Search found 132 matches

by LodumS
Thu Jun 19, 2014 2:20 am
Forum: ADSL connections
Topic: no love from the wan
Replies: 4
Views: 878

Re: no love from the wan

Hi TheLateJC,

Can you please PM me your service number so I can have a look?
by LodumS
Thu Jun 19, 2014 1:31 am
Forum: Archived threads
Topic: Unplanned Data Outage - NSW
Replies: 3
Views: 504

Unplanned Data Outage - NSW

Event Notification Products Impacted : Corporate service Location Affected : Some suburbs in NSW Event Start Time : 10:00 PM 18/06/14 Additional Information : Engineers are currently investigating the issue and will provide further updates once it becomes available ETR : No ETR as of yet
by LodumS
Tue Jun 17, 2014 12:06 am
Forum: ADSL connections
Topic: very slow adsl speed
Replies: 8
Views: 1269

Re: very slow adsl speed

very slow speed I have made some changes to your ADSL profile as well. Let us know if you are experiencing slow speeds. please do not change my adsl profile, it is getting worse. Every time you make changes it will get worse. would you mind change it back? thanks. I have reverted back the changes d...
by LodumS
Tue Jun 10, 2014 7:21 am
Forum: Archived threads
Topic: Unplanned Data Outage - Darlinghurst, NSW and surrounding
Replies: 1
Views: 364

Re: Unplanned Data Outage - Darlinghurst, NSW and surroundin

Update

Our supplier confirms that the outage has been restored.

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Tue Jun 10, 2014 6:14 am
Forum: Archived threads
Topic: Unplanned Data Outage - Darlinghurst, NSW and surrounding
Replies: 1
Views: 364

Unplanned Data Outage - Darlinghurst, NSW and surrounding

Event Notification Products Impacted : Corporate service Location Affected : Darlinghurst, NSW and surrounding suburbs Event Start Time : 04:32 AM 10/06/14 Additional Information : Engineers are currently investigating the issue and will provide further updates once it becomes available ETR : No ET...
by LodumS
Wed Jun 04, 2014 11:40 pm
Forum: ADSL connections
Topic: Super slow ADSL2
Replies: 7
Views: 3478

Re: Super slow ADSL2

Actually found this when logging into the modem: ADSL Link Downstream Upstream Link Rate 672 Kbps 224 Kbps Line Attenuation 44.0 dB 31.5 dB Noise Margin 12.6 dB 13.0 dB Is that the right info? Hi Damosky, We have send you an email to your nominated email address. Please follow the instruction on th...
by LodumS
Sun May 18, 2014 9:24 am
Forum: Archived threads
Topic: Unplanned ADSL Outage - QUAKERS HILL, NSW - Restored
Replies: 1
Views: 925

Re: Unplanned ADSL Outage - QUAKERS HILL, NSW - Restored

Update

Our Supplier advises that this outage has been restored.

Apologies for the inconvenience caused.
by LodumS
Sat May 17, 2014 12:50 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - QUAKERS HILL, NSW - Restored
Replies: 1
Views: 925

Unplanned ADSL Outage - QUAKERS HILL, NSW - Restored

Event Notification Location Affected : QUAKERS HILL, NSW Event Start Time : 2014-05-16 11:37:58 AEST Products Impacted : ADSL Additional Information : Most customers in the above mentioned area may experience connectivity issues. Root cause : Hardware failure Number of Services Impacted : Unknown ET...
by LodumS
Mon May 05, 2014 5:02 pm
Forum: Archived threads
Topic: Unplanned Fibre Outage - BLACK TOWN, NSW - In Progress
Replies: 2
Views: 1796

Unplanned Fibre Outage - BLACK TOWN, NSW - In Progress

Unplanned Fibre Outage - BLACK TOWN AND SURROUNDING SUBURBS , NSW - In Progress Event Notification Location Affected : BLACK TOWN AND SURROUNDING SUBURBS, NSW Event Start Time : 05-05-2014 Products Impacted : FIBRE Additional Information : Most customers in the above mentioned area may experience c...
by LodumS
Sun Apr 27, 2014 9:08 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - MOOREBANK, NSW – Restored
Replies: 5
Views: 819

Re: Unplanned ADSL outage - MOOREBANK, NSW – In progress

Update

This outage is still ongoing

Wholesale Supplier has not been able to provide us an ETR.

Apologies for the inconvenience caused.
by LodumS
Sun Apr 27, 2014 9:07 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - WORRIGEE, NSW - Restored
Replies: 4
Views: 413

Re: Unplanned ADSL Outage - WORRIGEE, NSW - In Progress

Update

This outage is still ongoing

Wholesale Supplier has not been able to provide us an ETR.

Apologies for the inconvenience caused.
by LodumS
Sun Apr 27, 2014 5:18 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - LANDSDALE, WA - Restored
Replies: 4
Views: 1733

Unplanned ADSL Outage - LANDSDALE, WA - Restored

Event Notification Location Affected: LANDSDALE, WA Event Start Time: 27-04-2014 07:00 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR : O...
by LodumS
Sat Apr 26, 2014 1:58 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - WORRIGEE, NSW - Restored
Replies: 4
Views: 413

Unplanned ADSL Outage - WORRIGEE, NSW - Restored

Event Notification Location Affected : WORRIGEE, NSW Event Start Time : 26-04-2014 09:52 AEST Products Impacted : ADSL Additional Information : Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted : Unknown ET...
by LodumS
Sun Apr 20, 2014 7:52 pm
Forum: Archived threads
Topic: Unplanned PSTN & ADSL Outage - TARNEIT, VIC- Restored
Replies: 5
Views: 380

Re: Unplanned PSTN & ADSL Outage - TARNEIT, VIC- In progress

Update

This outage is still ongoing

Wholesale Supplier has not been able to provide us an ETR for when this will be resolved as of yet.

Exetel apologizes for any inconvenience this may have caused.
by LodumS
Sun Apr 20, 2014 7:51 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - WORRIGEE, NSW - Resolved
Replies: 7
Views: 793

Re: Unplanned ADSL Outage - WORRIGEE, NSW - In Progress

Update

This outage is still ongoing

ETR: 22/04 Close of Business

Exetel apologizes for any inconvenience this may have caused.