Search found 132 matches

by squeakytown
Wed Jun 12, 2019 1:39 pm
Forum: NBN and other Fibre Services
Topic: NBN Service constantly resetting
Replies: 9
Views: 335

Re: NBN Service constantly resetting

NBN Tech has been and gone. Connection has been stable so far... The Line was 'wet' from rain a few months ago providing heavy resistance. Once I confirm we are consistently stable, i'll try our original Exetel supplied ZTE modem again. This was replaced when we found our spare Netcomm was able to c...
by squeakytown
Tue Jun 11, 2019 11:35 am
Forum: NBN and other Fibre Services
Topic: NBN Service constantly resetting
Replies: 9
Views: 335

Re: NBN Service constantly resetting

Hi, NBN Service technician has been scheduled for 8am to 12 non Wednesday. This site is NOT a residential house, and access can be granted by contacting the assigned contact mobile number. When contacted i can be onsite within 3 minutes walk. Can you please ensure the NBN Technician is provided the ...
by squeakytown
Fri Jun 07, 2019 9:11 am
Forum: NBN and other Fibre Services
Topic: NBN Service constantly resetting
Replies: 9
Views: 335

Re: NBN Service constantly resetting

Please note, going thru the connection history the dropouts have been occurring for some time. Some days with many, then it might be ok for 2 days and then More. A new Exetel supplied netcomm modem was installed on March 19th This year. Unfortunately my logs do not go back before then to tell if the...
by squeakytown
Fri Jun 07, 2019 8:26 am
Forum: NBN and other Fibre Services
Topic: NBN Service constantly resetting
Replies: 9
Views: 335

Re: NBN Service constantly resetting

Hi,

Dropped out from 8:00 to 8:10...
Dave
by squeakytown
Fri Jun 07, 2019 7:56 am
Forum: NBN and other Fibre Services
Topic: NBN Service constantly resetting
Replies: 9
Views: 335

Re: NBN Service constantly resetting

Hi,

So far today no drop outs...
6am to 8am ok.

Dave
by squeakytown
Thu Jun 06, 2019 5:05 pm
Forum: NBN and other Fibre Services
Topic: NBN Service constantly resetting
Replies: 9
Views: 335

Re: NBN Service constantly resetting

Hi, Service number PMed. This is for the Shellharbour Surf Life Saving club. The connection remain up from 13:00 to 14:35, disconnect and then stay up again until 16:04. Reconnected and lasted until 16:27 and disconnected again. Up again about 17:00. The morning was worse. I assume Ex tel can see th...
by squeakytown
Thu Jun 06, 2019 1:24 pm
Forum: NBN and other Fibre Services
Topic: NBN Service constantly resetting
Replies: 9
Views: 335

NBN Service constantly resetting

Hi, All Continuously today our nbn service has been resetting, connecting and then disconnecting every few minutes. Each time the router is attempting to cycle thru it’s normal startup sequence of connecting to dsl then Exetel. Connection is made only to drop out and start again over and over every ...
by squeakytown
Mon Apr 22, 2019 2:18 pm
Forum: Modem issues
Topic: Current Supplied Exetel Modem/Router?
Replies: 1
Views: 463

Current Supplied Exetel Modem/Router?

Hi,

Can you please confirm if Exetel have their ZTE H268A modem/Routers back in stock if I order one thru the myexetel site?
Exetel has stock issues 3 weeks ago and substituted a Netcomm for an order I made for another customer.
(Website has always advised ZTE regardless).

Thanks
Dave.
by squeakytown
Thu Apr 04, 2019 2:14 pm
Forum: Web space, mirror & blog services
Topic: Please Update the PHP Version for Paid Hosting
Replies: 5
Views: 255

Re: Please Update the PHP Version for Paid Hosting

Thanks, I would be good if they hosting could supply updates directly to the customer instead of us have ask the forum to get them to respond each time... The versions makes testing difficult as previously the Free and Paid sites were both at 5.4 allowing Websites to be tested before moving to the L...
by squeakytown
Thu Apr 04, 2019 12:11 pm
Forum: Web space, mirror & blog services
Topic: Please Update the PHP Version for Paid Hosting
Replies: 5
Views: 255

Re: Please Update the PHP Version for Paid Hosting

Hi,

Can I please get an update on this ticket.

The version is still old and I have not received any notification or ETA.

Thanks
Dave
by squeakytown
Sun Mar 31, 2019 12:30 pm
Forum: Web space, mirror & blog services
Topic: Please Update the PHP Version for Paid Hosting
Replies: 5
Views: 255

Please Update the PHP Version for Paid Hosting

Hi, Can you please have the PHP Version on the Paid Hosting Site updated to 5.6 like that on the Free area? Free = 5.6.38-0+deb8u1Test Paid = 5.4.45-0+deb7u14Test We utilise the Free area for our Test instances and the Paid for the Live and are unable to run the equivalent php code. Thanks David SSLSC
by squeakytown
Tue Mar 26, 2019 3:23 pm
Forum: Member facilities & usage meter
Topic: Exetel Account Type
Replies: 7
Views: 396

Re: Exetel Account Type

Thank you - this makes sense for our current predicament. We didn't know why the NBN account was made a business grade - the request was made as an online residential account the same as the adsl and website service had been. Is there a reason that no where on our MyExetel pages or invoices indicate...
by squeakytown
Sun Mar 24, 2019 4:53 pm
Forum: Modem issues
Topic: Please Supply latest Firmware for ZTE-268A
Replies: 2
Views: 324

Re: Please Supply latest Firmware for ZTE-268A

Hi,

Yes - thats correct.
The ZTE did not even attempt to flash the DSL Light at all.
I used another Exetels customers modem and it synced ok - so order a new modem which also worked fine (need a backup anyway for multiple customers).

The LAN part of the ZTE appears to still be working fine.

Dave
by squeakytown
Sun Mar 24, 2019 3:03 pm
Forum: Modem issues
Topic: Please Supply latest Firmware for ZTE-268A
Replies: 2
Views: 324

Please Supply latest Firmware for ZTE-268A

Hi, Can you please send me the latest firmware for the ZTE-268A. Current Firmware is V1.0.1.ETL.1T2 Our ZTE Modem has stopped recognising the DSL line, and we have already replaced the modem with a new Netcomm one, But i would like to try to upgrade the ZTE as a last resort for a backup - or just to...
by squeakytown
Sun Mar 24, 2019 2:40 pm
Forum: Member facilities & usage meter
Topic: Exetel Account Type
Replies: 7
Views: 396

Re: Exetel Account Type

Yes - thats correct. Are you saying there is no account type assigned to that customer ie only those with a NBN service number have a 'Residential or Business' setting? When converting from ADSL2 to the NBN, we were told to put a new request in via the Exetel website, which we did as a standard Resi...