Search found 132 matches

by squeakytown
Sun Mar 24, 2019 10:41 am
Forum: Member facilities & usage meter
Topic: Exetel Account Type
Replies: 7
Views: 347

Exetel Account Type

Hi, Can you please advise what type of account (Residential or Business) our Exetel account has been categorised as? Account id : 237998 I am unable to locate any indication on the Members Facility pages to determine the type. This was our original ADSL2 Account which still has our non-NBN services....
by squeakytown
Sat Mar 23, 2019 1:04 pm
Forum: Web space, mirror & blog services
Topic: Paid Hosting Site Unable to write or transfer data
Replies: 4
Views: 170

Re: Paid Hosting Site Unable to write or transfer data

Hi, Rang helpdesk again as I haven't received any update. Apparently we are over our limit of 100mb (no one was able to email or call us with the detail?). Our actual Website data is at 90mb, and its the Exetel Webstat folder at 80+mb which we have no control over the accumulation or cleanup of (Per...
by squeakytown
Sat Mar 23, 2019 11:23 am
Forum: Web space, mirror & blog services
Topic: mysql Create Function Access Denied
Replies: 7
Views: 320

Re: mysql Create Function Access Denied

Hi, For those who may require this in the future. Under the Exetel Free Website area you cannot create your own database functions. You must email the function to hosting@exetel.com.au for them to create. Please ensure you stipulate you need execute access to the new function. Exetel has some issue ...
by squeakytown
Fri Mar 22, 2019 3:39 pm
Forum: Web space, mirror & blog services
Topic: Paid Hosting Site Unable to write or transfer data
Replies: 4
Views: 170

Re: Paid Hosting Site Unable to write or transfer data

Hi,

Could it be space - I can see the Webstats folder alone is at 83 mb.
If there is a limit on overall diskspace then this could explain it.

I have a backup of the webstats archive - so you could try removing say 2014 - 2016 folders as a test?
(I get permission denied).

Dave
by squeakytown
Fri Mar 22, 2019 10:30 am
Forum: Web space, mirror & blog services
Topic: Paid Hosting Site Unable to write or transfer data
Replies: 4
Views: 170

Paid Hosting Site Unable to write or transfer data

Hi, As of today we are unable to write or transfer data to the paid hosting directories. This is via the ftp user of for PHP code running on web pages. Ticket #14609223 has been raised. If anyone could investigate why this is occurring. We havn't had space issues perform and I tried deleting an old ...
by squeakytown
Thu Mar 21, 2019 7:40 am
Forum: NBN and other Fibre Services
Topic: NBN Fault Logged - Maybe Exetel Modem
Replies: 9
Views: 498

Re: NBN Fault Logged - Maybe Exetel Modem

No need, The VOIP is now working. I had the password reset and found the Exetel VOIP setup guide I was using from the website had an incorrect setting on a screen shot of the settings required The VOIP Team at Exetel have been notified and will correct the instructions. I have also emailed Billing t...
by squeakytown
Wed Mar 20, 2019 7:10 am
Forum: NBN and other Fibre Services
Topic: NBN Fault Logged - Maybe Exetel Modem
Replies: 9
Views: 498

Re: NBN Fault Logged - Maybe Exetel Modem

Thanks.
Cam the VOIP Password be PMed to me or emailed for the client of ticket 14534142.
Our original phone number was ported to voip.
I wish to confirm the one i have,

Dave
by squeakytown
Tue Mar 19, 2019 3:15 pm
Forum: NBN and other Fibre Services
Topic: NBN Fault Logged - Maybe Exetel Modem
Replies: 9
Views: 498

Re: NBN Fault Logged - Maybe Exetel Modem

Hi, The new modem from Exetel i had already order has resolved the NBN Connection issue - the existing modems DSL line bit must have been fried from electrical storm. While the exetel site, order, pending status and invoice all detail I order and paid for a new ZTE H268A modem, a Netcomm NF18ACV did...
by squeakytown
Mon Mar 18, 2019 12:43 pm
Forum: NBN and other Fibre Services
Topic: NBN Fault Logged - Maybe Exetel Modem
Replies: 9
Views: 498

Re: NBN Fault Logged - Maybe Exetel Modem

Contacted helpdesk - as it appears the Forum hasn't been monitored since Sat. Technician for Thursday cancelled and after some confusion around the brand and modem Exetel show on their website when ordering and the one on the invoice didn't match the one physically order (Brand and model different)....
by squeakytown
Mon Mar 18, 2019 10:31 am
Forum: NBN and other Fibre Services
Topic: NBN Fault Logged - Maybe Exetel Modem
Replies: 9
Views: 498

Re: NBN Fault Logged - Maybe Exetel Modem

Hi,

The Details were PMed on Saturday
by squeakytown
Sat Mar 16, 2019 12:46 pm
Forum: NBN and other Fibre Services
Topic: NBN Fault Logged - Maybe Exetel Modem
Replies: 9
Views: 498

NBN Fault Logged - Maybe Exetel Modem

Hi, Around 11:30am Yesterday the 15th of March I contacted the Exetel Helpdesk on behalf of the Shellharbour Surf Life Savings Club as the Exetel Modem was no longer indicating an NBN connection was avaiaible (DSL Light Off - no flashing). All other functions of the modem are ok. The Service went do...
by squeakytown
Sun Mar 10, 2019 11:14 am
Forum: Web space, mirror & blog services
Topic: mysql Create Function Access Denied
Replies: 7
Views: 320

Re: mysql Create Function Access Denied

Hi, If I have access, can you please advise the reason for this error? Error SQL query: Documentation Create Function NextBibNo(fSwimDate Date, fCatg VARCHAR(5)) RETURNS INT(8) .... MySQL said: Documentation #1044 - Access denied for user 'fwdbuXXXXX'@'localhost' to database 'fwdbdXXXXX' (Full Messa...
by squeakytown
Sat Mar 09, 2019 11:32 am
Forum: Web space, mirror & blog services
Topic: curl hangs
Replies: 9
Views: 561

Re: curl hangs

Hi,

Can i have an update on this thanks?
(the port still appears blocked on the free hosted site)

Dave.
by squeakytown
Sat Mar 09, 2019 11:29 am
Forum: Web space, mirror & blog services
Topic: mysql Create Function Access Denied
Replies: 7
Views: 320

Re: mysql Create Function Access Denied

Hi,

Can i have an update on this ticket thanks (create function access is still denied).

Dave
by squeakytown
Sun Mar 03, 2019 2:11 pm
Forum: Web space, mirror & blog services
Topic: mysql Create Function Access Denied
Replies: 7
Views: 320

mysql Create Function Access Denied

Hi,

Can you please grant access to create functions under our free website and the paid website mysql DB's?

Thanks
Dave
SSLSC