Exetel customer help forum

Hi, While this has been asked before I am going to do it again for myself. Exetel can you please provide a better way of providing the status of an application request? When you apply you get an immediate email, and the myextel page says pending - which is a good start... But thats it - Pending with...

Same here.
I also support a customer across the road and they are still connected fine (Exetel - Same Exchange/node).

Hi,

I want to be able to have a hosted webpage communicate with a remote server.
I know ftp is available within Exetel hosting via php, but do you also allow the dropbox or Google Drive api's to be used?

Thanks
David

Thanks - I can login now.

Hi, Sometime yesterday the ftp account for the free website shellharboursurfclub (fw_shellharboursurfclub) started reporting 'Login incorrect'. I am the only one that has access to the account and the password has been the same for a number of years and has never changed. Can you please check the ft...

Hi, Just want to confirm which usage amount is correct on the Members Portal. The Monthly Single amount Summary or the Usage Search daily detail page? I am on a 1-9am Off Peak/Peak Plan. At 8am this morning (7 hours into the off peak), the Members portal Summary showed 76gb for the Monthly Peak tota...

Hi, I created a couple of test perl scripts and placed them in the website cgi-bin folder with the correct permissions. I can't get the perl scripts to execute from the webpage ie Click on <a href="web/www.{website}.com/cgi-bin/print.pl">this link</a> to run I get the 404 not found error. What path ...

Hi, We have website hosted with exetel with the initial supplied FTP account. The plan allows for 5 FTP accounts. How do you create additional ftp accounts (couldn't see it on the manage website myexetel page - only reset initial ftp account) and can you default the initial folder for access? Thanks...

Don't worry - it had actually worked and connected.
The app reports there was an error but on restarting it - the ftp connected and returned results.

Hi, I am just trying to step the ftp connection details for the iOS app codeanywhere for the exetel free website I have setup. The ftp server entry screen requires Server Name Host Name User Name Password I know my User name is fw_shellharboursurfclub and I have the correct password. Can some one te...

Sorry - somewhere along the line the index.html got an uppercase I ...

Hi,

The free website space we have our test site at is now reporting the 403 Forbidden error if we try to access it.
FTP works fine.
http://home.exetel.com.au/shellharboursurfclub

Thanks

All good emails have started to arrive.

The www url is now working - seemed to take a long time.

Now its just emails not being delivered via the MX records.
I entered the exact same entries I had for the previous hosting to our separate free email hosting site….

Hi - its been 2 hours since the www A record was added.

How long should it take for the new entry to propagate?