Search found 344 matches

by shehanw
Sat Sep 02, 2017 11:52 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - WAHROONGA, NSW
Replies: 1
Views: 624

Re: Unplanned ADSL Network Outage - WAHROONGA, NSW

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by shehanw
Mon Aug 28, 2017 12:46 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Replies: 104
Views: 17756

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Mon Aug 28, 2017 12:32 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 19778

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Tue Aug 15, 2017 11:36 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Replies: 104
Views: 17756

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Update

Outage is still ongoing. However, some services seem to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Tue Aug 15, 2017 11:36 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 19778

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Tue Aug 15, 2017 11:32 am
Forum: Archived threads
Topic: Unplanned Fiber Network Outage - Multiple Suburbs - NSW
Replies: 1
Views: 869

Re: Unplanned Fiber Network Outage - Multiple Suburbs - NSW

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by shehanw
Tue Aug 15, 2017 11:25 am
Forum: Archived threads
Topic: Unplanned Fiber Network Outage - Multiple Suburbs - NSW
Replies: 1
Views: 843

Re: Unplanned Fiber Network Outage - Multiple Suburbs - NSW

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by shehanw
Tue Aug 15, 2017 11:09 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - South East QLD
Replies: 2
Views: 830

Re: Unplanned ADSL Network Outage - South East QLD

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by shehanw
Mon Aug 07, 2017 9:53 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Replies: 104
Views: 17756

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Update

Outage is still ongoing. However, some services seem to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Mon Aug 07, 2017 9:48 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 19778

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Tue Aug 01, 2017 10:16 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Replies: 104
Views: 17756

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Update

Outage is still ongoing. However, some services seems to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 14/09/2017.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Tue Aug 01, 2017 10:04 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 19778

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Update:

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Wed Jul 19, 2017 9:24 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Replies: 104
Views: 17756

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Update

Outage is still ongoing. However, some services seems to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 20/07/2017.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Wed Jul 19, 2017 9:21 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 19778

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Update

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Sat Jul 15, 2017 4:27 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 19778

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Update

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused