Search found 344 matches

by shehanw
Tue Jul 04, 2017 11:42 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - POINT COOK, VIC
Replies: 5
Views: 1208

Re: Unplanned Fibre Network Outage - POINT COOK, VIC

Update

Our wholesale supplier confirms the outage has no been restored.

Kindly reboot the modem / router and test the connection.

Exetel apologize for any inconvenience this may have caused
by shehanw
Tue Jul 04, 2017 9:32 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Replies: 104
Views: 18879

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Update

Outage is still ongoing. However, some services seems to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 20/07/2017.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Tue Jul 04, 2017 9:25 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 21013

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Update

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused
by shehanw
Tue Jul 04, 2017 9:24 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - POINT COOK, VIC
Replies: 5
Views: 1208

Re: Unplanned Fibre Network Outage - POINT COOK, VIC

Update

Outage is still ongoing.

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Mon Jul 03, 2017 10:28 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - POINT COOK, VIC
Replies: 5
Views: 1208

Re: Unplanned Fibre Network Outage - POINT COOK, VIC

Update

Outage is still ongoing.

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Mon Jul 03, 2017 10:24 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 21013

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Update

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused
by shehanw
Mon Jul 03, 2017 10:22 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - KEMPSEY, NSW
Replies: 2
Views: 858

Re: Unplanned ADSL Network Outage - KEMPSEY, NSW

Update

Outage is still ongoing.

Estimated Resolution : Our wholesale supplier is unable to provide us with an estimated time of resolution.

Once the outage has been restored kindly power cycle your modem/ router and test the service.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Mon Jul 03, 2017 10:19 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Replies: 104
Views: 18879

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Update

Outage is still ongoing. However, some services seems to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 20/07/2017.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Fri Jun 30, 2017 10:00 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Replies: 104
Views: 18879

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Update

Outage is still ongoing. However, some services seems to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 01/07/2017.

Exetel apologizes for any inconvenience this may have caused
by shehanw
Fri Jun 30, 2017 9:56 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 21013

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Update

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Thu Jun 29, 2017 10:28 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 21013

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Update

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Thu Jun 29, 2017 10:25 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - BELLA VISTA, NSW
Replies: 104
Views: 18879

Re: Unplanned ADSL Network Outage - BELLA VISTA, NSW

Update

Outage is still ongoing. However, some services seems to be online.

ETR (Estimated time of resolution): Our wholesale supplier estimates the issue will be investigated on or before 01/07/2017.

Exetel apologizes for any inconvenience this may have caused.
by shehanw
Thu Jun 29, 2017 10:21 am
Forum: Archived threads
Topic: Unplanned Fiber Network Outage - Craigieburn, VIC
Replies: 1
Views: 634

Re: Unplanned Fiber Network Outage - Craigieburn, VIC

Update

Our wholesale supplier confirms the outage has no been restored.

Kindly reboot the modem / router and test the connection.

Exetel apologize for any inconvenience this may have caused.
by shehanw
Thu Jun 29, 2017 10:13 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage-Multiple Suburbs, NSW
Replies: 2
Views: 686

Re: Unplanned ADSL Network Outage-Multiple Suburbs, NSW

Update

Our wholesale supplier confirms the outage has no been restored.

Kindly reboot the modem / router and test the connection.

Exetel apologize for any inconvenience this may have caused.
by shehanw
Wed Jun 28, 2017 9:38 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Parklea, NSW - In Progress
Replies: 106
Views: 21013

Re: Unplanned ADSL Network Outage - Parklea, NSW - In Progre

Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.