Search found 115 matches

by Imran.Hossen
Fri Jul 15, 2016 9:06 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - Multiple suburbs - SA
Replies: 4
Views: 670

Unplanned ADSL/PSTN outage - Multiple suburbs - SA

Update

Kindly be advised that the outage is yet ongoing.

ETR: Tue 19 Jul 7:30pm AEST

Exetel apologizes for any inconvenience this may have caused.
by Imran.Hossen
Mon May 09, 2016 6:31 am
Forum: ADSL connections
Topic: No connection in Bondi
Replies: 3
Views: 1145

Re: No connection in Bondi

Hi There,

Kindly note that we have responded back to your e-mail response regarding the raised concern.
by Imran.Hossen
Wed Apr 20, 2016 1:57 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - BROOKLYN, NSW
Replies: 1
Views: 381

Unplanned ADSL Outage - BROOKLYN, NSW

Event Notification Location Affected: BROOKLYN, NSW Event Start Time: 19/04/2016 20:49:00 AEST Products Impacted: ADSL Additional Information: Some customers in the above mentioned area may experience connectivity issues and lack of service. Root cause: Hardware failure. Number of Services Impacted:...
by Imran.Hossen
Sun Apr 17, 2016 11:09 am
Forum: Archived threads
Topic: Unplanned ADSL - BALGOWNIE - NSW
Replies: 6
Views: 794

Unplanned ADSL - BALGOWNIE - NSW

Event Notification Location Affected: BALGOWNIE - NSW Event Start Time: 17/04/2016 09:32am AEST Products Impacted: ADSL Additional Information: Some customers in the above mentioned area may experience slow speed issues on the ADSL service. Root cause: Still being investigated. Number of Services I...
by Imran.Hossen
Fri Apr 15, 2016 9:43 am
Forum: Archived threads
Topic: Unplanned ADSL Outage - FORSTER - NSW - In Progress
Replies: 1
Views: 439

Unplanned ADSL Outage - FORSTER - NSW - In Progress

Event Notification Location Affected: FORSTER - NSW Event Start Time: 15/04/2016 - 07:30AM AEST Products Impacted: ADSL Additional Information: Some customers in the above mentioned area may experience lack of ADSL service. Root cause: Still being investigated. Number of Services Impacted: Unknown ...
by Imran.Hossen
Mon Apr 11, 2016 5:10 pm
Forum: Archived threads
Topic: Planned Network Maintenance - NBN - Multiple Suburbs - NSW
Replies: 2
Views: 754

Planned Network Maintenance - NBN - Multiple Suburbs - NSW

Event Notification Start Date & Time : 12 April 2016 - 4:00AM Australian Eastern Standard Time. Finish Date & Time : 12th April 2016 - 7:00AM Australian Eastern Standard Time. Work Description : Exetel will be performing a Network Maintenance during this outage window. Impact : Residential grade NB...
by Imran.Hossen
Fri Apr 08, 2016 10:02 am
Forum: Archived threads
Topic: Unplanned ADSL Outage - Multiple suburbs , VIC
Replies: 2
Views: 556

Unplanned ADSL Outage - Multiple suburbs , VIC - Restored

UPDATE

- Our supplier confirms that this outage has now been successfully restored
- Exetel apologizes for any inconvenience this may have caused
by Imran.Hossen
Fri Apr 08, 2016 8:46 am
Forum: Archived threads
Topic: Unplanned Fiber Outage - KEYSBOROUGH, VIC
Replies: 1
Views: 449

Unplanned Fiber Outage - KEYSBOROUGH, VIC - Restored

UPDATE

- Our supplier confirms that this outage has now been successfully restored
- Exetel apologizes for any inconvenience this may have caused
by Imran.Hossen
Tue Apr 05, 2016 5:22 pm
Forum: Archived threads
Topic: RE: Unplanned ADSL outage - Shell Cove, NSW - In Progress
Replies: 4
Views: 817

Unplanned ADSL outage - Shell Cove, NSW - Resolved

UPDATE

- Our supplier confirms that this outage has now been successfully restored

- Exetel apologizes for any inconvenience this may have caused
by Imran.Hossen
Wed Mar 30, 2016 3:12 pm
Forum: Archived threads
Topic: Unplanned Fibre Outage - All States - NBNco
Replies: 1
Views: 699

Unplanned Fibre Outage - All States - NBNco - Restored

Outage Restored

Our wholesale supplier advises that the report unplanned outage has now been successfully restored.

Outage restoration time - 30/03/2016 13:38:00 AEST
by Imran.Hossen
Tue Mar 29, 2016 8:56 am
Forum: Archived threads
Topic: RE: Unplanned ADSL outage - Shell Cove, NSW - In Progress
Replies: 4
Views: 817

Unplanned ADSL outage - Shell Cove, NSW - In Progress

Update

The outage is still ongoing.

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.
by Imran.Hossen
Tue Mar 29, 2016 8:48 am
Forum: Archived threads
Topic: Unplanned ADSL Outage, Eltham,VIC
Replies: 6
Views: 607

Unplanned ADSL Outage, Eltham,VIC

Update

The outage is still ongoing.

ETR: No ETR

Exetel apologizes for any inconvenience this may have caused.
by Imran.Hossen
Fri Mar 04, 2016 11:42 am
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Outage, GNARWARRE, VIC
Replies: 2
Views: 417

Unplanned ADSL and PSTN Outage, GNARWARRE, VIC

Unplanned ADSL and PSTN outage - GNARWARRE, VIC - In progress Event Notification Location Affected: GNARWARRE, VIC Event Start Time: 04 March 2016 06:02 AEST Products Impacted: ADSL and PSTN Additional Information: Some customers in the above mentioned area may experience connectivity issues and la...
by Imran.Hossen
Thu Mar 03, 2016 5:42 pm
Forum: Archived threads
Topic: Unplanned Fiber outage - LAKELANDS & MADORA, WA- In progress
Replies: 1
Views: 440

Re: Unplanned Fiber outage - LAKELANDS & MADORA, WA- In prog

UPDATE

- Our supplier confirms that this outage has now been successfully restored
- Exetel apologizes for any inconvenience this may have caused
by Imran.Hossen
Thu Mar 03, 2016 5:36 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage, Mittagong , NSW
Replies: 1
Views: 365

Re: Unplanned ADSL Outage, Mittagong , NSW

UPDATE

- Our supplier confirms that this outage has now been successfully restored
- Exetel apologizes for any inconvenience this may have caused