Outage Update
This service outage has now been restored.
Exetel apologizes for any inconvenience this may have caused.
Search found 115 matches
- Wed Dec 10, 2014 7:51 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Outage - Chittaway , NSW- In Progress
- Replies: 6
- Views: 492
- Wed Dec 10, 2014 7:48 pm
- Forum: Archived threads
- Topic: Unplanned ADSL Outage -Berkeley Vale - NSW - In progress
- Replies: 5
- Views: 409
Unplanned ADSL Outage -Berkeley Vale - NSW - Resolved
Outage Update
This service outage has now been restored.
Exetel apologizes for any inconvenience this may have caused.
This service outage has now been restored.
Exetel apologizes for any inconvenience this may have caused.
- Wed Dec 10, 2014 7:44 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - WINDSOR DOWNS, NSW– In progress
- Replies: 2
- Views: 241
Unplanned ADSL outage - WINDSOR DOWNS, NSW– Resolved
Outage Update
This outage has now been restored.
Exetel apologizes for any inconvenience this may have caused.
This outage has now been restored.
Exetel apologizes for any inconvenience this may have caused.
- Wed Dec 03, 2014 7:58 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress
- Replies: 11
- Views: 748
Re: Unplanned ADSL outage - CASTLE HILL, NSW - In Progress
Update
Kindly note that we are yet awaiting an update from the wholesale supplier, as the estimated time of restoration has expired.
We will have an update announced as soon as the wholesale supplier enables a new update.
Kindly note that we are yet awaiting an update from the wholesale supplier, as the estimated time of restoration has expired.
We will have an update announced as soon as the wholesale supplier enables a new update.
- Wed Dec 03, 2014 7:52 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - Multiple Suburbs, WA – In progress
- Replies: 1
- Views: 190
Re: Unplanned ADSL outage - Multiple Suburbs, WA – In progre
Outage Update
The reported service outage is now successfully resolved.
Restoration Details
Restoration Time Frame: 17:50AEST - 03/12/14
The reported service outage is now successfully resolved.
Restoration Details
Restoration Time Frame: 17:50AEST - 03/12/14
- Wed Nov 12, 2014 8:02 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - Saint Albans, VIC – Restored
- Replies: 1
- Views: 291
Unplanned ADSL outage - Saint Albans, VIC – Restored
Event Notification Location Affected: Saint Albans, VIC Event Start Time: 12/11 11:50 AEST Products Impacted: ADSL Additional Information: Some ADSL services may be unavailable in this area. Root cause: All panels in the DSLAM have been affected Number of Services Impacted: Unknown ETR: No ETR Exet...
- Wed Nov 12, 2014 12:08 pm
- Forum: Archived threads
- Topic: Unplanned ADSL outage - CAMERON PARK, NSW – In progress
- Replies: 7
- Views: 697
Unplanned ADSL outage - CAMERON PARK, NSW – In progress
UPDATE
Our supplier confirms the outage is still ongoing.
Currently there is No ETR advised by the supplier.
Exetel apologizes for any inconvenience this may have caused.
Our supplier confirms the outage is still ongoing.
Currently there is No ETR advised by the supplier.
Exetel apologizes for any inconvenience this may have caused.
- Fri Oct 31, 2014 8:27 am
- Forum: VOIP
- Topic: forward voicemail to email
- Replies: 3
- Views: 2023
Re: forward voicemail to email
Hi Michael,
Kindly note that I have forwarded your inquiry to our level 2 VOIP engineers.
They will have this investigated and will get in touch with you regarding this concern.
Regards
Kindly note that I have forwarded your inquiry to our level 2 VOIP engineers.
They will have this investigated and will get in touch with you regarding this concern.
Regards
- Thu Oct 30, 2014 7:41 am
- Forum: Archived threads
- Topic: Unplanned ADSL Outage - BONDI - NSW and Surrounding Suburbs
- Replies: 1
- Views: 253
Unplanned ADSL Outage - BONDI - NSW and Surrounding Suburbs
Event Notification Event Start Time: 03:42 AEDT 30/10/2014 Products affected: ADSL Additional Information Total Number of Services Impacted: 9 Root cause: Hardware failure Estimated Time To Restoration: No ETA We will provide further information once it becomes available. Exetel apologizes for any ...
- Mon Oct 20, 2014 2:34 am
- Forum: Invoicing & billing
- Topic: No reply to email regarding billing
- Replies: 6
- Views: 3338
No reply to email regarding billing
Kindly forward us reference number's of billing inquiries which you seem to be having difficulty in resolving.
- Tue Oct 14, 2014 7:52 am
- Forum: Improvement & suggestions
- Topic: Android 'My Exetel' app
- Replies: 24
- Views: 8247
Re: Android 'My Exetel' app
Hi There,
I will be able to check the possibility of this suggestion.
Kindly spare with us sometime as we get in touch with our development team to seek the possibility of getting VOIP usage included into the app.
I will be able to check the possibility of this suggestion.
Kindly spare with us sometime as we get in touch with our development team to seek the possibility of getting VOIP usage included into the app.
- Mon Oct 13, 2014 9:03 am
- Forum: Archived threads
- Topic: Unplanned ADSL Outage - Glebe, NSW
- Replies: 2
- Views: 402
Unplanned ADSL Outage - Glebe, NSW - Restored
Update
This outage has now been restored.
Outage has been restored as of 11/10/2014 11:54:38am.
This outage has now been restored.
Outage has been restored as of 11/10/2014 11:54:38am.
- Mon Oct 13, 2014 9:00 am
- Forum: Archived threads
- Topic: Unplanned ADSL Outage - GLADSTONE, QLD - In Progress
- Replies: 2
- Views: 324
Unplanned ADSL Outage - GLADSTONE, QLD - Restored
Updated
Outage has been restored.
This has been restored as of 11th of October 2014 at 08:45am
Outage has been restored.
This has been restored as of 11th of October 2014 at 08:45am
- Mon Oct 13, 2014 8:57 am
- Forum: Archived threads
- Topic: Unplanned ADSL outage - Griffith, NSW – In progress
- Replies: 2
- Views: 323
Unplanned ADSL outage - Griffith, NSW – In progress
Update
Outage is still ongoing
Currently there is ETR for this outage
Apologies for the inconvenience caused.
Outage is still ongoing
Currently there is ETR for this outage
Apologies for the inconvenience caused.
- Thu Oct 09, 2014 9:38 am
- Forum: Archived threads
- Topic: Unplanned Corporate Data/ADSL Outage - ACT - In Progress
- Replies: 4
- Views: 639
Unplanned Corporate Data/ADSL Outage - ACT - In Progress
Update
Outage is yet ongoing.
Currently the supplier is unable to provide an ETR regarding this concern.
Outage is yet ongoing.
Currently the supplier is unable to provide an ETR regarding this concern.