Search found 131 matches

by Nathanael S
Wed Oct 28, 2015 6:39 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - WA
Replies: 12
Views: 670

Re: Unplanned Corporate Data Outage - WA

Status Update

The suppliers have advised that an ETA will be provided on the technician's visit during the course of this morning.
by Nathanael S
Wed Oct 21, 2015 12:08 am
Forum: Anything else anyone wants to discuss
Topic: ADSL2 plans
Replies: 3
Views: 2497

Re: ADSL2 plans

I am at a loss as to why I have to pay so much for my plan (TReg - Bundle - 1TB) - $105.00+ per month plus whatever calls I make, so usually well over $120.00; when there's a plan for $109.00 that includes unlimited local and national calls. If I change to that plan, do I have to pay the activation...
by Nathanael S
Wed Oct 21, 2015 12:07 am
Forum: VOIP
Topic: Change VoIP number
Replies: 3
Views: 1651

Re: Change VoIP number

Is it possible to change my VoIP number? I deliberately got a QLD one while my kids were living in QLD, but now they're back in NSW, and the QLD number sometimes causes problems when I ring people. They think it's weird when I ring for an appointment or something and they see a QLD number. I'm gett...
by Nathanael S
Fri Oct 16, 2015 12:35 am
Forum: Mobile services
Topic: How to Return Huawei E8372 wingle to Factory Settings
Replies: 2
Views: 3295

Re: How to Return Huawei E8372 wingle to Factory Settings

Hi! I bought this modem dongle from Exetel, but they can't tell me how to return to factory settings, because it isn't one of their products. I need to change my password because e8372 is rejecting the one I have. Is anyone here familiar with the LTE e8372 wingle? I have left messages with Huawei s...
by Nathanael S
Thu Oct 08, 2015 12:01 am
Forum: Member facilities & usage meter
Topic: Crazy Usage - 173GB in 8 hours?
Replies: 5
Views: 2766

Re: Crazy Usage - 173GB in 8 hours?

So the answer is if you have a "session mismatch", you can actually at least double the speed of your ADSL2 internet connection and download an impossible amount of data. It appears no one actually cares about the truth or customers at Exetel these days. If we did download this much data in 8 hours...
by Nathanael S
Thu Sep 24, 2015 11:26 am
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - CRAIGNISH, QLD – In progress
Replies: 2
Views: 301

Re: Unplanned ADSL outage - CRAIGNISH, QLD – In progress

Event Notification Location Affected: CRAIGNISH, QLD Event Start Time: 24 Sept 2015 08:10 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR ...
by Nathanael S
Fri Sep 18, 2015 9:25 am
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - Hodgsonville, QLD – In progress
Replies: 1
Views: 232

Re: Unplanned ADSL outage - Hodgsonville, QLD – In progress

Event Notification Location Affected: Hodgsonville, QLD Event Start Time: 17/09/2015 8:45PM AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ET...
by Nathanael S
Fri Jul 24, 2015 2:30 pm
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - Ouse , TAS – In progress
Replies: 2
Views: 280

Re: Unplanned ADSL outage - Ouse , TAS – Restored

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Nathanael S
Fri Jul 24, 2015 9:05 am
Forum: Archived threads
Topic: RE: Unplanned ADSL outage - Melba, ACT - In Progress
Replies: 2
Views: 326

RE: Unplanned ADSL outage - Melba, ACT - In Progress

Event Notification Location Affected: Melba, ACT Event Start Time: 23-07-2015 19:14 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR Our wholesa...
by Nathanael S
Wed Jul 22, 2015 10:38 am
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - Ouse , TAS – In progress
Replies: 2
Views: 280

Re: Unplanned ADSL outage - Ouse , TAS – In progress

Event Notification Location Affected: Ouse , TAS Event Start Time: 21-07-2015 06:53 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR: 24-07-2015...
by Nathanael S
Fri Jul 10, 2015 10:47 am
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - COMO, NSW – In progress
Replies: 2
Views: 380

Re: Unplanned ADSL outage - COMO, NSW – In progress

Event Notification Location Affected: COMO, NSW Event Start Time: 10th of July, 2015 at 7:16am Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR ...
by Nathanael S
Sat May 30, 2015 5:14 pm
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - Waurn Ponds, VIC – In progress
Replies: 3
Views: 311

Re: Unplanned ADSL outage - Waurn Ponds, VIC – In progress

Event Notification Location Affected: Waurn Ponds, VIC Event Start Time: 29-05-2015 14:01 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR: 02-0...
by Nathanael S
Sat May 30, 2015 4:11 pm
Forum: Archived threads
Topic: Unplanned PSTN & ADSL outage - Multiple Suburbs, SA
Replies: 1
Views: 335

Re: Unplanned PSTN & ADSL outage - Multiple Suburbs, SA

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Nathanael S
Sat May 30, 2015 4:06 pm
Forum: Archived threads
Topic: Unplanned ADSL outage- Ashtonfield, NSW – In progress
Replies: 4
Views: 475

Re: Unplanned ADSL outage- Ashtonfield, NSW – In progress

Update:

Outage is still ongoing.

ETR: 02/06 COB

Exetel apologizes for any inconvenience this may have caused.
by Nathanael S
Fri May 22, 2015 9:54 am
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - Traralgon, VIC – In progress
Replies: 1
Views: 252

Re: Unplanned ADSL outage - Traralgon, VIC – In progress

Event Notification Location Affected: Traralgon, VIC Event Start Time: 21-05-2015 03:50 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR Ou...