Search found 131 matches

by Nathanael S
Mon May 18, 2015 8:49 am
Forum: Archived threads
Topic: RE: Unplanned Fiber outage - Oran Park, NSW - In Progress
Replies: 1
Views: 189

RE: Unplanned Fiber outage - Oran Park, NSW - In Progress

Event Notification Location Affected: Oran Park, NSW Event Start Time: 18.05.2015 12:00am AEST Products Impacted: Fiber Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR...
by Nathanael S
Tue May 12, 2015 12:24 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress
Replies: 6
Views: 565

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
by Nathanael S
Tue May 12, 2015 12:19 pm
Forum: Archived threads
Topic: Unplanned ADSL outage- KENSINGTON, NSW – In progress
Replies: 5
Views: 514

Re: Unplanned ADSL outage- KENSINGTON, NSW – Restored

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Nathanael S
Tue May 12, 2015 12:16 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - Multiple Suburbs, QLD
Replies: 5
Views: 585

Re: Unplanned ADSL Outage - Multiple Suburbs, QLD - Restored

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Nathanael S
Wed May 06, 2015 12:23 pm
Forum: Archived threads
Topic: Unplanned Outage Fibre Services NSW & ACT
Replies: 2
Views: 661

Re: Unplanned Outage Fibre Services NSW & ACT

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Nathanael S
Wed May 06, 2015 12:15 pm
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - Idalia, QLD – In progress
Replies: 2
Views: 261

Re: Unplanned ADSL outage - Idalia, QLD – Restored

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Nathanael S
Wed May 06, 2015 12:14 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - Multiple Suburbs, QLD
Replies: 5
Views: 585

Re: Unplanned ADSL Outage - Multiple Suburbs, QLD

Update

Unfortunately we still don't have an ETR.

Exetel apologizes for any inconvenience this may have caused.
by Nathanael S
Wed May 06, 2015 12:13 pm
Forum: Archived threads
Topic: Unplanned ADSL outage -Carindale, QLD – In progress
Replies: 5
Views: 448

Re: Unplanned ADSL outage -Carindale, QLD – In progress

Update

Outage is still ongoing

ETR : No ETR

Exetel apologizes for any inconvenience this may have caused.
by Nathanael S
Wed May 06, 2015 12:12 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Tuggerah, NSW – In progress
Replies: 5
Views: 482

Re: Unplanned ADSL outage - Tuggerah, NSW – In progress

Update

Outage is still ongoing.

ETR: 06-05-2015 Close of Business

Exetel apologizes for any inconvenience this may have caused.
by Nathanael S
Wed May 06, 2015 12:08 pm
Forum: Archived threads
Topic: Unplanned Outage - KUNGHUR, NSW - In Progress
Replies: 7
Views: 494

Re: Unplanned Outage - KUNGHUR, NSW - Restored

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Nathanael S
Tue May 05, 2015 11:41 am
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - Idalia, QLD – In progress
Replies: 2
Views: 261

Re: Unplanned ADSL outage - Idalia, QLD – In progress

Event Notification Location Affected: Idalia, QLD Event Start Time: 04-05-2015 11:51 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR: 05-05-201...
by Nathanael S
Mon May 04, 2015 9:11 am
Forum: Archived threads
Topic: Re: Unplanned ADSL outage - Thornlands, Qld – In progress
Replies: 2
Views: 230

Re: Unplanned ADSL outage - Thornlands, Qld – In progress

Event Notification Location Affected: Thornlands, Qld Event Start Time: 02-05-2015 18:18 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR: 06-05...
by Nathanael S
Mon Apr 27, 2015 5:24 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN Outage - NSW - In progress
Replies: 4
Views: 608

Re: Unplanned ADSL/PSTN Outage - NSW - Restored

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Nathanael S
Sat Apr 25, 2015 4:49 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - NELSON BAY, NSW - In Progress
Replies: 6
Views: 545

Re: Unplanned ADSL outage - NELSON BAY, NSW - In Progress

Update:

Outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
by Nathanael S
Sat Apr 25, 2015 4:47 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage NELLIGEN NSW
Replies: 6
Views: 465

Re: Unplanned ADSL Outage NELLIGEN NSW - In Progress

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.