Search found 119 matches

by Rashmika
Sun Mar 24, 2019 2:10 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Network Outage - NSW
Replies: 6
Views: 929

Re: Unplanned Corporate Data Network Outage - NSW

Update

The reported outage has been resolved and the permanent fixes will be applied during 00:00 to 03:00 on 25th March 2019.

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Tue Jan 15, 2019 2:27 pm
Forum: Archived threads
Topic: Planned Network Maintenance - NSW (IPv6 Services)
Replies: 1
Views: 387

Planned Network Maintenance - NSW (IPv6 Services)

Event Notification Location Affected: NSW Start time of event: 16th January 2019 Between 6.00am to 8.00am (AEST) Products Impacted: IPv6 Services Additional Information: Most customers in NSW area will experience a 5 minutes disruption on their IPv6 services due to some maintenance work on the back-...
by Rashmika
Wed Jun 06, 2018 11:41 am
Forum: Archived threads
Topic: Unplanned Corporate Network Outage - Telstra - NSW
Replies: 20
Views: 8221

Unplanned Corporate Network Outage - Telstra - NSW

Event Notification Location Affected: New South Wales Event Start Time: 06/06/2018 11:10 AEST Products Impacted : Some Corporate Data Services Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection. Root cause : Still being investiga...
by Rashmika
Fri Mar 16, 2018 10:03 pm
Forum: Archived threads
Topic: Unplanned Corporate Network Outage - Multiple Suburbs, QLD
Replies: 2
Views: 361

Re: Unplanned Corporate Network Outage - Multiple Suburbs, QLD

Update

The reported outage has been successfully restored.

Exetel apologizes for any inconvenience this may have caused
by Rashmika
Thu Dec 28, 2017 7:20 am
Forum: Archived threads
Topic: Unplanned Corporate Copper Network Outage-NSW-Ingleburn(AAPT
Replies: 1
Views: 400

Unplanned Corporate Copper Network Outage-NSW-Ingleburn(AAPT

Event Notification Location Affected: NSW - Ingleburn Event Start Time: 28/12/2017 05:07 AM AEDT Products Impacted : Copper Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection. Estimated Resolution : Our wholesale supplier is unab...
by Rashmika
Fri Dec 15, 2017 10:38 pm
Forum: Archived threads
Topic: Unplanned Corporate Copper Network Outage-AAPT-NSW-Parramata
Replies: 1
Views: 414

Re: Unplanned Corporate Copper Network Outage-AAPT-NSW-Parra

Update

Supplier engineers have attended to the matter and applied a fix, services restored, NOC Monitoring.

Exetel apologize for any inconvenience this may have caused.
by Rashmika
Fri Dec 15, 2017 6:59 pm
Forum: Archived threads
Topic: Unplanned Corporate Copper Network Outage-AAPT-NSW-Parramata
Replies: 1
Views: 414

Unplanned Corporate Copper Network Outage-AAPT-NSW-Parramata

Event Notification Location Affected: NSW, Parramatta Event Start Time: 15/12/2017 05:24 PM AEDT Products Impacted : Copper Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection. Root cause : Hardware failure Estimated Resolution : ...
by Rashmika
Tue Dec 12, 2017 7:03 pm
Forum: Archived threads
Topic: Unplanned Corporate Network Outage - AAPT - NSW
Replies: 11
Views: 2970

Re: Unplanned Corporate Network Outage - AAPT - NSW

Update

Our suppliers Fibre Crews are on site and have confirmed damage is extensive,plannings for restoration work is underway. No ETR.

No ETR has been provided as yet and the future updates will be available during business hours.

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Tue Nov 14, 2017 2:35 pm
Forum: Archived threads
Topic: Unplanned Corporate Fibre Network Outage - Optus - NSW
Replies: 4
Views: 738

Re: Unplanned Corporate Fibre Network Outage - NSW

Update.

- Issue is still being investigated.
- Technician has already been dispatched to the site.
- Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Sun Oct 22, 2017 5:18 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - New South Wales - Parklea
Replies: 25
Views: 6024

Re: Unplanned Corporate Data Outage - New South Wales - Park

Update.

The Wholesale Supplier has been advised that the 3rd party provider has completed the maintenance of the Parklea exchange and the outage has been successfully restored.

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Fri Sep 22, 2017 8:51 am
Forum: Archived threads
Topic: Unplanned Corporate Fibre Network Outage-Maroochydore-QLD
Replies: 0
Views: 741

Unplanned Corporate Fibre Network Outage-Maroochydore-QLD

Location Affected: Maroochydore and local surrounding area,QLD Event Start : 21/09/2017 08:56 PM Products Impacted: Fibre Additional Information: Some customers in the above mentioned area may experience a complete disruption on the connection. Root cause : Still investigating. Estimated Resolution ...
by Rashmika
Mon Sep 18, 2017 11:02 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - New South Wales - Parklea
Replies: 25
Views: 6024

Re: Unplanned Corporate Data Outage - New South Wales - Park

Update. The Wholesale Supplier has been advised that the 3rd party provider continues to progress with the rebuild of the Parklea exchange. The work is nearing completion and no firm ETR is currently available. The 3rd party provider has confirmed that the remaining four main cables continue to be w...
by Rashmika
Tue Sep 05, 2017 11:57 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - New South Wales - Parklea
Replies: 25
Views: 6024

Re: Unplanned Corporate Data Outage - New South Wales - Park

Update. The Wholesale Supplier has been advised that the 3rd party provider continues to progress with the rebuild of the Parklea exchange. The work is nearing completion and no firm ETR is currently available. The 3rd party provider has confirmed that seven of the 11 main cables have been completed...
by Rashmika
Mon Aug 14, 2017 1:19 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - New South Wales - Parklea
Replies: 25
Views: 6024

Re: Unplanned Corporate Data Outage - New South Wales - Park

Update. Supplier has been advised that the 3rd party provider continues to progress with the rebuild of the Parklea exchange. The work is nearing completion and no firm ETR is currently available. Supplier fibre has been installed and equipment commissioned. The 3rd party provider is progressing wit...
by Rashmika
Tue Jul 18, 2017 4:59 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - New South Wales - Parklea
Replies: 25
Views: 6024

Re: Unplanned Corporate Data Outage - New South Wales - Park

Update Supplier has been advised that the 3rd party provider continues to progress with the rebuild of the Parklea exchange. There is no time frame available yet for the completion of this work. AAPT/TPG is still awaiting for details from the 3rd Party Provider around the DC power system availabilit...