Search found 119 matches

by Rashmika
Wed Jul 12, 2017 4:28 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - New South Wales - Parklea
Replies: 25
Views: 5928

Re: Unplanned Corporate Data Outage - New South Wales - Park

Update Supplier has been advised that the 3rd party provider continues to progress with the rebuild of the Parklea exchange. There is no time frame available yet for the completion of this work. The 3rd party provider has advised that the DC power system has been commissioned. Final mains power inst...
by Rashmika
Wed Jul 05, 2017 12:19 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW
Replies: 3
Views: 852

Re: Unplanned Corporate Data Outage - NSW

Update

All the services in NSW may experience multiple 30 minute service disruptions during the below mentioned time frame due to the permanent fix applying on the back end.

Outage time frame : 12.00am (AEST) 06th July 2017 - 06.00am 06th July 2017.
by Rashmika
Wed Jul 05, 2017 10:59 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW
Replies: 3
Views: 852

Re: Unplanned Corporate Data Outage - NSW

Update.

Temporary fix has been applied.

Root cause: Still being investigated.
by Rashmika
Wed Jul 05, 2017 9:57 am
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - NSW
Replies: 3
Views: 852

Unplanned Corporate Data Outage - NSW

Event Notification Locations Affected: multiple suburbs in New South Wales. Event Start Time: 05/07/2017 09:15 AM AEST Products Impacted: Corporate Data services in multiple suburbs in New South Wales. Root cause: Still being investigated. Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Mon Jul 03, 2017 5:25 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - New South Wales - Parklea
Replies: 25
Views: 5928

Re: Unplanned Corporate Data Outage - New South Wales

Update Supplier has been advised that the 3rd party provider continues to progress with the rebuild of the Parklea exchange. There is no timeframe available yet for the completion of this work. The 3rd party provider has advised that the DC power system is expected to be commissioned this week. Supp...
by Rashmika
Thu Jun 29, 2017 1:18 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - New South Wales - Parklea
Replies: 25
Views: 5928

Re: Unplanned Corporate Data Outage - New South Wales

Update Supplier has been advised that the 3rd party provider continues to progress with the rebuild of the Parklea exchange. There is no timeframe available yet for the completion of this work. The 3rd party provider has advised that the temporary structures have been delivered to the Parklea site. ...
by Rashmika
Wed Jul 20, 2016 11:01 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - CARDIFF - NSW
Replies: 20
Views: 1738

Re: Unplanned ADSL/PSTN outage - CARDIFF - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: Our wholesale supplier is unable to provide us with an estimated time of resolution.

Exetel apologizes for any inconvenience this outage may have caused.
by Rashmika
Wed Jul 06, 2016 11:07 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - CARDIFF - NSW
Replies: 20
Views: 1738

Re: Unplanned ADSL/PSTN outage - CARDIFF - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologizes for any inconvenience this outage may have caused.
by Rashmika
Wed Jul 06, 2016 11:05 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW
Replies: 9
Views: 684

Re: Unplanned ADSL/PSTN outage - WOLLONGONG - NSW

UPDATE

Please note that the outage is still ongoing.

ETR: No ETR

Exetel apologises for any inconvenience this outage may have caused.
by Rashmika
Thu Apr 28, 2016 10:44 pm
Forum: Archived threads
Topic: Unplanned Corporate Data Outage - Melbourne, VIC
Replies: 4
Views: 839

Re: Unplanned Corporate Data Outage - Melbourne, VIC

Update

AAPT technician is currently at the Data centre working on the issue.

Exetel apologies for the inconvenience caused.
by Rashmika
Tue Apr 19, 2016 11:05 pm
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Outage - COOKS HILL, NSW
Replies: 14
Views: 1241

Re: Unplanned ADSL and PSTN Outage - COOKS HILL, NSW

Update

The outage is still ongoing. At present our supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Tue Apr 19, 2016 11:04 pm
Forum: Archived threads
Topic: Unplanned ADSL - BALGOWNIE - NSW
Replies: 6
Views: 768

Re: Unplanned ADSL - BALGOWNIE - NSW - In Progress

Update

The outage is still ongoing. At present our supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Wed Mar 23, 2016 10:49 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage, Eltham,VIC
Replies: 6
Views: 575

Unplanned ADSL Outage, Eltham,VIC

Event Notification Location Affected: Eltham,VIC Event Start Time: 22 Mar 2016 Products Impacted: ADSL Additional Information: Some customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted: Unknown ETR: No ETR Exetel ...
by Rashmika
Thu Mar 17, 2016 11:08 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - CORLETTE,NSW - In progress
Replies: 1
Views: 393

Unplanned ADSL/PSTN outage - CORLETTE,NSW - In progress

Event Notification Location Affected: CORLETTE,NSW Event Start Time: 16/03/2016 8.12AM Products Impacted: ADSL/PSTN Additional Information: Most of the customers in the above mentioned area may experience connectivity issues. Root cause: Still being investigated. Number of Services Impacted: Unknown...
by Rashmika
Sun Mar 13, 2016 3:00 pm
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Outage, Multiple Suburbs, QLD
Replies: 1
Views: 379

Re: Unplanned ADSL and PSTN Outage, Multiple Suburbs, QLD

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.