Search found 119 matches

by Rashmika
Mon May 25, 2015 11:49 am
Forum: Archived threads
Topic: Unplanned ADSL Outage- Five Dock, NSW – In progress
Replies: 2
Views: 298

Unplanned ADSL Outage- Five Dock, NSW – In progress

Event Notification Location Affected: Five Dock, NSW Event Start Time: 24/05/2015 10:31 AEST Products Impacted: ADSL Additional Information: 346 customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. ETR: 26/05/2015 19:00 AEST Exetel apologizes...
by Rashmika
Mon May 25, 2015 11:37 am
Forum: Archived threads
Topic: Unplanned PSTN Outage- Thornton, NSW – In progress
Replies: 1
Views: 235

Re: Unplanned PSTN Outage- Thornton, NSW – In progress

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Rashmika
Fri May 08, 2015 4:52 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - CARDIFF, NSW – In progress
Replies: 1
Views: 286

Re: Unplanned ADSL outage - CARDIFF, NSW – In progress

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Rashmika
Fri May 08, 2015 12:06 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Pendle Hill, NSW – In progress
Replies: 5
Views: 600

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Fri May 08, 2015 12:04 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress
Replies: 6
Views: 557

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Fri May 08, 2015 12:02 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs, QLD
Replies: 4
Views: 402

Re: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs,

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 22/05/15

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Fri May 08, 2015 12:00 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN outage-WARATAH WEST, NSW – In progress
Replies: 1
Views: 225

Re: Unplanned ADSL & PSTN outage-WARATAH WEST, NSW – In prog

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Rashmika
Fri May 08, 2015 11:57 am
Forum: Archived threads
Topic: Unplanned ADSL outage- KENSINGTON, NSW – In progress
Replies: 5
Views: 495

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Sun May 03, 2015 2:17 pm
Forum: Archived threads
Topic: Unplanned ADSL & Telephony outage - CAMIRA, QLD
Replies: 2
Views: 234

Re: Unplanned ADSL & Telephony outage - CAMIRA, QLD

Update

Our supplier advises that the outage is still ongoing.

ETR: Supplier could not provide an ETR at this moment

Apologies for any inconvenience caused.
by Rashmika
Sun May 03, 2015 2:16 pm
Forum: Archived threads
Topic: Unplanned Outage - KUNGHUR, NSW - In Progress
Replies: 7
Views: 481

Re: Unplanned Outage - KUNGHUR, NSW - In Progress

Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 04/05/2015

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Sun May 03, 2015 2:13 pm
Forum: Archived threads
Topic: Unplanned ADSL outage -Veresdale, QLD - In Progress
Replies: 3
Views: 333

Re: Unplanned ADSL outage -Veresdale, QLD - In Progress

Update

Our supplier advises that the outage is still ongoing.

ETR: Supplier could not provide an ETR at this moment

Apologies for any inconvenience caused.
by Rashmika
Sun May 03, 2015 2:11 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - BURPENGARY, QLD - In Progress
Replies: 3
Views: 246

Re: Unplanned ADSL/PSTN outage - BURPENGARY, QLD - In Progre

Outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 06/05/2015

Exetel apologizes for any inconvenience this may have caused.
by Rashmika
Fri May 01, 2015 8:10 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - Cooks Hill NSW - In Progress
Replies: 1
Views: 236

Re: Unplanned ADSL/PSTN outage - Cooks Hill NSW - In Progres

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by Rashmika
Fri May 01, 2015 6:11 pm
Forum: Archived threads
Topic: Unplanned Outage - KUNGHUR, NSW - In Progress
Replies: 7
Views: 481

Unplanned Outage - KUNGHUR, NSW - In Progress

Event Notification Location Affected: KUNGHUR, NSW Event Start Time: 30/04/2015 9.46pm Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause: Hardware failure ETR 04/05/2015 COB Exetel apologizes for any inconvenienc...
by Rashmika
Fri May 01, 2015 12:37 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage - Cooks Hill NSW - In Progress
Replies: 1
Views: 236

Unplanned ADSL/PSTN outage - Cooks Hill NSW - In Progress

Event Notification Location Affected: Cooks Hill, New castle - NSW Event Start Time: 01/05/2015 09:49:15 AEST Products Impacted: ADSL/PSTN (Tel) Additional Information: Most customers in the above mentioned area may experience connectivity issues Root cause: Under investigations Number of Services I...