Search found 123 matches

by dulipf
Sun May 15, 2016 3:38 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - MALUA BAY, NSW
Replies: 1
Views: 415

Re: Unplanned ADSL Outage - MALUA BAY, NSW

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by dulipf
Sun May 15, 2016 3:35 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - MORISSET, NSW
Replies: 1
Views: 378

Re: Unplanned ADSL Outage - MORISSET, NSW

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by dulipf
Sun May 15, 2016 3:31 pm
Forum: Archived threads
Topic: Unplanned ADSL Outage - THURGOONA, NSW
Replies: 2
Views: 411

Re: Unplanned ADSL Outage - THURGOONA, NSW

Update

Our supplier advises that the outage is still ongoing.

ETR: Supplier could not provide an ETR at this moment

Apologies for any inconvenience caused.
by dulipf
Tue May 10, 2016 5:23 pm
Forum: Archived threads
Topic: Planned Network Outage - ADSL - VIC - Residential
Replies: 0
Views: 738

Planned Network Outage - ADSL - VIC - Residential

Event Notification Start Date & Time : 17/05/2015 00:00:00 AEST. Finish Date & Time : 17/05/2015 07:00:00 AEST. Duration : 7 hours Work Description : Exetel will be performing a Network Maintenance during this outage window. Impact : Some ADSL services will experience no connectivity during this mai...
by dulipf
Tue May 03, 2016 10:04 am
Forum: Archived threads
Topic: Unplanned Fibre Outage - VARSITY LAKES, QLD
Replies: 1
Views: 522

Re: Unplanned Fibre Outage - VARSITY LAKES, QLD

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.
by dulipf
Mon May 02, 2016 10:23 am
Forum: Archived threads
Topic: Unplanned Fibre Outage - VARSITY LAKES, QLD
Replies: 1
Views: 522

Unplanned Fibre Outage - VARSITY LAKES, QLD

Event Notification Location Affected: VARSITY LAKES, QLD Event Start Time: 02/05/2015 10:00 AEST Products Impacted: Fibre Services Additional Information: Most customers in the above mentioned area may experience connectivity issues. Number of Services Impacted: Unknown ETR: Field Tech on route to r...
by dulipf
Mon Apr 18, 2016 10:14 am
Forum: Archived threads
Topic: Unplanned ADSL - BALGOWNIE - NSW
Replies: 6
Views: 925

Re: Unplanned ADSL - BALGOWNIE - NSW - In Progress

Update

The outage is still ongoing. At present our supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Mon Apr 18, 2016 10:08 am
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Outage - COOKS HILL, NSW
Replies: 14
Views: 1479

Re: Unplanned ADSL and PSTN Outage - COOKS HILL, NSW

Update

The outage is still ongoing. At present our supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Mon Apr 18, 2016 10:04 am
Forum: Archived threads
Topic: Unplanned ADSL and PSTN Outage - WATERLOO, NSW
Replies: 2
Views: 488

Re: Unplanned ADSL and PSTN Outage - WATERLOO, NSW

Update

The outage is still ongoing. At present our supplier is unable to provide us with an ETR.

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Thu Mar 31, 2016 11:08 pm
Forum: ADSL connections
Topic: Troubles with Oceanic World of Warcraft Servers after 7pm
Replies: 47
Views: 8717

Re: Troubles with Oceanic World of Warcraft Servers after 7p

I have just proven it is Exetel that is at fault. Been trying to play all night with high lag and disconnects from WOW. Turn my Modem off and connect to the internet via my mobile phone through Telstra as a hot spot. Played WOW for 20 minutes no issues at all. Shut down my computer turned my modem ...
by dulipf
Tue Mar 29, 2016 6:51 am
Forum: VOIP
Topic: forbidden
Replies: 17
Views: 5807

Re: forbidden

Our senior VoIP engineers have advised no changes have been made from their end in regards to the behavior of the VoIP Services.

They believe the issue you might be experiencing might probably be an issue with the mobile carrier setup.
by dulipf
Mon Mar 28, 2016 8:40 am
Forum: ADSL connections
Topic: Connection speed dropped St Kilda VIC
Replies: 1
Views: 963

Re: Connection speed dropped St Kilda VIC

I recently had a speed issue attended to and fixed, my ADSL2+ connection where I normally obtain 10Mbps speed had dropped to less than 1.5Mbps. My ADSL2+ speeds had been back to normal for about 1 week (10Mbps), now today I am unable to get over 1.5Mbps again. Are there any known issued in St Kilda...
by dulipf
Tue Mar 22, 2016 8:51 am
Forum: ADSL connections
Topic: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Replies: 10
Views: 2441

Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)

Hi Everyone

Update on the possible outage can be followed via the below Forum Link

https://forum.exetel.com.au/viewtopic.php?f=296&t=42686
by dulipf
Tue Mar 22, 2016 8:06 am
Forum: ADSL connections
Topic: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Replies: 10
Views: 2441

Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)

Hi Everyone. Due to the high number of complaints we are receiving from customers there may be possible service outage in NSW. However at this point no outage has been confirmed from our supplier. We are working with our suppliers and our core networking team to identify where the issue may lie. As ...
by dulipf
Tue Mar 22, 2016 7:11 am
Forum: ADSL connections
Topic: ADSL2+ service outage on 0249542083 (Cardiff NSW)
Replies: 10
Views: 2441

Re: ADSL2+ service outage on 0249542083 (Cardiff NSW)

Byzza wrote:Yep, down for me too.
Hi Byzza,

Kindly inbox/PM your service number / Cust ID so that we may be able to pull out your information.