Search found 123 matches

by dulipf
Sat Aug 15, 2015 8:45 am
Forum: Archived threads
Topic: Unplanned ADSL outage -BALLAJURA, WA In Progress
Replies: 1
Views: 278

Unplanned ADSL outage -BALLAJURA, WA In Progress

Event Notification Location Affected: BALLAJURA, WA Event Start Time: 14/08/2015 07:07 PM Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR Our w...
by dulipf
Fri Aug 07, 2015 1:36 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - FORSTER , NSW – In progress
Replies: 2
Views: 335

Unplanned ADSL outage - FORSTER , NSW – In progress

Event Notification Location Affected: FORSTER , NSW Event Start Time: 06/08/2015 01:04 PM Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR: Our ...
by dulipf
Sat Aug 01, 2015 12:11 am
Forum: ADSL connections
Topic: Telephony transfer has been rejected for technical reasons
Replies: 1
Views: 870

Re: Telephony transfer has been rejected for technical reaso

Please note i have escalated this matter with our provisioning team who will investigate this matter and get in touch with you via the reference number 9276521.
by dulipf
Sun Jul 12, 2015 5:29 am
Forum: ADSL connections
Topic: become very slow only in the afternoon and night
Replies: 5
Views: 1618

Re: become very slow only in the afternoon and night

I am getting the same issue. These last few days, every night at around 2am or so the internet slows to a crawl and I get ping times of up to 3 seconds and some lost packets. And when the day comes the internet is back to being fast again. This has happened every single night for about a week now a...
by dulipf
Wed Jun 10, 2015 12:57 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage WARATAH NSW
Replies: 5
Views: 726

Re: Unplanned ADSL/PSTN outage WARATAH NSW

Update

Our supplier advises that the outage is still ongoing.

ETR: 10/06/2015 Close of business

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Mon Jun 08, 2015 9:44 am
Forum: Archived threads
Topic: Unplanned ADSL/PSTN outage WARATAH NSW
Replies: 5
Views: 726

Unplanned ADSL/PSTN outage WARATAH NSW

Event Notification Location Affected: WARATAH NSW Event Start Time: 04/06/2015 18:47 AEST Products Impacted: ADSL & PSTN Additional Information: Most customers in the above mentioned area may experience connectivity issues. Number of Services Impacted: Unknown ETR: 10/06/2015 18:00 AEST Exetel apolo...
by dulipf
Wed May 27, 2015 9:15 am
Forum: Archived threads
Topic: Unplanned ADSL Outage- DORA CREEK, NSW - In Progress
Replies: 1
Views: 349

Unplanned ADSL Outage- DORA CREEK, NSW - In Progress

Event Notification Location Affected: DORA CREEK, NSW Event Start Time: 21/05/2015 Started 14.27 AEST Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Number of Services Impacted: Unknown ETR: Our wholesale supplier is una...
by dulipf
Mon May 18, 2015 11:49 am
Forum: Archived threads
Topic: Unplanned ADSL Outage Gwandalan NSW
Replies: 1
Views: 279

Unplanned ADSL Outage Gwandalan NSW

Event Notification Location Affected: Gwandalan NSW Event Start Time: 18/05/2015 07:16 AM Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR Our w...
by dulipf
Sun May 17, 2015 11:04 am
Forum: Archived threads
Topic: Unplanned ADSL Outage Murray Bridge SA
Replies: 1
Views: 256

Unplanned ADSL Outage Murray Bridge SA

Event Notification Location Affected: Murray Bridge and surrounding locations SA Event Start Time: 17/05/2015 07:13 AM Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Service...
by dulipf
Sat May 09, 2015 2:19 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Tuggerah, NSW – In progress
Replies: 5
Views: 571

Re: Unplanned ADSL outage - Tuggerah, NSW – Restored

Our supplier Advises the outage has been cleared

Outage Cleared On: 07/05/2015 01:48 PM

All services have been restored

Exetel apologizes for any inconvenience this may have caused
by dulipf
Sat May 09, 2015 2:14 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - Pendle Hill, NSW – In progress
Replies: 5
Views: 708

Re: Unplanned ADSL outage - Pendle Hill, NSW – In progress

Update

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 12/05/2015

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Sat May 09, 2015 2:12 pm
Forum: Archived threads
Topic: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress
Replies: 6
Views: 657

Re: Unplanned ADSL outage - BERKELEY VALE, NSW – In progress

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Sat May 09, 2015 2:09 pm
Forum: Archived threads
Topic: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs, QLD
Replies: 4
Views: 485

Re: Unplanned ADSL/PSTN Outage-MANOORA, surrounding Suburbs,

UPDATE

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 22/05/15

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Sat May 09, 2015 2:02 pm
Forum: Archived threads
Topic: Unplanned ADSL outage- KENSINGTON, NSW – In progress
Replies: 5
Views: 620

Re: Unplanned ADSL outage- KENSINGTON, NSW – In progress

Our supplier advises that the outage is still ongoing.

Estimated time of resolution (ETR) according to our wholesale supplier is 11/05/15

Exetel apologizes for any inconvenience this may have caused.
by dulipf
Wed Apr 29, 2015 5:58 pm
Forum: Archived threads
Topic: Unplanned ADSL outage Corrimal NSW - In Progress
Replies: 2
Views: 438

Unplanned ADSL outage Corrimal NSW - In Progress

Event Notification Location Affected: Corrimal NSW Event Start Time: 28-04-2015 11:42 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause still being investigated. Number of Services Impacted: Unknown ETR Our whole...