Search found 245 matches

by IsuruB
Sun Mar 10, 2019 1:25 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Laguna and Surrounding Suburbs, NSW
Replies: 7
Views: 383

Unplanned ADSL Network Outage - Laguna and Surrounding Suburbs, NSW

Event Notification Locations Affected : Laguna and Surrounding Suburbs, NSW Event Start Time: 10/03/2019 11:00 AM AEDT Products Impacted : ADSL Additional Information : Most customers in the above mentioned area may experience connection issues Root cause : Still under Investigation Estimated Resolu...
by IsuruB
Sun Mar 10, 2019 1:17 pm
Forum: Web space, mirror & blog services
Topic: mysql Create Function Access Denied
Replies: 7
Views: 359

Re: mysql Create Function Access Denied

Hi, If I have access, can you please advise the reason for this error? Error SQL query: Documentation Create Function NextBibNo(fSwimDate Date, fCatg VARCHAR(5)) RETURNS INT(8) .... MySQL said: Documentation #1044 - Access denied for user 'fwdbuXXXXX'@'localhost' to database 'fwdbdXXXXX' (Full Mess...
by IsuruB
Tue Mar 05, 2019 9:18 am
Forum: Archived threads
Topic: Planned Network Maintenance - Fibre - Multiple Suburbs, VIC
Replies: 1
Views: 233

Re: Planned Network Maintenance - Fibre - Multiple Suburbs, VIC

Update:

The outage has been marked as complete by the Wholesale Supplier.

Please powercycle your modem / router if issues persist.

Exetel apologizes for the inconvenience caused.
by IsuruB
Sun Mar 03, 2019 3:13 pm
Forum: Web space, mirror & blog services
Topic: mysql Create Function Access Denied
Replies: 7
Views: 359

Re: mysql Create Function Access Denied

Hi, Can you please grant access to create functions under our free website and the paid website mysql DB's? Thanks Dave SSLSC Thanks for reaching out. The reference number for your inquiry is 14431045. We will check with the Exetel System Administrators and get back to you shortly with a response.
by IsuruB
Sun Mar 03, 2019 3:05 pm
Forum: ADSL connections
Topic: DSL Disconnected
Replies: 2
Views: 290

Re: DSL Disconnected

Hello, Two days ago, I have received an email that my ADSl service is ready and active. However, when I connect my own modem to the cable the adsl light remains off. I tried different configs using username and pass sent to me via email, but in all times the status is "DSL disconnected". I read sim...
by IsuruB
Sun Mar 03, 2019 9:00 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Wagga Wagga and Surrounding Areas, NSW
Replies: 6
Views: 362

Re: Unplanned Fibre Network Outage - Wagga Wagga and Surrounding Areas, NSW

Update:

Outage is still ongoing.

Estimated time of resolution: Our wholesale supplier is unable to provide us with an Estimated time of resolution.

Exetel do apologize for any inconvenience this may have caused.
by IsuruB
Sun Mar 03, 2019 8:53 am
Forum: Archived threads
Topic: Possible ADSL Network Outage - Lane Cove and surrounding suburbs ,NSW
Replies: 7
Views: 548

Re: Unplanned ADSL Network Outage - Lane Cove and surrounding suburbs ,NSW

Update:

The outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.
by IsuruB
Wed Feb 27, 2019 9:00 am
Forum: Archived threads
Topic: Planned Network Maintenance - Fibre - Springfield Lakes, QLD
Replies: 1
Views: 210

Re: Planned Network Maintenance - Fibre - Springfield Lakes, QLD

Update:

The Wholesale Supplier has marked the maintenance as complete.

Please powercycle your modem / router and check if issues persist.

Apologies for the inconvenience caused.
by IsuruB
Wed Feb 27, 2019 8:52 am
Forum: Archived threads
Topic: Planned Network Maintenance - Fibre - Multiple Suburbs, VIC
Replies: 1
Views: 255

Re: Planned Network Maintenance - Fibre - Multiple Suburbs, VIC

Update:

The Wholesale Supplier has marked the maintenance as complete.

Please powercycle your modem / router and check if issues persist.

Apologies for the inconvenience caused.
by IsuruB
Wed Feb 27, 2019 8:45 am
Forum: Archived threads
Topic: Planned Network Maintenance - Fibre - Coomera Waters Estate, QLD
Replies: 1
Views: 176

Re: Planned Network Maintenance - Fibre - Coomera Waters Estate, QLD

Update:

The Wholesale Supplier has marked the maintenance as complete.

Please powercycle your modem / router and check if issues persist.

Apologies for the inconvenience caused.
by IsuruB
Tue Feb 26, 2019 9:07 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 8
Views: 708

Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Update:

The outage has been successfully restored by the Wholesale supplier.

Please powercycle your modem/router and test if issues persist.

Exetel apologizes for the inconvenience caused.
by IsuruB
Tue Feb 26, 2019 8:48 am
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Chatswood, NSW
Replies: 2
Views: 211

Re: Unplanned ADSL Network Outage - Chatswood, NSW

Update:

The outage has been successfully restored by the Wholesale supplier.

Please powercycle your modem/router and test if issues persist.

Exetel apologizes for the inconvenience caused.
by IsuruB
Mon Feb 25, 2019 9:08 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 8
Views: 708

Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Update:

Outage is still ongoing.

The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage.

Exetel apologizes for the inconvenience caused.
by IsuruB
Sun Feb 24, 2019 8:50 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 8
Views: 708

Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Update: Outage is still ongoing. The Wholesale Supplier is unable to to provide an Estimated Time of Resolution at this stage. Root cause: The outage is with the supplier's upstream network, and is affecting disruptions to Data services on our supplier network. Exetel apologizes for the inconvenienc...
by IsuruB
Wed Feb 20, 2019 9:22 am
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tannum Sands, QLD
Replies: 1
Views: 153

Planned Fibre Network Outage - Tannum Sands, QLD

Event Notification Location Affected: Tannum Sands, QLD Start time of event: 20/02/2019 10:00 AM Products Impacted: Fibre Additional Information: Some customers in the above mentioned area may experience connectivity issues Estimated Time of Restoration: 20/02/2019 01:00 PM Root cause: Planned Maint...