Search found 440 matches

by rasikak
Wed Jul 15, 2020 8:47 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 6
Views: 2450

Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Update: The outage is still ongoing. Root cause: Potential Fibre Break Estimated time of resolution: Due to the complexity of the outage, The supplier is unable to provide us with an estimated time of resolution Additional Information: Field engineers on-site and working on a fix Exetel apologizes f...
by rasikak
Wed Jul 15, 2020 6:50 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 6
Views: 2450

Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Update: The outage is still ongoing. Root cause: Potential Fibre Break Estimated time of resolution: Due to the complexity of the outage, The supplier is unable to provide us with an estimated time of resolution Additional Information: Field engineers on-site and working on a fix Exetel apologizes f...
by rasikak
Wed Jul 15, 2020 4:33 pm
Forum: NBN and other Fibre Services
Topic: Woeful speeds Narre Warren HFC 100/40 service
Replies: 25
Views: 1980

Re: Woeful speeds Narre Warren HFC 100/40 service

Affinity wrote:
Wed Jul 15, 2020 4:19 pm
btw my connection has been down dive 10:50 am due to a fiver cut.
Yes, your service also affected by the unplanned network outage which is ongoing.

viewtopic.php?f=296&t=45786
by rasikak
Wed Jul 15, 2020 4:31 pm
Forum: NBN and other Fibre Services
Topic: Woeful speeds Narre Warren HFC 100/40 service
Replies: 25
Views: 1980

Re: Woeful speeds Narre Warren HFC 100/40 service

Affinity wrote:
Wed Jul 15, 2020 4:17 pm
Yes, correct. I prefer Firefox direct to ensure I can keep up with the latest version.
Thank you for the information. We have further contacted our developers and awating their feedback on this.
by rasikak
Wed Jul 15, 2020 3:43 pm
Forum: NBN and other Fibre Services
Topic: Woeful speeds Narre Warren HFC 100/40 service
Replies: 25
Views: 1980

Re: Woeful speeds Narre Warren HFC 100/40 service

More info: $ inxi -S System: Host: mx-hvk-1 Kernel: 4.19.0-5-amd64 x86_64 bits: 64 Desktop: Xfce 4.12.3 Distro: MX-18.3_x64 Continuum May 26 2019 Firefox 78.0.2 direct from here and not via MX distro. thank you for the more details. Can you further clarify this "Firefox 78.0.2 direct from here and ...
by rasikak
Wed Jul 15, 2020 2:46 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Doncaster, VIC
Replies: 1
Views: 337

Unplanned Fibre Network Outage - Doncaster, VIC

Event notification Locations Affected: Doncaster, VIC Products Impacted: Fibre Supplier: Redtrain Event Start Time: 15-Jul-2020 14:30 AEST Estimated Time of Resolution: unable to provide an Estimated Time of Restoration at this stage. Root cause: Still under investigation. Additional Information: Ou...
by rasikak
Tue Jul 14, 2020 1:05 pm
Forum: NBN and other Fibre Services
Topic: Woeful speeds Narre Warren HFC 100/40 service
Replies: 25
Views: 1980

Re: Woeful speeds Narre Warren HFC 100/40 service

Flash player should NOT be required, it looks like the page source expect flash player now?! Also has references to ActiveX -- I am not using a Winblows machine and definitely not a browser on Winblows. Connecting to a remote Winblows machine, the page works there... Thank you for reaching out. Whe...
by rasikak
Tue Jul 14, 2020 8:58 am
Forum: Archived threads
Topic: Planned Network Maintenance - Plumpton (Aspire Exchange), VIC
Replies: 1
Views: 282

Planned Network Maintenance - Plumpton (Aspire Exchange), VIC

Event Notification Locations Affected: Plumpton (Aspire Exchange), VIC Products Impacted: Fiber Supplier: Opticomm Event Start Time: 14/07/202 23.59 AEST Estimated Time of Resolution (ETR): 15/07/202 07.00 AEST Root cause: Network Upgrade Additional Information: Planned works carried out by the whol...
by rasikak
Tue Jul 14, 2020 8:46 am
Forum: Archived threads
Topic: Planned Power Maintenance Outage - Amber & Rathdowne, VIC
Replies: 0
Views: 307

Planned Power Maintenance Outage - Amber & Rathdowne, VIC

Event Notification Locations Affected: Amber & Rathdowne, VIC Products Impacted: Fiber Supplier: Opticomm Event Start Time: 14/07/202 08.30 AEST Estimated Time of Resolution (ETR): 14/07/202 15.30 AEST Root cause: Power outage Additional Information: Our wholesale supplier has advised that there wil...
by rasikak
Mon Jul 13, 2020 12:10 pm
Forum: NBN and other Fibre Services
Topic: Woeful speeds Narre Warren HFC 100/40 service
Replies: 25
Views: 1980

Re: Woeful speeds Narre Warren HFC 100/40 service

The TLS warning / problem is still there, I hope you can get this fixed quickly; not sure when Firefox support will lapse for the less secure TLS versions, but it's not without good cause that support will be ending. Our developer team has advised, that they have added the TLS1.2 for the site. The ...
by rasikak
Sun Jul 12, 2020 9:06 pm
Forum: NBN and other Fibre Services
Topic: Woeful speeds Narre Warren HFC 100/40 service
Replies: 25
Views: 1980

Re: Woeful speeds Narre Warren HFC 100/40 service

The TLS warning / problem is still there, I hope you can get this fixed quickly; not sure when Firefox support will lapse for the less secure TLS versions, but it's not without good cause that support will be ending. Thank you for reaching out. We will update you once there is an update provided by...
by rasikak
Sun Jul 12, 2020 7:36 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Opticomm - Clyde North (Meridian), VIC
Replies: 1
Views: 239

Re: Unplanned Fibre Network Outage - Opticomm - Clyde North (Meridian), VIC

Update:

The outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Sun Jul 12, 2020 6:19 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Opticomm - Clyde North (Meridian), VIC
Replies: 1
Views: 239

Unplanned Fibre Network Outage - Opticomm - Clyde North (Meridian), VIC

Event Notification Locations Affected: Clyde North (Meridian), VIC Products Impacted: Fibre Supplier: Opticomm Event Start Time: 12/07/2020 18.05 AEST Estimated Time of Resolution: We are unable to provide an Estimated Time of Restoration at this stage. Root cause: Power outage Additional Informatio...
by rasikak
Sun Jul 12, 2020 5:01 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 9
Views: 875

Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Update:

The outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Sun Jul 12, 2020 4:03 pm
Forum: NBN and other Fibre Services
Topic: Woeful speeds Narre Warren HFC 100/40 service
Replies: 25
Views: 1980

Re: Woeful speeds Narre Warren HFC 100/40 service

Narre Warren, HFC, poor download, upload speeds are good. This is a better result just now: https://exetel.speedtestcustom.com/result/3d7a7020-c36c-11ea-baa6-19b71c429f47 I remotely connected to a site in Brooklyn, there were no speed issues there with the FTTN connection (also 100/40) at that time...