Search found 429 matches

by rasikak
Thu May 28, 2020 8:16 pm
Forum: Fax via ADSL
Topic: Change IP
Replies: 1
Views: 156

Re: Change IP

New Exetel client with primarily a wired LAN (WLAN turned off by default). Turned off DHCP and changed address. Ping works but not browser. Exetel Equipment looks like it might be capable of considerable configuration by I can't seem to work out how to make it do what I want. Please refer the below...
by rasikak
Thu May 28, 2020 8:04 pm
Forum: VOIP
Topic: ZTE NBN VOIP not registered?
Replies: 9
Views: 1909

Re: ZTE NBN VOIP not registered?

I too have ordered a voip service and followed everything in this thread, including updating the sip protocols page on the modem. I received a confirmation email with my service number and username but no password. Which one do I use? The one for the modem admin interface? Either way, I am stuck wi...
by rasikak
Thu May 21, 2020 8:12 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Butler, WA
Replies: 1
Views: 102

Unplanned Fibre Network Outage - Butler, WA

Event Notification Locations Affected: Butler, WA Products Impacted: Fibre Suppliers: Opticomm Event Start Time: 21/05/2020 19:00 AEST Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation. Additional Information: Our wholesale supplier has advised that most customers in t...
by rasikak
Tue May 19, 2020 4:05 pm
Forum: Archived threads
Topic: Planned Fibre Network Maintenance - Cranbourne East, VIC
Replies: 1
Views: 164

Planned Fibre Network Maintenance - Cranbourne East, VIC

Event Notification Locations Affected: Cranbourne East, VIC Products Impacted: Fibre Supplier: Redtrain Event Start Time: 22/05/2020 08:00 AEST Estimated Time of Resolution (ETR): 22/05/2020 09:00 AEST Root cause: Network maintenance Additional Information: Most customers in the above mentioned area...
by rasikak
Tue May 19, 2020 4:02 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Calderwood, NSW
Replies: 1
Views: 122

Re: Unplanned Fibre Network Outage - Calderwood, NSW

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Tue May 19, 2020 12:20 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Butler, WA
Replies: 1
Views: 99

Re: Unplanned Fibre Network Outage - Butler, WA

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Tue May 19, 2020 12:15 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Calderwood, NSW
Replies: 1
Views: 122

Unplanned Fibre Network Outage - Calderwood, NSW

Event Notification Locations Affected: Calderwood, NSW Products Impacted: Fibre Suppliers: Opticomm Event Start Time: 19/05/2020 12:00 AEST Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation. Additional Information: Most customers in the above-mentioned area may experie...
by rasikak
Mon May 18, 2020 9:39 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple suburbs, NSW & ACT
Replies: 2
Views: 362

Re: Unplanned Fibre Network Outage - Multiple suburbs, NSW & ACT

Update

Our wholesale supplier and Our network engineers are currently looking into the reported issue.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.
by rasikak
Mon May 18, 2020 9:33 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Sunshine West, VIC
Replies: 1
Views: 139

Re: Unplanned Fibre Network Outage - Sunshine West, VIC

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Mon May 18, 2020 9:25 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA
Replies: 12
Views: 692

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Mon May 18, 2020 9:23 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Geelong, VIC
Replies: 4
Views: 194

Re: Unplanned Fibre Network Outage - Geelong, VIC

Update Please note that our wholesale supplier has advised that they will be carrying-out an urgent maintenance at the above location to further investigate and to restore services affected. Maintenance Window Start Time 1:00PM AEST Maintenance Window End Time 2:00PM AEST Most of the customers in th...
by rasikak
Mon May 18, 2020 9:01 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Sunshine West, VIC
Replies: 1
Views: 139

Unplanned Fibre Network Outage - Sunshine West, VIC

Event Notification Locations Affected: Sunshine West, VIC Products Impacted: Fibre Suppliers: Opticomm Event Start Time: 18/05/2020 Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation. Additional Information: Most customers in the above-mentioned area may experience no c...
by rasikak
Sat May 16, 2020 9:19 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple suburbs, VIC
Replies: 4
Views: 756

Re: Unplanned Fibre Network Outage - Multiple suburbs, VIC

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.
by rasikak
Sat May 16, 2020 5:44 pm
Forum: Archived threads
Topic: Planned Fibre Network Maintenance - All suburbs, NSW
Replies: 1
Views: 538

Planned Fibre Network Maintenance - All suburbs, NSW

Event Notification Locations Affected: All suburbs, NSW Products Impacted: Fibre Supplier: OPENetworks Event Start Time: 22/05/2020 00:59 AEST Estimated Time of Resolution (ETR): 22/05/2020 06:00 AEST Root cause: Network maintenance Additional Information: Most customers in the above-mentioned areas...
by rasikak
Mon May 11, 2020 9:28 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Oran Park, NSW
Replies: 5
Views: 410

Unplanned Fibre Network Outage - Oran Park, NSW

Locations Affected: Oran Park, NSW Products Impacted: Fiber Supplier: Opticomm Event Start Time: 11/05/2020 20:30 AEST Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation Additional Information: Most customers in the above-mentioned area may experience no connectivity Ex...