Search found 440 matches

by rasikak
Tue May 19, 2020 4:02 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Calderwood, NSW
Replies: 1
Views: 326

Re: Unplanned Fibre Network Outage - Calderwood, NSW

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Tue May 19, 2020 12:20 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Butler, WA
Replies: 1
Views: 305

Re: Unplanned Fibre Network Outage - Butler, WA

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Tue May 19, 2020 12:15 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Calderwood, NSW
Replies: 1
Views: 326

Unplanned Fibre Network Outage - Calderwood, NSW

Event Notification Locations Affected: Calderwood, NSW Products Impacted: Fibre Suppliers: Opticomm Event Start Time: 19/05/2020 12:00 AEST Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation. Additional Information: Most customers in the above-mentioned area may experie...
by rasikak
Mon May 18, 2020 9:39 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple suburbs, NSW & ACT
Replies: 2
Views: 622

Re: Unplanned Fibre Network Outage - Multiple suburbs, NSW & ACT

Update

Our wholesale supplier and Our network engineers are currently looking into the reported issue.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.
by rasikak
Mon May 18, 2020 9:33 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Sunshine West, VIC
Replies: 1
Views: 359

Re: Unplanned Fibre Network Outage - Sunshine West, VIC

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Mon May 18, 2020 9:25 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA
Replies: 12
Views: 1463

Re: Unplanned Fibre Network Outage - Madora Bay, Lakelands , WA

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Mon May 18, 2020 9:23 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Geelong, VIC
Replies: 4
Views: 654

Re: Unplanned Fibre Network Outage - Geelong, VIC

Update Please note that our wholesale supplier has advised that they will be carrying-out an urgent maintenance at the above location to further investigate and to restore services affected. Maintenance Window Start Time 1:00PM AEST Maintenance Window End Time 2:00PM AEST Most of the customers in th...
by rasikak
Mon May 18, 2020 9:01 am
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Sunshine West, VIC
Replies: 1
Views: 359

Unplanned Fibre Network Outage - Sunshine West, VIC

Event Notification Locations Affected: Sunshine West, VIC Products Impacted: Fibre Suppliers: Opticomm Event Start Time: 18/05/2020 Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation. Additional Information: Most customers in the above-mentioned area may experience no c...
by rasikak
Sat May 16, 2020 9:19 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple suburbs, VIC
Replies: 4
Views: 1144

Re: Unplanned Fibre Network Outage - Multiple suburbs, VIC

Update

Our wholesale supplier advises the outage is ongoing.

Estimated Time of Resolution (ETR): No ETR available yet

Exetel apologizes for any inconvenience this may have caused.
by rasikak
Sat May 16, 2020 5:44 pm
Forum: Archived threads
Topic: Planned Fibre Network Maintenance - All suburbs, NSW
Replies: 1
Views: 739

Planned Fibre Network Maintenance - All suburbs, NSW

Event Notification Locations Affected: All suburbs, NSW Products Impacted: Fibre Supplier: OPENetworks Event Start Time: 22/05/2020 00:59 AEST Estimated Time of Resolution (ETR): 22/05/2020 06:00 AEST Root cause: Network maintenance Additional Information: Most customers in the above-mentioned areas...
by rasikak
Mon May 11, 2020 9:28 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Oran Park, NSW
Replies: 5
Views: 895

Unplanned Fibre Network Outage - Oran Park, NSW

Locations Affected: Oran Park, NSW Products Impacted: Fiber Supplier: Opticomm Event Start Time: 11/05/2020 20:30 AEST Estimated Time of Resolution (ETR): No ETR Root cause: Still under investigation Additional Information: Most customers in the above-mentioned area may experience no connectivity Ex...
by rasikak
Sun May 10, 2020 9:28 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Ryde, NSW
Replies: 1
Views: 400

Re: Unplanned Fibre Network Outage - Ryde, NSW

Update:

Our supplier advises that the outage has been successfully completed.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Sun May 10, 2020 5:41 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Ryde, NSW
Replies: 1
Views: 400

Unplanned Fibre Network Outage - Ryde, NSW

Event Notification Locations Affected: Ryde, NSW Products Impacted: Fibre Suppliers: LBN Co Event Start Time: 10/05/2020 17:15 (AEST) Estimated Time of Resolution (ETR): No ETR Root cause: Western Power outage Additional Information: Most customers in the above-mentioned areas may experience no conn...
by rasikak
Fri May 01, 2020 4:19 pm
Forum: Archived threads
Topic: Unplanned Fiber Network Outage - Lara, VIC
Replies: 1
Views: 523

Re: Unplanned Fiber Network Outage - Lara, VIC

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.
by rasikak
Fri May 01, 2020 11:08 am
Forum: Archived threads
Topic: Unplanned Fiber Network Outage - Multiple Suburbs, NSW
Replies: 1
Views: 586

Re: Unplanned Fiber Network Outage - Multiple Suburbs, NSW

Update:

Our supplier advises that the outage has been successfully restored.

Kindly power cycle your modem/ router and test the service.

Apologies for any inconvenience caused.