Search found 26 matches

by taniya
Thu May 24, 2018 5:19 pm
Forum: Web site
Topic: switch.exetel.com.au nbn50 price errors?
Replies: 2
Views: 1015

Re: switch.exetel.com.au nbn50 price errors?

Went to switch from ADSL to NBN, and on the switch.exetel.com.au page the price for nbn50 100GB plan is $59.99. Shouldn't it be $49.99 the same as the www.exetel.com.au/broadband/nbn page? Hi, As you are migrating from ADSL to NBN we could give you the plan that is advertised on the website, please...
by taniya
Fri Feb 23, 2018 7:48 pm
Forum: NBN and other Fibre Services
Topic: Waiting for NBN
Replies: 2
Views: 674

Re: Waiting for NBN

Hi,

Please PM your complete address with the street number, so that we can check on the NBN availability and get back to you..
by taniya
Fri Feb 16, 2018 7:08 pm
Forum: NBN and other Fibre Services
Topic: 50/20 Plan
Replies: 6
Views: 1727

Re: 50/20 Plan

Hi Geoffrey,

We will send you an email shortly with the 50/20Mbps plan options.
by taniya
Tue Feb 13, 2018 11:12 am
Forum: VOIP
Topic: Exetel VOIP port number from MNF
Replies: 1
Views: 816

Re: Exetel VOIP port number from MNF

Hi,

Provided that the number has no complex services attached to it and that it has no technical limitation,we should be able to port the number over to Exetel as a VoIP service.

Please PM your number so that I could check on this and get back to you.
by taniya
Thu Jan 25, 2018 5:07 pm
Forum: Mobile services
Topic: Porting numbers into Exetel
Replies: 17
Views: 2528

Re: Porting numbers into Exetel

Hi David,

We will get in touch with you shortly to assist you further with your inquiry.
by taniya
Mon Jan 08, 2018 3:20 pm
Forum: NBN and other Fibre Services
Topic: 50/20 Plan
Replies: 6
Views: 1727

Re: 50/20 Plan

Hi,

Please be kind enough to PM your contact details so that we could call you and assist you further with your plan change inquiry.
by taniya
Thu Dec 28, 2017 3:01 pm
Forum: Mobile services
Topic: Change mobile plan issue
Replies: 8
Views: 1718

Re: Change mobile plan issue

Hi,

As per the records indicate you have requested plan changes for 4 of your mobile numbers out of which 3 have been completed already and 1 more is yet to be completed by the 1st of January 2018.

Kind Regards
Taniya( Team Leader Sales)
by taniya
Wed Dec 27, 2017 4:23 pm
Forum: Mobile services
Topic: Change mobile plan issue
Replies: 8
Views: 1718

Re: Change mobile plan issue

Hi,

I hope that the agent who contacted you assisted with your inquiry and that it is sorted now.

Kind Regards

Taniya( Team Leader Sales)
by taniya
Fri Dec 22, 2017 7:32 pm
Forum: Customer reviews
Topic: Thank you for your excellent service
Replies: 2
Views: 842

Re: Thank you for your excellent service

Noted with thanks :-)
by taniya
Fri Dec 22, 2017 12:12 pm
Forum: NBN and other Fibre Services
Topic: 50/20 Plan
Replies: 6
Views: 1727

Re: 50/20 Plan

Hi Linda,

Please note that the 50/20Mbps plans are now available for the FTTN customer,and we will arrange an immediate call back to assist you further with the plan change.
by taniya
Thu Oct 05, 2017 4:46 pm
Forum: Web site
Topic: No info about FTTN/FTTH when relocating to a new house
Replies: 1
Views: 870

Re: No info about FTTN/FTTH when relocating to a new house

The top of the https://www.exetel.com.au/myexetel/services/relocation_dsl_service_form_new/ page only talks about ADSL and ADSL2, there is no information provided for FTTN nor FTTH users. For example, with FTTN is changing to a different Node that connects to the same Exchange counted as moving to ...