Search found 63 matches

by tharmesk
Fri Feb 16, 2018 10:30 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Harbour Quays , QLD
Replies: 10
Views: 1093

Re: Unplanned Fibre Network Outage - Harbour Quays , QLD

Update : Outage is still ongoing.

ETR (Estimated time of resolution): Our wholesale supplier is unable to provide us with an ETR.

Additional Information: Most customers in the above mentioned area may experience connectivity issues.

Exetel apologizes for any inconvenience this may have caused.
by tharmesk
Tue Feb 06, 2018 9:32 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Samsonvale, QLD
Replies: 1
Views: 309

Unplanned ADSL Network Outage - Samsonvale, QLD

Location Affected: Samsonvale, QLD Event Start : 06-02-2018 Products Impacted: ADSL Additional Information: Most customers in the above mentioned area may experience connectivity issues. Root cause : Still investigating Estimated Resolution : Our wholesale supplier is unable to provide us with an es...
by tharmesk
Thu Jan 25, 2018 10:52 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Lara, VIC
Replies: 1
Views: 405

Re: Unplanned Fibre Network Outage - Lara, VIC

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.