Search found 150 matches

by Dushyanthan
Wed Jan 02, 2019 10:53 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - WANGI WANGI, NSW
Replies: 2
Views: 293

Re: Unplanned ADSL Network Outage - WANGI WANGI, NSW

Update: The Wholesale supplier advises that the outage is still ongoing. Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage. However few services are came back online for the moment and once we get the update from supplier we will update here soon. Exet...
by Dushyanthan
Wed Jan 02, 2019 10:44 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Iluka, WA
Replies: 2
Views: 336

Re: Unplanned Fibre Network Outage - Iluka, WA

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.
by Dushyanthan
Wed Jan 02, 2019 10:14 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN Network Outage - Casino, NSW
Replies: 18
Views: 1193

Re: Unplanned ADSL & PSTN Network Outage - Casino, NSW

Update

Outage is still ongoing.

Estimated Resolution : Supplier extended the Estimated time for the Resolution for tomorrow close of business which is 03/01/2019 COB

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Sun Dec 30, 2018 10:08 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - ESK, QLD
Replies: 18
Views: 1190

Re: Unplanned ADSL Network Outage - ESK, QLD

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.
by Dushyanthan
Sun Dec 30, 2018 7:15 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Pakenham, VIC
Replies: 1
Views: 309

Re: Unplanned Fibre Network Outage - Pakenham, VIC

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Sun Dec 30, 2018 3:58 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Arcadia (Officer), VIC
Replies: 1
Views: 349

Re: Unplanned Fibre Network Outage - Arcadia (Officer), VIC

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Sat Dec 29, 2018 10:36 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - ESK, QLD
Replies: 18
Views: 1190

Re: Unplanned ADSL Network Outage - ESK, QLD

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.
by Dushyanthan
Fri Nov 30, 2018 10:13 pm
Forum: Archived threads
Topic: Possible Fixed Wireless Network Outage - Multiple suburbs, NSW
Replies: 5
Views: 655

Re: Possible Fixed Wireless Network Outage - Multiple suburbs, NSW

Update:

The outage has been successfully Restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Fri Nov 30, 2018 10:03 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Salt Ash, QLD
Replies: 3
Views: 400

Re: Unplanned ADSL Network Outage - Salt Ash, QLD

Update:

The outage has been successfully Restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Fri Nov 30, 2018 9:56 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Nimbin , NSW
Replies: 3
Views: 506

Re: Unplanned ADSL Network Outage - Nimbin , NSW

Update.

Outage is still ongoing.

The Wholesale Supplier is unable to provide an Estimated Time of Resolution at this stage.

Sorry for the inconvenience caused.
by Dushyanthan
Tue Oct 23, 2018 9:52 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Peats Ridge & Surrounding Suburbs, NSW
Replies: 5
Views: 627

Re: Unplanned ADSL Network Outage - Peats Ridge & Surrounding Suburbs, NSW

Update

Our supplier advises that the outage has been Restored.

Kindly power cycle your modem/router and test the service.

Exetel apologizes for any inconvenience caused in this regard.
by Dushyanthan
Sat Oct 20, 2018 5:27 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Broulee and Surrounding Suburbs , NSW
Replies: 4
Views: 567

Re: Unplanned ADSL Network Outage - Broulee and Surrounding Suburbs , NSW

Update

Our supplier advises that the outage has been Restored.

Kindly power cycle your modem/router and test the service.

We Apologize for any inconvenience caused in this regard.
by Dushyanthan
Sat Oct 20, 2018 5:26 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - GALSTON, NSW
Replies: 6
Views: 527

Re: Unplanned ADSL Network Outage - GALSTON, NSW

Update

Our supplier advises that the outage has been Restored.

Kindly power cycle your modem/router and test the service.

We Apologize for any inconvenience caused in this regard.
by Dushyanthan
Mon Oct 15, 2018 10:33 pm
Forum: Archived threads
Topic: Possible Fibre Network Outage - Biggera Waters, QLD
Replies: 8
Views: 737

Re: Possible Fibre Network Outage - Biggera Waters, QLD

Update Outage is still going on. However our supplier confirmed that the technician partially fixed the issue and some of the services are currently online. Still supplier technician working on this to provide a complete fix. Our wholesale supplier is unable to provide us with an Estimated time of r...
by Dushyanthan
Mon Oct 15, 2018 10:24 pm
Forum: Archived threads
Topic: Possible Fibre Network Outage - Cairnlea, VIC
Replies: 2
Views: 337

Re: Possible Fibre Network Outage - Cairnlea, VIC

Update

Our supplier advises that the outage has been Restored.

Kindly power cycle your modem/router and test the service.

We Apologize for any inconvenience caused in this regard.