Search found 195 matches

by Dushyanthan
Sat Jan 19, 2019 10:30 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Murarrie, QLD
Replies: 3
Views: 361

Re: Unplanned ADSL Network Outage - Murarrie, QLD

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Sat Jan 19, 2019 10:29 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Canning Vale, WA
Replies: 8
Views: 810

Re: Unplanned ADSL Network Outage - Canning Vale, WA

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:57 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 21
Views: 2262

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update

Our Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 26/01/2019, 21:00 AEDT

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:54 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage -Multiple suburbs , WA
Replies: 18
Views: 1894

Re: Unplanned Fibre Network Outage -Multiple suburbs , WA

Update

Outage is still ongoing.

The supplier is currently implementing a fix for the impacted services.

The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:52 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC
Replies: 6
Views: 855

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:47 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Canning Vale, WA
Replies: 8
Views: 810

Re: Unplanned ADSL Network Outage - Canning Vale, WA

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:43 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Stafford, QLD
Replies: 1
Views: 329

Re: Unplanned ADSL Network Outage - Stafford, QLD

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/router and test the service.
by Dushyanthan
Sat Jan 12, 2019 9:51 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 21
Views: 2262

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Sat Jan 12, 2019 9:48 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW
Replies: 1
Views: 380

Re: Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Sat Jan 12, 2019 3:27 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW
Replies: 1
Views: 380

Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW

Event Notification Locations Affected: Coolah and surrounded suburbs, NSW Event Start Time: 2019-01-12 12:26:00 AEST Products Impacted : Fibre Additional Information : Most customers in the above mentioned area may experience connection issues Root cause : Still under the investigation. Estimated Re...
by Dushyanthan
Fri Jan 11, 2019 10:18 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 21
Views: 2262

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 11, 2019 10:15 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple suburbs, QLD
Replies: 3
Views: 707

Re: Unplanned Fibre Network Outage - Multiple suburbs, QLD

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Fri Jan 11, 2019 10:10 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 1
Views: 418

Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Fri Jan 04, 2019 9:52 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN Network Outage - Casino, NSW
Replies: 18
Views: 1533

Re: Unplanned ADSL & PSTN Network Outage - Casino, NSW

Update
----------

Outage is still ongoing.

Supplier is not able to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Wed Jan 02, 2019 10:56 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, WA
Replies: 3
Views: 544

Re: Unplanned Fibre Network Outage - Multiple Suburbs, WA

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.