Search found 98 matches

by Dushyanthan
Sat Jan 12, 2019 9:51 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 21
Views: 1436

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Sat Jan 12, 2019 9:48 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW
Replies: 1
Views: 254

Re: Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Sat Jan 12, 2019 3:27 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW
Replies: 1
Views: 254

Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW

Event Notification Locations Affected: Coolah and surrounded suburbs, NSW Event Start Time: 2019-01-12 12:26:00 AEST Products Impacted : Fibre Additional Information : Most customers in the above mentioned area may experience connection issues Root cause : Still under the investigation. Estimated Re...
by Dushyanthan
Fri Jan 11, 2019 10:18 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 21
Views: 1436

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 11, 2019 10:15 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple suburbs, QLD
Replies: 3
Views: 511

Re: Unplanned Fibre Network Outage - Multiple suburbs, QLD

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Fri Jan 11, 2019 10:10 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, VIC
Replies: 1
Views: 293

Re: Unplanned Fibre Network Outage - Multiple Suburbs, VIC

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Fri Jan 04, 2019 9:52 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN Network Outage - Casino, NSW
Replies: 18
Views: 1026

Re: Unplanned ADSL & PSTN Network Outage - Casino, NSW

Update
----------

Outage is still ongoing.

Supplier is not able to provide an Estimated Time of Resolution at this stage.

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Wed Jan 02, 2019 10:56 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple Suburbs, WA
Replies: 3
Views: 312

Re: Unplanned Fibre Network Outage - Multiple Suburbs, WA

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.
by Dushyanthan
Wed Jan 02, 2019 10:53 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - WANGI WANGI, NSW
Replies: 2
Views: 238

Re: Unplanned ADSL Network Outage - WANGI WANGI, NSW

Update: The Wholesale supplier advises that the outage is still ongoing. Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage. However few services are came back online for the moment and once we get the update from supplier we will update here soon. Exet...
by Dushyanthan
Wed Jan 02, 2019 10:44 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Iluka, WA
Replies: 2
Views: 269

Re: Unplanned Fibre Network Outage - Iluka, WA

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.
by Dushyanthan
Wed Jan 02, 2019 10:14 pm
Forum: Archived threads
Topic: Unplanned ADSL & PSTN Network Outage - Casino, NSW
Replies: 18
Views: 1026

Re: Unplanned ADSL & PSTN Network Outage - Casino, NSW

Update

Outage is still ongoing.

Estimated Resolution : Supplier extended the Estimated time for the Resolution for tomorrow close of business which is 03/01/2019 COB

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Sun Dec 30, 2018 10:08 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - ESK, QLD
Replies: 18
Views: 1022

Re: Unplanned ADSL Network Outage - ESK, QLD

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.
by Dushyanthan
Sun Dec 30, 2018 7:15 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Pakenham, VIC
Replies: 1
Views: 264

Re: Unplanned Fibre Network Outage - Pakenham, VIC

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Sun Dec 30, 2018 3:58 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Arcadia (Officer), VIC
Replies: 1
Views: 298

Re: Unplanned Fibre Network Outage - Arcadia (Officer), VIC

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Sat Dec 29, 2018 10:36 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - ESK, QLD
Replies: 18
Views: 1022

Re: Unplanned ADSL Network Outage - ESK, QLD

Update:

The Wholesale supplier advises that the outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution at this stage.

Exetel apologizes for the inconvenience caused.