Search found 123 matches

by Dushyanthan
Sat Jan 19, 2019 10:36 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 21
Views: 1659

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update

Our Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 26/01/2019, 21:00 AEDT

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Sat Jan 19, 2019 10:33 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage -Multiple suburbs , WA
Replies: 18
Views: 1409

Re: Unplanned Fibre Network Outage -Multiple suburbs , WA

Update

Outage is still ongoing.

The supplier is currently implementing a fix for the impacted services.

The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Sat Jan 19, 2019 10:33 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC
Replies: 6
Views: 618

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Sat Jan 19, 2019 10:30 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Murarrie, QLD
Replies: 3
Views: 247

Re: Unplanned ADSL Network Outage - Murarrie, QLD

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Sat Jan 19, 2019 10:29 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Canning Vale, WA
Replies: 8
Views: 532

Re: Unplanned ADSL Network Outage - Canning Vale, WA

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:57 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 21
Views: 1659

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update

Our Wholesale Supplier advises the outage is still ongoing.

Estimated Time of Resolution : 26/01/2019, 21:00 AEDT

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:54 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage -Multiple suburbs , WA
Replies: 18
Views: 1409

Re: Unplanned Fibre Network Outage -Multiple suburbs , WA

Update

Outage is still ongoing.

The supplier is currently implementing a fix for the impacted services.

The Wholesale Supplier is unable to provide us with an Estimated Time of Restoration at this stage

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:52 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC
Replies: 6
Views: 618

Re: Planned Fibre Network Outage - Cranbourne and Surrounding Suburbs - VIC

Update:

Outage is still ongoing.

Estimated Resolution : 25/01/2019 20:00:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:47 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Canning Vale, WA
Replies: 8
Views: 532

Re: Unplanned ADSL Network Outage - Canning Vale, WA

Update:

Outage is still ongoing.

Our wholesale supplier is unable to provide us with an Estimated time of resolution

Exetel apologizes for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 18, 2019 10:43 pm
Forum: Archived threads
Topic: Unplanned ADSL Network Outage - Stafford, QLD
Replies: 1
Views: 233

Re: Unplanned ADSL Network Outage - Stafford, QLD

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/router and test the service.
by Dushyanthan
Sat Jan 12, 2019 9:51 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 21
Views: 1659

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Sat Jan 12, 2019 9:48 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW
Replies: 1
Views: 290

Re: Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.
by Dushyanthan
Sat Jan 12, 2019 3:27 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW
Replies: 1
Views: 290

Unplanned Fibre Network Outage - Coolah and surrounded suburbs, NSW

Event Notification Locations Affected: Coolah and surrounded suburbs, NSW Event Start Time: 2019-01-12 12:26:00 AEST Products Impacted : Fibre Additional Information : Most customers in the above mentioned area may experience connection issues Root cause : Still under the investigation. Estimated Re...
by Dushyanthan
Fri Jan 11, 2019 10:18 pm
Forum: Archived threads
Topic: Planned Fibre Network Outage - Tinonee & Wingham, NSW
Replies: 21
Views: 1659

Re: Planned Fibre Network Outage - Tinonee & Wingham, NSW

Update:

Outage is still ongoing.

Estimated Resolution : 26/01/2019, 21:00 AEDT

Exetel do apologize for any inconvenience this may have caused.
by Dushyanthan
Fri Jan 11, 2019 10:15 pm
Forum: Archived threads
Topic: Unplanned Fibre Network Outage - Multiple suburbs, QLD
Replies: 3
Views: 556

Re: Unplanned Fibre Network Outage - Multiple suburbs, QLD

Update

Our supplier advises that the outage has been successfully restored.

Apologies for any inconvenience caused.

Kindly power cycle your modem/ router and test the service.