Exetel customer help forum

hi there, i noticed the speed was getting slow and slower this morning from 7am, and at around 8:20am i lost my PPP link light, further investigation to my router config logs, shows that the 'authentication failed' i have power cycled, isolated and have waited 15mins before reconnecting. (and yes we...

Thanks bandario and SimParadox. For the time being, I will wait for a while before considering legal options :) This thread has been current in the forum for a few days now. I would thought Exetel staffs is aware of this thread. It would be nice to have some feedback from Exetel on this issue of po...

i gotta say, that i follow you on this one. first, the net (overall) is terrible the past few weeks and i recommended a customer to use exetel for soho. i am now wondering if this wasnt such a good idea, considering the speed/sync issues myself and alot of others are experiencing have gone unresolve...

yes it would be nice to get some answers or help on this ongoing issue. Current DSL line status is displayed as the below. Line Mode ADSL2+ Line State Show Time Line Power State L0 Line Up Time 00:00:07:56 Line Coding Trellis On Line Up Count 1 Statistics Downstream Upstream Line Rate 2678 Kbps 910 ...

hi rookie, no your not alone unfortuntely...

i have to add to this too.
i am in campbelltown , south sydney (minto exchange) and the speeds are getting worse every week. for a while now, i have reported this many times and nothing is done...

dont get me started on the crawl that is the off-peak period...

i agree, it sucks lately... and is getting more worse as every week goes by,

whats worse its 11:10 am here, and it still blows!

why do we all have to suffer at the hand of p2p etc.?

If this doesnt change, i will change... simple...

ps: MINTO (NSW) Exchange
ADSL2+

sorry but i must add to the conga-line of lag... every night, i mean every night after 12, its bogged down... it just seems that the 'reason/excuse' is P2P and downloaders. sorry, but i am not paying $$month to watch the congestion... cant exetel allow or segment badwidth for this, i mean to an exte...

i have now disabled the email notification from the server

carl

hi, it appears i cannot send email via smtp.nsw.exetel.com.au at present.

it was working earlier today. now any mail i send outbound to any domain returns an error:
sorry, cannot contact your smtp mail server etc....


is this related to the above issue?

thanks

Hi, can i suggest adding Horde module for using webmail? there is only squirrelmail and its been there since the start of webmail with exetel. maybe, have an initial login, then after authentication, your given the choice to then read/view email in either: SquirrelMail, or Horde etc. i suggest this ...

its come back to life, sort of. very slow. but its working at least.

Can someone from exetel please advise whether there is an issue or not? as i am struggling without the net being fully functional.

thanks

:

i am well under my limit as far as download quota's are concerned.
i have not selected the shaping option
thanks

no worries,
sorry about that. i was initially unsure where to post, be it, network, fault logging etc.

many thanks