Search found 72 matches

by mortshag
Sat Oct 17, 2020 11:55 pm
Forum: NBN and other Fibre Services
Topic: No NBN Bondi Beach since noon 16/10
Replies: 28
Views: 2492

Re: No NBN Bondi Beach since noon 16/10

Apparently the 186 Campbell Parade problem has been fixed but mine has not. At 2 pm on 19 October I have to take part in a large legal panel meeting with a major regulator. I am paid at counsel rates by the hour. I hope you can join the dots. If you can't I know several SC and QC who can.
by mortshag
Sat Oct 17, 2020 11:54 pm
Forum: NBN and other Fibre Services
Topic: No NBN Bondi Beach since noon 16/10
Replies: 28
Views: 2492

Re: No NBN Bondi Beach since noon 16/10

Apparently the 186 Campbell Parade problem has been fixed but mine has not. At 2 pm on 19 October I have to take part in a large legal panel meeting with a major regulator. I am paid at counsel rates by the hour. I hope you can join the dots.
by mortshag
Sat Oct 17, 2020 3:18 pm
Forum: NBN and other Fibre Services
Topic: No NBN Bondi Beach since noon 16/10
Replies: 28
Views: 2492

Re: No NBN Bondi Beach since noon 16/10

PM sent (but looks like it is still in inbox...)
by mortshag
Sat Oct 17, 2020 8:10 am
Forum: NBN and other Fibre Services
Topic: No NBN Bondi Beach since noon 16/10
Replies: 28
Views: 2492

No NBN Bondi Beach since noon 16/10

This is already under investigation but I note that there is an unresolved outage at 186 Campbell Parade Bondi Beach and I'm wondering whether my issue is connected
by mortshag
Thu Oct 01, 2020 12:27 pm
Forum: NBN and other Fibre Services
Topic: No internet most of the day at Bondi Beach 25/9
Replies: 4
Views: 530

Re: No internet most of the day at Bondi Beach 25/9

Not working again. And my private message from 27/9/20 is still stuck in my outbox? This is pure incompetence. Why does this happen regularly to me?
by mortshag
Sat Sep 26, 2020 6:39 pm
Forum: NBN and other Fibre Services
Topic: No internet most of the day at Bondi Beach 25/9
Replies: 4
Views: 530

Re: No internet most of the day at Bondi Beach 25/9

Customers will note there is not even a reply to this post.
by mortshag
Fri Sep 25, 2020 5:28 pm
Forum: NBN and other Fibre Services
Topic: No internet most of the day at Bondi Beach 25/9
Replies: 4
Views: 530

No internet most of the day at Bondi Beach 25/9

Some lack of service on 24/9 but today, apart from a short period of 30 mins of access in the morning it has been out all day. New ZTE modem has clearly no fixed the problem. Internet light is red, others are green. As a member of IEEE I watched a webinar where one of the ISP providers explained how...
by mortshag
Tue Sep 01, 2020 4:53 pm
Forum: NBN and other Fibre Services
Topic: All lights green but no internet at Bondi Beach
Replies: 4
Views: 590

Re: All lights green but no internet at Bondi Beach

It worked this morning but the stopped around 2 pm. Details requested sent via webmail
by mortshag
Mon Aug 31, 2020 3:51 pm
Forum: NBN and other Fibre Services
Topic: All lights green but no internet at Bondi Beach
Replies: 4
Views: 590

All lights green but no internet at Bondi Beach

No internet since about 12 today. All lights green.
by mortshag
Fri Aug 28, 2020 8:30 am
Forum: Email issues
Topic: Cannot send email because of "blacklisting"
Replies: 6
Views: 944

Re: Cannot send email because of "blacklisting"

Fixed by change of IP.
by mortshag
Thu Aug 27, 2020 1:00 pm
Forum: Email issues
Topic: Cannot send email because of "blacklisting"
Replies: 6
Views: 944

Re: Cannot send email because of "blacklisting"

I just tried to PM you but the message is stuck in my outbox. This has been a persistent problem. I will send an email with screen dumps to the residential email address.
by mortshag
Thu Aug 27, 2020 12:46 pm
Forum: Email issues
Topic: Cannot send email because of "blacklisting"
Replies: 6
Views: 944

Cannot send email because of "blacklisting"

I cannot send emails and get this message: An error occurred while sending mail. The mail server responded: Your IP address 220.233.193.XX is locally blacklisted here. This is most likely due to spam being detected from your IP address. I did an IP address look up and found that there was one blackl...
by mortshag
Tue May 05, 2020 9:31 pm
Forum: Invoicing & billing
Topic: Overdue email for invoice that has actually been paid
Replies: 5
Views: 1153

Overdue email for invoice that has actually been paid

On 5 May 2020 I got an email purporting to be from Exetel alleging that an invoice was unpaid when in fact it was via credit card on 04 May 2020. The email says to ignore its content of the payment has been made within 48 hours. I have never received one of these emails before (so why now?) and my i...
by mortshag
Sun Apr 19, 2020 7:44 pm
Forum: NBN and other Fibre Services
Topic: No NBN Bondi Beach
Replies: 2
Views: 576

Re: No NBN Bondi Beach

It is working now after being out most of the day. As for PMs - I cannot get any PM to leave the outbox and I gave up a few years ago asking for someone to turn their penetrating mind to this preposterous problem for a forum service to have.
by mortshag
Sun Apr 19, 2020 2:15 pm
Forum: NBN and other Fibre Services
Topic: No NBN Bondi Beach
Replies: 2
Views: 576

No NBN Bondi Beach

Same old story. Sketchy on 18/4 , not working today 19/4. Amusingly Exetel invited me to beta test their new "my Exetel" webpage where I found out that my old plan was over and the new cheapest plan is more expensive (unlimited data but slower speed). Speed have never been an issue - I am only conce...