Search found 48 matches

by exeusersh
Fri May 30, 2008 9:16 am
Forum: Archived threads
Topic: Is shaping really this bad?
Replies: 5
Views: 1039

Is shaping really this bad?

I have been connected at good speed with ADSL2 via Exetel for over a year now. I am very happy with the service. I have selected the shaped (64 kbps) option for onpeak and offpeak. Offpeak shaping correctly kicked in yesterday. Right now I am seeing serious packet loss and speed issues. Is this an a...
by exeusersh
Mon May 26, 2008 12:41 pm
Forum: Email issues
Topic: Email lost and connection Timeouts
Replies: 21
Views: 6538

Re: Email lost and connection Timeouts

This issue is being delt with at the moment and is the result of at least 20 exetel customers spamming through the server. Thanks for the reply, Andrew. It would be interesting if the spammers were prosecuted with a very public show trial. Sending spam to Aussie addresses is illegal in Australia. S...
by exeusersh
Mon May 26, 2008 10:41 am
Forum: Email issues
Topic: Email lost and connection Timeouts
Replies: 21
Views: 6538

Re: Email lost and connection Timeouts

I have power cycled my ADSL2 modem and started a fresh connection to the net.

The email problem persists. SMTP server times out.

I am successfully sending email via another SMTP server, so the problem looks to be at Exetel's end.

Can an admin look into this please?
by exeusersh
Mon May 26, 2008 10:13 am
Forum: Email issues
Topic: Email lost and connection Timeouts
Replies: 21
Views: 6538

Re: Email lost and connection Timeouts

smtp.nsw.exemail.com.au has been acting up all morning for me. Two different symptoms:

(*) connection refused

(*) too many connections - try again later

The first error takes a long time to come up, after a timeout occurs.
The second error, when it does happen, is immediate.
by exeusersh
Sat Jan 26, 2008 4:00 pm
Forum: Archived threads
Topic: Low connection speed after line fault fixed
Replies: 2
Views: 831

Re: Low connection speed after line fault fixed

You need to log a fault.
Done. Thanks :)
by exeusersh
Sat Jan 26, 2008 12:13 pm
Forum: Archived threads
Topic: Low connection speed after line fault fixed
Replies: 2
Views: 831

Low connection speed after line fault fixed

The other day my voice line stopped working. The support team provided a great response and had the voice line fixed on the same day.

Since then, I no longer connection at the 8100 kbps I usually get.

The ADSL2 now connects at about 2100 kbps.

Can I please have this looked into.

thanks
by exeusersh
Tue Nov 13, 2007 8:42 pm
Forum: Archived threads
Topic: idle modem idle no more
Replies: 10
Views: 2199

David_h wrote:I made some more changes and you should now be back online
Back online. Thanks Dave.

What changes did you make?
I'd like to learn from this (as I've learnt heaps about taming and living with ADSL2).

cheers
rick
by exeusersh
Tue Nov 13, 2007 6:03 pm
Forum: Archived threads
Topic: idle modem idle no more
Replies: 10
Views: 2199

I writing this from my neighbour's computer :( My ADSL2 link has been offline completely since 2:30 pm. Have you configured any of the connected computers to static IP's in the modem? All of my home LAN uses static IPs. It's possible the arp packets are trying to find devices it thinks are supposed ...
by exeusersh
Tue Nov 13, 2007 3:51 pm
Forum: Archived threads
Topic: tcp connections stall - could it be my modem?
Replies: 6
Views: 1755

David_h wrote:pm me the service number and a link to this thread and I'll look into this for you.
I have PM'd you.

Also, more information about my "busy modem" has been posted here:

http://forum.exetel.com.au/viewtopic.ph ... 532#187532
by exeusersh
Tue Nov 13, 2007 3:50 pm
Forum: Archived threads
Topic: idle modem idle no more
Replies: 10
Views: 2199

modem still not idle

I have looked further into this busy modem. All machines have been turned off. None expect traffic. Modem has been factory reset and re-configured. Fire up modem, establish a good ADSL2 connection at 8 Mpbs. The modem immediately starts TX-ing and RX-ing ... what, I dunno. But the ADSL and two LAN L...
by exeusersh
Tue Nov 13, 2007 12:29 pm
Forum: Archived threads
Topic: tcp connections stall - could it be my modem?
Replies: 6
Views: 1755

please escalate this issue

I have now done a factory reset on my Netcomm NB4p5 modem. The symptoms persist. Please ignore above discussions regarding bad checksums and tcp dumps. That was a blind alley. I am experiencing major network stalling and packet drops. When TCP/IP connections work, they scream along. But often, conne...
by exeusersh
Tue Nov 13, 2007 11:21 am
Forum: Archived threads
Topic: idle modem idle no more
Replies: 10
Views: 2199

No arp requests would be coming through from us to try and connect to a private IP, rather this is non-typical modem behavior also. Thanks for the quick reply. Yes, this has me a bit confused. It looks like the modem is unsure of what's happened to the machine at .24 and so is querying the network ...
by exeusersh
Tue Nov 13, 2007 10:00 am
Forum: Archived threads
Topic: idle modem idle no more
Replies: 10
Views: 2199

idle modem idle no more

Over the past few days I have noticed that when there *should be* no activity on my LAN, the ADSL2 and LAN port lights are flashing on the my NetCOMM NB5p4 modem. A tcpdump reveals the following, after power cycling the modem and having no machines requesting any network activity. Every second or so...
by exeusersh
Mon Nov 12, 2007 7:08 pm
Forum: Archived threads
Topic: tcp connections stall - could it be my modem?
Replies: 6
Views: 1755

curiouser and curiouser

The latest symptoms of this modem or connection problem are very apparent when I try to send an email with a 350 KB attachement. First try: message send progress bar stalls at 40% Second try: it stalls at 85% Third try: it stalls at 33% Fourth try: it stalls at 98% (!) The email is being sent to the...
by exeusersh
Mon Nov 12, 2007 4:55 pm
Forum: Archived threads
Topic: tcp connections stall - could it be my modem?
Replies: 6
Views: 1755

tcp connections stall - could it be my modem?

Suddenly today around noon, my ADSL2 connection started acting up. I am using a Netcomm NB5plus4, connecting to Redfern at about 8000 Mbps. Web connections stall. The OZ speedtest falters and hangs 1/2 way through a 9 MB download. scp/ssh sometimes connects to a remote host, sometimes not. I've done...