Exetel customer help forum

'Fosfet' I understand you have had 'one way audio problems' in the past and that 'Exetel Voice' solved them, obviously with some system configuration changes. Maybe its not your hardware/software/setup that is the problem???? I presume by your screen shot you have SIP ALG under the NAT tab disabled....

Outbush; With the web server settings, there is not an option for a range of port forwards, they have to be individually selected. So forwarding such a large number is impractical. In any case, my (possibly wrong) understanding is that once the ata has access via 5060, it can then assign any others...

After more than several years of near excellent voip service, in the last couple of weeks, a problem has developed with annoying regularity. For incoming calls, audio goes out, but there is nothing coming in. (I cannot hear the caller). The ATA as an early linksys pap2. ............. tim A couple o...

Beware, you can port your Fax number over to exetel voip: From Order services: Exetel is able to port fax services: To do this, please email residentialsales@exetel.com.au with the fax number to port and we will arrange. BUT if you want to move on in the future youv'e lost it: From Manage services F...

I have a filter/splitter from the modem to the phone socket, and I don’t have my landline connected in any way. Any Ideas?. As per my previous post, Firstly, there should not be a filter between the modem and the phone socket on the wall. Connect an Unfiltered line to your ADSL socket/port, Connect...

lidoo364 wrote:I have been with Exetel for many years without a problem (on the Vodafone network), however when i was forced to change recently to (Optus) I have found the reception to be very very poor .........

Just goes to show you, you should ditch the Opt***e and go back to your Vodaf

Hi, I noticed that there is a VoIP calling - 0280****** - 2 calls - $20.55 in my account. I want to say this call did not get through. That day I used my telephone to call a mobile(No. is 0411453665), but no body answered, so I just left the telephone on the table without hunging up. Well its obvio...

Hi All, Having trouble with the call quality of my SPA 3102. When people call us on our VOIP number they can hear us but there voice on my side is very crackly and soft. But when i make phone call the quality on both sides is fine. seems a little strange to me. Any ideas? In your Billion router, po...

Hey Guys, I seem to be running into the same problem as the OP. I have a filter/splitter from the modem to the phone socket, and I don’t have my landline connected in any way. Any Ideas? Thanks guys.. Firstly, there should not be a filter between the modem and the phone socket on the wall. If you h...

made some changes in the last hour. went out an purchased another modem so as to remove this step from trouble shooting. swapped out my billion 7402VGP with a billion 7700N. did a speed test;.................... Its obvious that you have been put on a lower speed profile as your downstream SNR has ...

Can anyone explain why the TCV20-200 plan is not available to existing customers? I have looked in the member facilities page and the TCV20-200 plan is not there, ..... It was available to existing customers prior to March 1, 2011 Just keep checking in your members facilities pages for it. These pa...

.......... what is this going to solve by leaving it unpluged You wont have those 'expensive' phone calls and as above you can test out your voip. You sure summed up very well about the 'NB9WMAXXn' in your opening post. Ok so who knows the right setup for this piece of rubbish... Some further quest...

This part of your dial plan is no good. |0011x| You should have a Timeout on overseas calls Also it only allows ONE number after 0011 It should be |0011x.T| ........... Page 16 of the Billion_VoIP_DialPlans_Ver_1_1.pdf indicates that the single 'x' will allow for up to 16 digits,...... I think you ...

Dial plan: voip endpoint 1 set digitmap '(<:07>[345]xxxxxxx<:@pstn>|0[238]xxxxxxxx<:@pstn>|1[38]xxxxxxxx|04xxxxxxxx|13xxxx|0011x|000) +<:07>[345]xxxxxxx<:@pstn> +0[238]xxxxxxxx<:@pstn> +1[38]xxxxxxxx +04xxxxxxxx +13xxxx +0011x +000' ............Cheers This part of your dial plan is no good. |0011x|...

Check out from page 123 for dial plan setups: http://au.billion.com/product/usermanuals/BiPAC7404Vseries_user-manual.pdf thanks, had already looked there, its not very helpful I would have to disagree on that . It provides an in depth discussion of how to setup Dial Plans. First setup your VSP deta...