Exetel customer help forum

Corey, My understanding is that speedtest.net should be avoided as a reliable source of speed. I've just done a speed test here using speedtest.net after a router upgrade, and I can confirm that it is about as useful for testing speed as a thermometer is for measuring out a teaspoon of butter. The ...

Hi Axle, I have the same unit, my settings are slightly different. I'm not sure if this will make a difference, but at least worth a try I guess. Register Expire Time (sec.): 1200 Prefer Codec: G.711a-Law @ 10ms I would do some research on those two settings as I dont think you are right. I use Pre...

There is one reason and one reason alone ... if you're like me, you'd prefer Gigabit Ethernet to standard 100 megabit. Very few routers have Gigabit yet and the ones that do are typically far more expensive. So I just go 8-port Gigabit Switch uplinked to the router :) I don't see much point in gett...

I would really love to see some consensus in the speed testing procedures recommended among Exetel staff. Speed test at Exetel - http://www.exetel.com.au/speed/meter.php. Why even host a speed meter if you don't promote its use? There is not much point in hosting this as it does not work. This is t...

soaper wrote:include me as another please

one person i need to call wont anser a number they are not familiar with

Maybe they dont value your call.
Maybe they dont want your business.

Spanner_Man wrote: Also as a side note you don't have to use netcomm either, there are other brands of modems out there.

I agree, pay a bit more money and get a decent modem/router. It will save you a lot of frustration.

eastley wrote:
.........however it did magically become all good.

Good to get working.
Some good fairy has been out there fixing it for you.
While your Billion has been working anyway.

App0lly0n wrote: The voicemail is activated.

Any other suggestions

Disable voicemail if it wont work and attach an answering machine to your phone.

Also i noticed that if someone rings it go for about 60sec then just hang up, there is no voicemail message. I tried to find this voicemail section in the exetel members section but to no avail. If you could paste a link it would be great. From the Exetel site: "Exetel VOIP Service Features The fol...

When my dad calls he says it always busy, and he yell at me to fix it and i dont care about that old bastard, so what is there to do im 100% certain at this point my stuff is fine. what the hell do i do? Well firstly give more detailed information about your problem and the equipment you use. (ATA'...

thanks for those tips. I had seen that pdf, but hadn't gone to the absolute last line (which is where there is a dialplan string). You will note that this Dial Plan string is only suitable for Linksys/Sipura ATA's (Code: (*xx.|000S0|121S0|151S0|181S0|[2-9]xxxxxxxS0|0[23478]xxxxxxxxS0|0011xxx.|1800x...

I'm experiencing problems sending emails that are 1mb or over. I use ms Outlook and can received these file ok, but if I try to forward them, problems. After I hit send, the recipients will receive the email 10x or more (clogging up their email boxes) and then I can't seem to delete the file to sto...

I could get around this if Netcomm would publish a detailed guide on how to set up the dialing rules in the new NB9W firmware, but i can't find any link to such a doco on their website...anyone out there got a doco on how to make the dialing rules work to append an "02" onto the outgoing "local cal...

okay, can I get response from exetel member please, I am a customer and have responded already. Disable your X-Lite. Try to re-configure your V300 In your manual as below carefully re-enter your settings from exetel e-mail as per pages 31&32 http://www.netcomm.com.au/UG/V300_UG.pdf You need to tell...

VoIP Admin wrote: Can you please provide us with the site you are referring to?

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