Search found 31 matches

by johnhennessy
Thu Jul 09, 2020 1:19 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

What is your email address James?
by johnhennessy
Wed Jul 08, 2020 7:15 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

Absolutely not! I have never been shown any gratitude for being one of the longest serving customers of Exetel. I have been responsible for signing up dozens of members over the last 16 years. Unfortunately loyalty means very little in business today. That is very sad, but it is just a part of norma...
by johnhennessy
Wed Jul 08, 2020 7:01 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

Absolutely not!
by johnhennessy
Wed Jul 08, 2020 2:29 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

That's great loyalty for being one of your first 1000 customers 16 years ago.
by johnhennessy
Wed Jul 08, 2020 2:02 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

Yes, back up now. Can I expect to get a refund of 1 day?
by johnhennessy
Wed Jul 08, 2020 9:37 am
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

22 hours now. This is very poor.
by johnhennessy
Tue Jul 07, 2020 8:55 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

Surely after 9 hours down there must be some more information for us! Not good.
by johnhennessy
Tue Jul 07, 2020 8:49 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

Minnamurra is still out as well!
by johnhennessy
Tue Jul 07, 2020 2:37 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

Thank you 👍
by johnhennessy
Tue Jul 07, 2020 2:29 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Re: Nowra outage

0200009265
by johnhennessy
Tue Jul 07, 2020 2:24 pm
Forum: NBN and other Fibre Services
Topic: Nowra outage
Replies: 24
Views: 2519

Nowra outage

Does anyone know if the Nowra outage is also affecting Minnamurra?
by johnhennessy
Fri Mar 04, 2016 2:35 pm
Forum: NBN and other Fibre Services
Topic: Slow - 100/40Mbps
Replies: 44
Views: 12982

Re: Slow - 100/40Mbps

No copy and paste spamming mate. Just a poor soul who has been a satisfied Exetel customer for over ten years until the last six months. I have been given the run around by exetel who have been extremely unhelpful and dismissive. You will now have no further sympathy from me, I just hope that you ar...
by johnhennessy
Fri Mar 04, 2016 7:45 am
Forum: NBN and other Fibre Services
Topic: Slow - 100/40Mbps
Replies: 44
Views: 12982

Re: Slow - 100/40Mbps

Good luck getting Exetel to admit that they have a problem. the best they could do for me was to suggest that I find a new ISP! I am still getting half the speed that I am paying for. They do not care.
by johnhennessy
Mon Feb 29, 2016 3:34 pm
Forum: NBN and other Fibre Services
Topic: Slow - 100/40Mbps
Replies: 44
Views: 12982

Re: Slow - 100/40Mbps

Welcome to the Exetel merry go round Matt.
by johnhennessy
Mon Nov 23, 2015 8:24 pm
Forum: NBN and other Fibre Services
Topic: NBN Fibre Slow Speeds of 10-16Mbps on 100Mbps Plan
Replies: 9
Views: 3959

Re: NBN Fibre Slow Speeds of 10-16Mbps on 100Mbps Plan

Welcome to Exetel! I'm paying for 100/40 and getting 35/35. Support told me if I am not happy then I should look for another ISP.
Good luck, and welcome to EXETEL!