Invoicing & billing

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Billing issue and response time from billing team

Last post by KavindaS « Tue Jan 15, 2019 1:14 pm
Replies: 1
by alithea » Tue Jan 15, 2019 1:09 am

1 Replies

31 Views

Last post by KavindaS
Tue Jan 15, 2019 1:14 pm
upgrading to unlimited

Last post by muzzatron « Thu Dec 20, 2018 3:38 pm
Replies: 2
by muzzatron » Thu Dec 20, 2018 8:55 am

2 Replies

82 Views

Last post by muzzatron
Thu Dec 20, 2018 3:38 pm
Changing plans

Last post by voltz « Fri Nov 16, 2018 7:20 pm
Replies: 2
by voltz » Fri Nov 16, 2018 6:53 am

2 Replies

180 Views

Last post by voltz
Fri Nov 16, 2018 7:20 pm
Exetel's incompetent billing

Last post by tocpcs « Sun Oct 14, 2018 8:36 am
Replies: 9
by nylon » Tue Oct 09, 2018 12:10 pm

9 Replies

664 Views

Last post by tocpcs
Sun Oct 14, 2018 8:36 am
First two month free, but billed?

Last post by MichaelL « Thu Sep 06, 2018 4:28 pm
Replies: 2
by MichaelL » Wed Sep 05, 2018 3:15 pm

2 Replies

263 Views

Last post by MichaelL
Thu Sep 06, 2018 4:28 pm
Billed for a month when I haven't moved in yet...

Last post by Golden Path « Thu Aug 30, 2018 9:28 pm
Replies: 5
by Golden Path » Thu Aug 09, 2018 8:13 pm

5 Replies

351 Views

Last post by Golden Path
Thu Aug 30, 2018 9:28 pm
Cancellation fees + charges for Exetel Mobile

Last post by IsuruB « Sat Jul 21, 2018 5:08 pm
Replies: 1
by Drewington » Sat Jul 21, 2018 9:01 am

1 Replies

215 Views

Last post by IsuruB
Sat Jul 21, 2018 5:08 pm
Loyalty bonus?

Last post by James « Thu May 10, 2018 1:55 pm
Replies: 1
by kiwigene » Thu May 10, 2018 1:34 pm

1 Replies

277 Views

Last post by James
Thu May 10, 2018 1:55 pm
Charged STD for same SZU

Last post by sankap « Tue Apr 17, 2018 8:55 am
Replies: 3
by triggs » Tue Apr 10, 2018 7:03 pm

3 Replies

355 Views

Last post by sankap
Tue Apr 17, 2018 8:55 am
Account unpaid?

Last post by gstark « Mon Apr 09, 2018 10:58 am
Replies: 3
by gstark » Fri Apr 06, 2018 8:27 pm

3 Replies

409 Views

Last post by gstark
Mon Apr 09, 2018 10:58 am
Silent number charge

Last post by KavindaS « Mon Mar 05, 2018 10:28 pm
Replies: 3
by phoney » Mon Mar 05, 2018 11:15 am

3 Replies

371 Views

Last post by KavindaS
Mon Mar 05, 2018 10:28 pm
Can I remove exechat plus from my O bundle plan

Last post by rehanj « Sun Jan 21, 2018 5:38 pm
Replies: 1
by kogi » Sun Jan 21, 2018 10:40 am

1 Replies

414 Views

Last post by rehanj
Sun Jan 21, 2018 5:38 pm
How do I cancel my service?

Last post by KavindaS « Mon Nov 13, 2017 4:04 pm
Replies: 3
by SR1 » Sun Nov 12, 2017 3:09 pm

3 Replies

1846 Views

Last post by KavindaS
Mon Nov 13, 2017 4:04 pm
Where can I pay extra for data in user facilities?

Last post by KavindaS « Fri Oct 27, 2017 11:04 pm
Replies: 1
by maggie » Fri Oct 27, 2017 8:36 pm

1 Replies

515 Views

Last post by KavindaS
Fri Oct 27, 2017 11:04 pm
incorrect item on my bill for period ending August 2017

Last post by sankap « Tue Aug 01, 2017 9:31 am
Replies: 4
by bundywow » Wed Jul 19, 2017 12:44 pm

4 Replies

1296 Views

Last post by sankap
Tue Aug 01, 2017 9:31 am
Pioneer switching from ADSL2 to NBN

Last post by DavidS « Fri Jul 14, 2017 3:14 pm
Replies: 3
by DavidS » Thu Jul 13, 2017 2:38 pm

3 Replies

1182 Views

Last post by DavidS
Fri Jul 14, 2017 3:14 pm
Unable to pay bill online now charged for 'dishonourded' pay

Last post by KavindaS « Wed Jul 05, 2017 1:51 pm
Replies: 3
by maggie » Thu Jun 29, 2017 3:07 pm

3 Replies

1300 Views

Last post by KavindaS
Wed Jul 05, 2017 1:51 pm
Switched to NBN, Still being billed for ADSL

Last post by sankap « Tue May 30, 2017 9:00 am
Replies: 7
by Snow Gun » Mon May 15, 2017 7:45 am

7 Replies

1910 Views

Last post by sankap
Tue May 30, 2017 9:00 am
Invoice Adjustments for ADSL2 to NBN Change

Last post by sankap « Mon May 29, 2017 6:32 pm
Replies: 5
by squeakytown » Fri May 26, 2017 4:26 pm

5 Replies

1305 Views

Last post by sankap
Mon May 29, 2017 6:32 pm
Incorrect call out fee of $220

Last post by KavindaS « Mon May 15, 2017 4:36 pm
Replies: 1
by minhcongtruong » Mon May 15, 2017 4:27 pm

1 Replies

1036 Views

Last post by KavindaS
Mon May 15, 2017 4:36 pm
Late bill now paid via direct debit, service still suspended

Last post by James « Sat May 13, 2017 6:28 pm
Replies: 3
by slave1 » Sat May 13, 2017 8:56 am

3 Replies

1126 Views

Last post by James
Sat May 13, 2017 6:28 pm
No-one is responding to my billing enquiry

Last post by nickdx « Fri May 12, 2017 6:15 pm
Replies: 2
by nickdx » Wed May 10, 2017 9:57 pm

2 Replies

1010 Views

Last post by nickdx
Fri May 12, 2017 6:15 pm
Billing with $10 discount mobile plan

Last post by sankap « Wed Mar 29, 2017 3:35 pm
Replies: 1
by ManUtdFans » Wed Mar 29, 2017 2:01 pm

1 Replies

917 Views

Last post by sankap
Wed Mar 29, 2017 3:35 pm
Mobile billing and porting

Last post by KavindaS « Fri Mar 10, 2017 2:00 pm
Replies: 1
by kiwigene » Fri Mar 10, 2017 10:44 am

1 Replies

960 Views

Last post by KavindaS
Fri Mar 10, 2017 2:00 pm
Migrating service

Last post by KavindaS « Thu Feb 23, 2017 10:41 pm
Replies: 1
by miroku » Thu Feb 23, 2017 10:30 pm

1 Replies

939 Views

Last post by KavindaS
Thu Feb 23, 2017 10:41 pm
No reply for billing enquiry

Last post by 86204DV « Sat Feb 04, 2017 9:42 pm
Replies: 5
by LindaB » Thu Jan 19, 2017 12:44 am

5 Replies

1451 Views

Last post by 86204DV
Sat Feb 04, 2017 9:42 pm
Billing invoice

Last post by lancey « Fri Jan 20, 2017 2:07 pm
Replies: 4
by lancey » Sat Jan 14, 2017 5:36 pm

4 Replies

1435 Views

Last post by lancey
Fri Jan 20, 2017 2:07 pm
Pro rated data

Last post by FatAido « Wed Dec 21, 2016 4:21 pm
Replies: 4
by FatAido » Mon Nov 28, 2016 1:38 pm

4 Replies

1455 Views

Last post by FatAido
Wed Dec 21, 2016 4:21 pm
Billing when switching isps

Last post by KavindaS « Tue Sep 27, 2016 8:25 pm
Replies: 4
by manwe » Tue Sep 20, 2016 11:05 am

4 Replies

1555 Views

Last post by KavindaS
Tue Sep 27, 2016 8:25 pm
Cancelling My ADSL service

Last post by KavindaS « Tue Sep 27, 2016 4:03 pm
Replies: 1
by manwe » Tue Sep 27, 2016 10:12 am

1 Replies

1404 Views

Last post by KavindaS
Tue Sep 27, 2016 4:03 pm
How to cancel service?

Last post by harrychu225 « Tue Sep 20, 2016 1:07 pm

by harrychu225 » Tue Sep 20, 2016 1:07 pm

0 Replies

1344 Views

Last post by harrychu225
Tue Sep 20, 2016 1:07 pm
How to cancel service?

Last post by devindag « Sat Aug 13, 2016 10:38 am
Replies: 5
by tommcm1200 » Wed May 04, 2016 8:15 pm

5 Replies

2218 Views

Last post by devindag
Sat Aug 13, 2016 10:38 am
Plan change not taking effect?

Last post by Chriski « Fri Jul 15, 2016 11:40 am
Replies: 2
by Chriski » Fri Jul 15, 2016 8:06 am

2 Replies

1251 Views

Last post by Chriski
Fri Jul 15, 2016 11:40 am
Disconnecting adsl keeping mobiles/voip

Last post by Shukri « Sun Jul 10, 2016 2:39 pm
Replies: 2
by aleclangford » Sun Jul 10, 2016 1:58 pm

2 Replies

1277 Views

Last post by Shukri
Sun Jul 10, 2016 2:39 pm
Transfer from ADSL2 to FTTN plans

Last post by devindag « Sat Jun 25, 2016 2:51 pm
Replies: 1
by gong_guy » Sat Jun 25, 2016 12:57 pm

1 Replies

1202 Views

Last post by devindag
Sat Jun 25, 2016 2:51 pm
Billing Issue

Last post by Thushari « Mon May 30, 2016 3:36 pm
Replies: 3
by JaGuR » Sat May 28, 2016 4:59 pm

3 Replies

1489 Views

Last post by Thushari
Mon May 30, 2016 3:36 pm
Thinking about switching plans

Last post by KavindaS « Tue Feb 16, 2016 11:05 pm
Replies: 5
by Jasmin Sehic » Sun Feb 14, 2016 8:56 pm

5 Replies

2241 Views

Last post by KavindaS
Tue Feb 16, 2016 11:05 pm
just a question...

Last post by AzwanM « Tue Oct 06, 2015 6:17 pm
Replies: 3
by GG3340 » Tue Oct 06, 2015 12:28 pm

3 Replies

2160 Views

Last post by AzwanM
Tue Oct 06, 2015 6:17 pm
500GB plan - shaping or surcharge for over usage

Last post by ManUtdFans « Tue Sep 08, 2015 11:03 am
Replies: 3
by ManUtdFans » Tue Sep 08, 2015 9:55 am

3 Replies

2174 Views

Last post by ManUtdFans
Tue Sep 08, 2015 11:03 am
The Dreaded Letter To Cease Supplying Service...

Last post by thomashouseman « Sat Aug 22, 2015 6:59 pm
Replies: 9
by Thy_Zombie! » Thu Aug 13, 2015 9:29 pm

9 Replies

3224 Views

Last post by thomashouseman
Sat Aug 22, 2015 6:59 pm
Exetel forcing me to change plan?

Last post by Franpa « Fri Aug 14, 2015 12:28 am
Replies: 12
by Franpa » Sat Jul 25, 2015 2:59 am

12 Replies

3780 Views

Last post by Franpa
Fri Aug 14, 2015 12:28 am
How Much $$$ To Change ADSL Plan

Last post by machine « Tue Jul 28, 2015 10:55 am
Replies: 4
by machine » Mon Jul 27, 2015 11:29 pm

4 Replies

2330 Views

Last post by machine
Tue Jul 28, 2015 10:55 am
Which date to use for notice to terminate service

Last post by angelos « Tue Jul 28, 2015 8:52 am
Replies: 1
by LindaB » Tue Jul 28, 2015 7:53 am

1 Replies

1966 Views

Last post by angelos
Tue Jul 28, 2015 8:52 am
From $70 to $108 per month?? why stay??

Last post by remosha « Wed Jun 24, 2015 1:53 pm
Replies: 3
by snibs » Thu Jun 18, 2015 11:12 am

3 Replies

2476 Views

Last post by remosha
Wed Jun 24, 2015 1:53 pm
Back to Telstra I go or Elsewhere

Last post by angelos « Fri Jun 19, 2015 8:42 am
Replies: 1
by ecjohnston13 » Thu Jun 18, 2015 9:50 pm

1 Replies

2240 Views

Last post by angelos
Fri Jun 19, 2015 8:42 am
Incorrect call out fee even though technician cut wires?

Last post by angelos « Mon Jun 15, 2015 10:42 am
Replies: 9
by rlsaj » Thu Jun 11, 2015 6:47 pm

9 Replies

3749 Views

Last post by angelos
Mon Jun 15, 2015 10:42 am
Cancel service

Last post by angelos « Mon Jun 15, 2015 9:16 am
Replies: 6
by The Rock » Wed Apr 15, 2015 1:54 pm

6 Replies

3324 Views

Last post by angelos
Mon Jun 15, 2015 9:16 am
Termination of service

Last post by Chris T « Sat Jun 13, 2015 10:02 pm
Replies: 16
by lordvader » Wed Jun 10, 2015 5:42 pm
1

2
16 Replies

5965 Views

Last post by Chris T
Sat Jun 13, 2015 10:02 pm
"Account suspended"

Last post by Tafkam « Sat Jun 13, 2015 11:18 am
Replies: 5
by Tafkam » Tue Jun 09, 2015 7:41 pm

5 Replies

2486 Views

Last post by Tafkam
Sat Jun 13, 2015 11:18 am
Years of Service Discount

Last post by lordvader « Wed Jun 10, 2015 6:11 pm
Replies: 26
by squeakytown » Fri Oct 07, 2011 12:51 pm
1

2
26 Replies

14554 Views

Last post by lordvader
Wed Jun 10, 2015 6:11 pm

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