Invoicing & billing

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No Response From Billing Team

Last post by KavindaS « Tue May 14, 2019 7:06 pm
Replies: 5
by carbuncle5000 » Wed May 08, 2019 4:46 pm

5 Replies

127 Views

Last post by KavindaS
Tue May 14, 2019 7:06 pm
Changing Plans Query

Last post by leithant « Wed May 08, 2019 8:41 pm
Replies: 2
by leithant » Wed May 08, 2019 6:05 pm

2 Replies

58 Views

Last post by leithant
Wed May 08, 2019 8:41 pm
Overcharged - No Reply From Billing Team

Last post by chiv000 « Sun Apr 28, 2019 8:13 pm
Replies: 4
by chiv000 » Fri Apr 26, 2019 12:45 pm

4 Replies

129 Views

Last post by chiv000
Sun Apr 28, 2019 8:13 pm
Waiting for VOIP cutover since DECEMBER and being double billed!!!

Last post by neutroncore « Wed Apr 17, 2019 4:52 pm
Replies: 2
by neutroncore » Sat Apr 06, 2019 11:55 am

2 Replies

117 Views

Last post by neutroncore
Wed Apr 17, 2019 4:52 pm
Paying for no internet

Last post by HimaJ « Tue Apr 09, 2019 10:29 pm
Replies: 7
by mickbennett » Sat Apr 06, 2019 7:57 am

7 Replies

184 Views

Last post by HimaJ
Tue Apr 09, 2019 10:29 pm
have you charged me $223.36 THIS month

Last post by crabby « Fri Mar 29, 2019 7:55 pm
Replies: 5
by crabby » Sun Mar 24, 2019 1:18 pm

5 Replies

165 Views

Last post by crabby
Fri Mar 29, 2019 7:55 pm
Billing issue and response time from billing team

Last post by KavindaS « Tue Jan 15, 2019 1:14 pm
Replies: 1
by alithea » Tue Jan 15, 2019 1:09 am

1 Replies

277 Views

Last post by KavindaS
Tue Jan 15, 2019 1:14 pm
upgrading to unlimited

Last post by muzzatron « Thu Dec 20, 2018 3:38 pm
Replies: 2
by muzzatron » Thu Dec 20, 2018 8:55 am

2 Replies

244 Views

Last post by muzzatron
Thu Dec 20, 2018 3:38 pm
Changing plans

Last post by voltz « Fri Nov 16, 2018 7:20 pm
Replies: 2
by voltz » Fri Nov 16, 2018 6:53 am

2 Replies

324 Views

Last post by voltz
Fri Nov 16, 2018 7:20 pm
Exetel's incompetent billing

Last post by tocpcs « Sun Oct 14, 2018 8:36 am
Replies: 9
by nylon » Tue Oct 09, 2018 12:10 pm

9 Replies

950 Views

Last post by tocpcs
Sun Oct 14, 2018 8:36 am
First two month free, but billed?

Last post by MichaelL « Thu Sep 06, 2018 4:28 pm
Replies: 2
by MichaelL » Wed Sep 05, 2018 3:15 pm

2 Replies

435 Views

Last post by MichaelL
Thu Sep 06, 2018 4:28 pm
Billed for a month when I haven't moved in yet...

Last post by Golden Path « Thu Aug 30, 2018 9:28 pm
Replies: 5
by Golden Path » Thu Aug 09, 2018 8:13 pm

5 Replies

532 Views

Last post by Golden Path
Thu Aug 30, 2018 9:28 pm
Cancellation fees + charges for Exetel Mobile

Last post by IsuruB « Sat Jul 21, 2018 5:08 pm
Replies: 1
by Drewington » Sat Jul 21, 2018 9:01 am

1 Replies

325 Views

Last post by IsuruB
Sat Jul 21, 2018 5:08 pm
Loyalty bonus?

Last post by James « Thu May 10, 2018 1:55 pm
Replies: 1
by kiwigene » Thu May 10, 2018 1:34 pm

1 Replies

408 Views

Last post by James
Thu May 10, 2018 1:55 pm
Charged STD for same SZU

Last post by sankap « Tue Apr 17, 2018 8:55 am
Replies: 3
by triggs » Tue Apr 10, 2018 7:03 pm

3 Replies

489 Views

Last post by sankap
Tue Apr 17, 2018 8:55 am
Account unpaid?

Last post by gstark « Mon Apr 09, 2018 10:58 am
Replies: 3
by gstark » Fri Apr 06, 2018 8:27 pm

3 Replies

539 Views

Last post by gstark
Mon Apr 09, 2018 10:58 am
Silent number charge

Last post by KavindaS « Mon Mar 05, 2018 10:28 pm
Replies: 3
by phoney » Mon Mar 05, 2018 11:15 am

3 Replies

524 Views

Last post by KavindaS
Mon Mar 05, 2018 10:28 pm
Can I remove exechat plus from my O bundle plan

Last post by rehanj « Sun Jan 21, 2018 5:38 pm
Replies: 1
by kogi » Sun Jan 21, 2018 10:40 am

1 Replies

527 Views

Last post by rehanj
Sun Jan 21, 2018 5:38 pm
How do I cancel my service?

Last post by KavindaS « Mon Nov 13, 2017 4:04 pm
Replies: 3
by SR1 » Sun Nov 12, 2017 3:09 pm

3 Replies

2861 Views

Last post by KavindaS
Mon Nov 13, 2017 4:04 pm
Where can I pay extra for data in user facilities?

Last post by KavindaS « Fri Oct 27, 2017 11:04 pm
Replies: 1
by maggie » Fri Oct 27, 2017 8:36 pm

1 Replies

617 Views

Last post by KavindaS
Fri Oct 27, 2017 11:04 pm
incorrect item on my bill for period ending August 2017

Last post by sankap « Tue Aug 01, 2017 9:31 am
Replies: 4
by bundywow » Wed Jul 19, 2017 12:44 pm

4 Replies

1441 Views

Last post by sankap
Tue Aug 01, 2017 9:31 am
Pioneer switching from ADSL2 to NBN

Last post by DavidS « Fri Jul 14, 2017 3:14 pm
Replies: 3
by DavidS » Thu Jul 13, 2017 2:38 pm

3 Replies

1337 Views

Last post by DavidS
Fri Jul 14, 2017 3:14 pm
Unable to pay bill online now charged for 'dishonourded' pay

Last post by KavindaS « Wed Jul 05, 2017 1:51 pm
Replies: 3
by maggie » Thu Jun 29, 2017 3:07 pm

3 Replies

1463 Views

Last post by KavindaS
Wed Jul 05, 2017 1:51 pm
Switched to NBN, Still being billed for ADSL

Last post by sankap « Tue May 30, 2017 9:00 am
Replies: 7
by Snow Gun » Mon May 15, 2017 7:45 am

7 Replies

2130 Views

Last post by sankap
Tue May 30, 2017 9:00 am
Invoice Adjustments for ADSL2 to NBN Change

Last post by sankap « Mon May 29, 2017 6:32 pm
Replies: 5
by squeakytown » Fri May 26, 2017 4:26 pm

5 Replies

1485 Views

Last post by sankap
Mon May 29, 2017 6:32 pm
Incorrect call out fee of $220

Last post by KavindaS « Mon May 15, 2017 4:36 pm
Replies: 1
by minhcongtruong » Mon May 15, 2017 4:27 pm

1 Replies

1147 Views

Last post by KavindaS
Mon May 15, 2017 4:36 pm
Late bill now paid via direct debit, service still suspended

Last post by James « Sat May 13, 2017 6:28 pm
Replies: 3
by slave1 » Sat May 13, 2017 8:56 am

3 Replies

1309 Views

Last post by James
Sat May 13, 2017 6:28 pm
No-one is responding to my billing enquiry

Last post by nickdx « Fri May 12, 2017 6:15 pm
Replies: 2
by nickdx » Wed May 10, 2017 9:57 pm

2 Replies

1128 Views

Last post by nickdx
Fri May 12, 2017 6:15 pm
Billing with $10 discount mobile plan

Last post by sankap « Wed Mar 29, 2017 3:35 pm
Replies: 1
by ManUtdFans » Wed Mar 29, 2017 2:01 pm

1 Replies

1018 Views

Last post by sankap
Wed Mar 29, 2017 3:35 pm
Mobile billing and porting

Last post by KavindaS « Fri Mar 10, 2017 2:00 pm
Replies: 1
by kiwigene » Fri Mar 10, 2017 10:44 am

1 Replies

1084 Views

Last post by KavindaS
Fri Mar 10, 2017 2:00 pm
Migrating service

Last post by KavindaS « Thu Feb 23, 2017 10:41 pm
Replies: 1
by miroku » Thu Feb 23, 2017 10:30 pm

1 Replies

1056 Views

Last post by KavindaS
Thu Feb 23, 2017 10:41 pm
No reply for billing enquiry

Last post by 86204DV « Sat Feb 04, 2017 9:42 pm
Replies: 5
by LindaB » Thu Jan 19, 2017 12:44 am

5 Replies

1625 Views

Last post by 86204DV
Sat Feb 04, 2017 9:42 pm
Billing invoice

Last post by lancey « Fri Jan 20, 2017 2:07 pm
Replies: 4
by lancey » Sat Jan 14, 2017 5:36 pm

4 Replies

1620 Views

Last post by lancey
Fri Jan 20, 2017 2:07 pm
Pro rated data

Last post by FatAido « Wed Dec 21, 2016 4:21 pm
Replies: 4
by FatAido » Mon Nov 28, 2016 1:38 pm

4 Replies

1626 Views

Last post by FatAido
Wed Dec 21, 2016 4:21 pm
Billing when switching isps

Last post by KavindaS « Tue Sep 27, 2016 8:25 pm
Replies: 4
by manwe » Tue Sep 20, 2016 11:05 am

4 Replies

1719 Views

Last post by KavindaS
Tue Sep 27, 2016 8:25 pm
Cancelling My ADSL service

Last post by KavindaS « Tue Sep 27, 2016 4:03 pm
Replies: 1
by manwe » Tue Sep 27, 2016 10:12 am

1 Replies

1519 Views

Last post by KavindaS
Tue Sep 27, 2016 4:03 pm
How to cancel service?

Last post by harrychu225 « Tue Sep 20, 2016 1:07 pm

by harrychu225 » Tue Sep 20, 2016 1:07 pm

0 Replies

1462 Views

Last post by harrychu225
Tue Sep 20, 2016 1:07 pm
How to cancel service?

Last post by devindag « Sat Aug 13, 2016 10:38 am
Replies: 5
by tommcm1200 » Wed May 04, 2016 8:15 pm

5 Replies

2412 Views

Last post by devindag
Sat Aug 13, 2016 10:38 am
Plan change not taking effect?

Last post by Chriski « Fri Jul 15, 2016 11:40 am
Replies: 2
by Chriski » Fri Jul 15, 2016 8:06 am

2 Replies

1381 Views

Last post by Chriski
Fri Jul 15, 2016 11:40 am
Disconnecting adsl keeping mobiles/voip

Last post by Shukri « Sun Jul 10, 2016 2:39 pm
Replies: 2
by aleclangford » Sun Jul 10, 2016 1:58 pm

2 Replies

1391 Views

Last post by Shukri
Sun Jul 10, 2016 2:39 pm
Transfer from ADSL2 to FTTN plans

Last post by devindag « Sat Jun 25, 2016 2:51 pm
Replies: 1
by gong_guy » Sat Jun 25, 2016 12:57 pm

1 Replies

1303 Views

Last post by devindag
Sat Jun 25, 2016 2:51 pm
Billing Issue

Last post by Thushari « Mon May 30, 2016 3:36 pm
Replies: 3
by JaGuR » Sat May 28, 2016 4:59 pm

3 Replies

1635 Views

Last post by Thushari
Mon May 30, 2016 3:36 pm
Thinking about switching plans

Last post by KavindaS « Tue Feb 16, 2016 11:05 pm
Replies: 5
by Jasmin Sehic » Sun Feb 14, 2016 8:56 pm

5 Replies

2416 Views

Last post by KavindaS
Tue Feb 16, 2016 11:05 pm
just a question...

Last post by AzwanM « Tue Oct 06, 2015 6:17 pm
Replies: 3
by GG3340 » Tue Oct 06, 2015 12:28 pm

3 Replies

2305 Views

Last post by AzwanM
Tue Oct 06, 2015 6:17 pm
500GB plan - shaping or surcharge for over usage

Last post by ManUtdFans « Tue Sep 08, 2015 11:03 am
Replies: 3
by ManUtdFans » Tue Sep 08, 2015 9:55 am

3 Replies

2297 Views

Last post by ManUtdFans
Tue Sep 08, 2015 11:03 am
The Dreaded Letter To Cease Supplying Service...

Last post by thomashouseman « Sat Aug 22, 2015 6:59 pm
Replies: 9
by Thy_Zombie! » Thu Aug 13, 2015 9:29 pm

9 Replies

3465 Views

Last post by thomashouseman
Sat Aug 22, 2015 6:59 pm
Exetel forcing me to change plan?

Last post by Franpa « Fri Aug 14, 2015 12:28 am
Replies: 12
by Franpa » Sat Jul 25, 2015 2:59 am

12 Replies

4059 Views

Last post by Franpa
Fri Aug 14, 2015 12:28 am
How Much $$$ To Change ADSL Plan

Last post by machine « Tue Jul 28, 2015 10:55 am
Replies: 4
by machine » Mon Jul 27, 2015 11:29 pm

4 Replies

2502 Views

Last post by machine
Tue Jul 28, 2015 10:55 am
Which date to use for notice to terminate service

Last post by angelos « Tue Jul 28, 2015 8:52 am
Replies: 1
by LindaB » Tue Jul 28, 2015 7:53 am

1 Replies

2089 Views

Last post by angelos
Tue Jul 28, 2015 8:52 am
From $70 to $108 per month?? why stay??

Last post by remosha « Wed Jun 24, 2015 1:53 pm
Replies: 3
by snibs » Thu Jun 18, 2015 11:12 am

3 Replies

2623 Views

Last post by remosha
Wed Jun 24, 2015 1:53 pm

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