Customer reviews

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102 topics

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Disappointed

Last post by James « Mon Apr 06, 2020 11:40 am
Replies: 3
by Ozboomer » Fri Apr 03, 2020 12:28 pm

3 Replies

43 Views

Last post by James
Mon Apr 06, 2020 11:40 am
Internet outage

Last post by KavindaS « Tue Mar 24, 2020 11:26 pm
Replies: 11
by Karen&Mark$$ » Sun Mar 22, 2020 8:05 pm

11 Replies

97 Views

Last post by KavindaS
Tue Mar 24, 2020 11:26 pm
Tech Support not answering

Last post by KavindaS « Mon Mar 23, 2020 2:06 pm
Replies: 3
by BigGriff » Sun Mar 22, 2020 6:43 pm

3 Replies

49 Views

Last post by KavindaS
Mon Mar 23, 2020 2:06 pm
Thank you for your dedication to provide a good service.

Last post by James « Fri Mar 20, 2020 5:12 pm
Replies: 1
by LindaB » Fri Mar 20, 2020 5:09 pm

1 Replies

37 Views

Last post by James
Fri Mar 20, 2020 5:12 pm
Poor service & numerous outages

Last post by KavindaS « Tue Feb 25, 2020 11:38 pm
Replies: 7
by Dgd » Thu Feb 13, 2020 10:38 am

7 Replies

252 Views

Last post by KavindaS
Tue Feb 25, 2020 11:38 pm
Caboolture Ningi Outage

Last post by KavindaS « Thu Dec 26, 2019 3:13 am
Replies: 1
by towyred » Thu Dec 19, 2019 7:38 pm

1 Replies

233 Views

Last post by KavindaS
Thu Dec 26, 2019 3:13 am
New LBNCo connection - suggested NTD/ONU

Last post by kavindip « Sun Dec 22, 2019 10:44 pm
Replies: 3
by dwaldron » Sun Dec 22, 2019 2:54 pm

3 Replies

153 Views

Last post by kavindip
Sun Dec 22, 2019 10:44 pm
The Exetel 15~20 Year Club

Last post by bodogbodog « Tue Dec 03, 2019 10:31 am
Replies: 9
by layzee » Thu Oct 03, 2019 12:08 am

9 Replies

606 Views

Last post by bodogbodog
Tue Dec 03, 2019 10:31 am
internet

Last post by KavindaS « Wed Oct 23, 2019 1:16 pm
Replies: 3
by kizzagee31 » Mon Oct 21, 2019 6:11 pm

3 Replies

222 Views

Last post by KavindaS
Wed Oct 23, 2019 1:16 pm
NBN Outage Panorama SA 5041

Last post by KavindaS « Fri Oct 11, 2019 3:38 pm
Replies: 2
by yukey » Fri Oct 11, 2019 12:15 am

2 Replies

158 Views

Last post by KavindaS
Fri Oct 11, 2019 3:38 pm
Unplanned Fibre Network Outages Reported Times

Last post by KavindaS « Thu Sep 05, 2019 8:50 pm
Replies: 1
by Tomasin » Thu Sep 05, 2019 5:55 pm

1 Replies

199 Views

Last post by KavindaS
Thu Sep 05, 2019 8:50 pm
Terrible Service

Last post by KavindaS « Wed Aug 07, 2019 4:40 pm
Replies: 1
by Exetel user 2019 » Wed Aug 07, 2019 8:05 am

1 Replies

391 Views

Last post by KavindaS
Wed Aug 07, 2019 4:40 pm
Hint for Telstra Cable users - My experience moving to Exetel NbN+VOIP from Telstra Cable + Landline

Last post by kkfat « Mon May 13, 2019 9:41 am
Replies: 3
by kkfat » Thu May 09, 2019 4:11 pm

3 Replies

950 Views

Last post by kkfat
Mon May 13, 2019 9:41 am
Frustrated with week old issue- No Internet

Last post by nilushid « Fri Mar 29, 2019 4:59 pm
Replies: 1
by dfsprog » Fri Mar 29, 2019 1:33 pm

1 Replies

724 Views

Last post by nilushid
Fri Mar 29, 2019 4:59 pm
What is Wrong with Communications from your Tech Support

Last post by KavindaS « Wed Mar 27, 2019 8:40 pm
Replies: 1
by roya92 » Wed Mar 27, 2019 6:12 pm

1 Replies

596 Views

Last post by KavindaS
Wed Mar 27, 2019 8:40 pm
Used to be good

Last post by Dr.Gerry « Mon Mar 11, 2019 10:20 pm
Replies: 12
by Dr.Gerry » Sat Feb 02, 2019 12:28 pm

12 Replies

1552 Views

Last post by Dr.Gerry
Mon Mar 11, 2019 10:20 pm
Poor Quality Voice Connection - only with Exetel

Last post by roya92 « Wed Mar 06, 2019 8:38 am
Replies: 8
by roya92 » Thu Feb 28, 2019 5:50 pm

8 Replies

812 Views

Last post by roya92
Wed Mar 06, 2019 8:38 am
Your new ZTE modem is rubbish, go back to NetComm

Last post by KavindaS « Thu Jan 31, 2019 4:10 pm
Replies: 1
by corona » Thu Jan 31, 2019 6:33 am

1 Replies

769 Views

Last post by KavindaS
Thu Jan 31, 2019 4:10 pm
Good to be back! :D

Last post by James « Thu Jul 26, 2018 4:25 pm
Replies: 1
by drayzen » Thu Jul 26, 2018 3:52 pm

1 Replies

1300 Views

Last post by James
Thu Jul 26, 2018 4:25 pm
no entry in phone book

Last post by KavindaS « Wed Jul 04, 2018 7:10 pm
Replies: 1
by techoff2 » Wed Jul 04, 2018 5:37 pm

1 Replies

581 Views

Last post by KavindaS
Wed Jul 04, 2018 7:10 pm
Not at all a smooth service to new house

Last post by KavindaS « Mon Jul 02, 2018 2:26 pm
Replies: 1
by pv4455 » Sun Jul 01, 2018 9:04 am

1 Replies

802 Views

Last post by KavindaS
Mon Jul 02, 2018 2:26 pm
Angry, disappointed and hopeless

Last post by KrishanK « Sun Jul 01, 2018 10:11 pm
Replies: 5
by 2018pug » Wed Jun 27, 2018 9:18 pm

5 Replies

2010 Views

Last post by KrishanK
Sun Jul 01, 2018 10:11 pm
ACT outage, why?

Last post by James « Mon Jun 25, 2018 7:44 pm
Replies: 3
by AngusCS » Sun Jun 24, 2018 10:59 pm

3 Replies

809 Views

Last post by James
Mon Jun 25, 2018 7:44 pm
The Exetel 6-year club

Last post by Les « Fri Apr 13, 2018 7:34 pm
Replies: 136
by rooscoota » Wed Mar 03, 2010 4:07 pm
1

…

6

7

8

9

10
136 Replies

52734 Views

Last post by Les
Fri Apr 13, 2018 7:34 pm
Exetel service

Last post by AroshJ « Mon Jan 22, 2018 10:02 pm
Replies: 3
by Baldy » Sun Sep 18, 2016 10:09 am

3 Replies

2317 Views

Last post by AroshJ
Mon Jan 22, 2018 10:02 pm
Thank you for your excellent service

Last post by James « Wed Dec 27, 2017 9:07 am
Replies: 2
by LindaB » Fri Dec 22, 2017 6:31 pm

2 Replies

898 Views

Last post by James
Wed Dec 27, 2017 9:07 am
Mobile barred 4 days - accounts team failure

Last post by AroshJ « Mon Dec 11, 2017 9:09 pm
Replies: 4
by buttwrx » Mon Dec 11, 2017 10:17 am

4 Replies

1068 Views

Last post by AroshJ
Mon Dec 11, 2017 9:09 pm
Disappointed

Last post by James « Thu May 11, 2017 10:54 pm
Replies: 5
by cjeff » Wed May 10, 2017 3:36 pm

5 Replies

2203 Views

Last post by James
Thu May 11, 2017 10:54 pm
Really unhappy - many issues

Last post by HimaJ « Sat Feb 04, 2017 10:39 pm
Replies: 2
by 86204DV » Sun Jan 22, 2017 11:57 am

2 Replies

2232 Views

Last post by HimaJ
Sat Feb 04, 2017 10:39 pm
Slow download of movies to Apple TV

Last post by KavindaS « Fri Jan 27, 2017 2:33 pm
Replies: 5
by Seahorse » Wed Jan 25, 2017 3:46 pm

5 Replies

2148 Views

Last post by KavindaS
Fri Jan 27, 2017 2:33 pm
Switched to NBN for ZERO improvement

Last post by KavindaS « Wed Jan 18, 2017 7:37 pm
Replies: 3
by pstanton » Fri Nov 04, 2016 10:06 am

3 Replies

2275 Views

Last post by KavindaS
Wed Jan 18, 2017 7:37 pm
Bligh Park - down for almost 4 days now

Last post by KavindaS « Wed Nov 30, 2016 4:29 pm
Replies: 3
by mrme » Wed Nov 30, 2016 12:42 pm

3 Replies

1795 Views

Last post by KavindaS
Wed Nov 30, 2016 4:29 pm
Exetel issuing Sydney numbers to Maitland residents

Last post by Dazzled « Thu Nov 24, 2016 4:21 pm
Replies: 1
by Ted D » Thu Nov 24, 2016 1:46 pm

1 Replies

1506 Views

Last post by Dazzled
Thu Nov 24, 2016 4:21 pm
Is NBN an upgrade?

Last post by KavindaS « Fri Nov 04, 2016 1:28 pm
Replies: 3
by maxemum » Tue Jul 19, 2016 8:04 pm

3 Replies

2314 Views

Last post by KavindaS
Fri Nov 04, 2016 1:28 pm
Thank you for making the change to FTTN easy

Last post by michaeld « Mon Oct 03, 2016 1:26 am
Replies: 1
by LindaB » Sun Oct 02, 2016 10:33 pm

1 Replies

1547 Views

Last post by michaeld
Mon Oct 03, 2016 1:26 am
no Network Termination Units in Australia

Last post by KavindaS « Mon May 30, 2016 8:24 pm
Replies: 2
by whitey3 » Mon May 30, 2016 6:51 pm

2 Replies

2120 Views

Last post by KavindaS
Mon May 30, 2016 8:24 pm
New early termination charge

Last post by nicoler « Mon May 16, 2016 8:00 pm
Replies: 1
by andre73 » Mon May 16, 2016 6:20 pm

1 Replies

2180 Views

Last post by nicoler
Mon May 16, 2016 8:00 pm
NBN Co Service Leval Agreement (SLA)

Last post by Amila Fernando « Sun Apr 17, 2016 11:14 pm
Replies: 9
by freemo73 » Sun Apr 10, 2016 5:41 pm

9 Replies

3752 Views

Last post by Amila Fernando
Sun Apr 17, 2016 11:14 pm
Not a happy customer!

Last post by James « Tue Mar 15, 2016 9:42 am
Replies: 10
by pittsy » Wed Feb 10, 2016 6:04 pm

10 Replies

4464 Views

Last post by James
Tue Mar 15, 2016 9:42 am
Can Recommend

Last post by dulipf « Thu Mar 10, 2016 5:34 am
Replies: 4
by Pepper32 » Sat Mar 05, 2016 2:41 pm

4 Replies

2485 Views

Last post by dulipf
Thu Mar 10, 2016 5:34 am
Misleading Change Plan Information

Last post by dsc68 « Wed Jan 27, 2016 10:28 am
Replies: 2
by dsc68 » Wed Jan 27, 2016 2:03 am

2 Replies

2436 Views

Last post by dsc68
Wed Jan 27, 2016 10:28 am
Strange Billing on mobile plan

Last post by basshead « Sun Dec 13, 2015 1:59 pm
Replies: 10
by jumpslashtechnique » Wed Aug 26, 2015 10:49 am

10 Replies

4241 Views

Last post by basshead
Sun Dec 13, 2015 1:59 pm
What the heck did they do when they did maintenance on 11/11

Last post by KavindaS « Tue Nov 24, 2015 11:49 pm
Replies: 4
by Dr.Gerry » Wed Nov 18, 2015 6:56 pm

4 Replies

2984 Views

Last post by KavindaS
Tue Nov 24, 2015 11:49 pm
NBN connection timeframe

Last post by Amila Fernando « Sun Oct 25, 2015 11:15 pm
Replies: 24
by AlexGr » Wed Oct 21, 2015 11:45 am
1

2
24 Replies

9543 Views

Last post by Amila Fernando
Sun Oct 25, 2015 11:15 pm
Goodbye Exetel

Last post by nicoler « Thu Oct 01, 2015 10:39 am
Replies: 4
by knight76 » Mon Aug 03, 2015 9:47 pm

4 Replies

3623 Views

Last post by nicoler
Thu Oct 01, 2015 10:39 am
New NBN 12/1 customer experience

Last post by SeanSlater « Mon Sep 14, 2015 11:01 am
Replies: 24
by SeanSlater » Tue Sep 08, 2015 8:12 pm
1

2
24 Replies

8131 Views

Last post by SeanSlater
Mon Sep 14, 2015 11:01 am
Moving house

Last post by brutalwookie « Fri Sep 11, 2015 12:45 pm
Replies: 2
by brutalwookie » Thu Sep 10, 2015 2:39 pm

2 Replies

2628 Views

Last post by brutalwookie
Fri Sep 11, 2015 12:45 pm
Login is annoying

Last post by angelos « Tue Sep 08, 2015 10:02 am
Replies: 1
by ManUtdFans » Tue Sep 08, 2015 9:57 am

1 Replies

2203 Views

Last post by angelos
Tue Sep 08, 2015 10:02 am
No ports available at my exchange :(

Last post by James « Sun Aug 02, 2015 2:40 pm
Replies: 1
by marrow » Sat Aug 01, 2015 9:35 pm

1 Replies

2302 Views

Last post by James
Sun Aug 02, 2015 2:40 pm
So much for loyalty. $70 to $108 p/m increase

Last post by Kumudh « Sun Jul 19, 2015 3:11 pm
Replies: 22
by snibs » Thu Jun 18, 2015 10:56 am
1

2
22 Replies

8959 Views

Last post by Kumudh
Sun Jul 19, 2015 3:11 pm

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