Set up folders in mail for Windows 10

Email setup and troubleshooting
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Stever
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Joined: Sun Jul 08, 2018 2:17 pm

Set up folders in mail for Windows 10

Post by Stever » Mon Jul 09, 2018 9:37 am

I'm having trouble setting up additional folders for my exemail account in Mail for Windows 10 so that I can store important emails in logical folders or sub folders.
I can do this for my gmail account and could previously do it for mail in Windows 7. The + sign next to all folders does not appear for exemail.
Any ideas?

shehanw
Exetel Staff
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Joined: Mon Sep 16, 2013 8:36 pm
Location: Australia

Re: Set up folders in mail for Windows 10

Post by shehanw » Mon Jul 09, 2018 12:41 pm

Hi there, Apologies for the inconvenience service may have caused. Kindly note that there are no restrictions when creating folders through windows mail or any other email clients. For further information on how to create and remove folders on mail for windows 10, please check the link below.

https://support.office.com/en-us/articl ... 2a4db73ffe

Stever
Posts: 3
Joined: Sun Jul 08, 2018 2:17 pm

Re: Set up folders in mail for Windows 10

Post by Stever » Fri Jul 13, 2018 1:47 pm

Thanks for the reply.
I've tried this a number of times and it still does not allow me to create folders. There is simply no + button next to all folders or anywhere else.
Any other ideas?

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Dazzled
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Location: Sydney

Re: Set up folders in mail for Windows 10

Post by Dazzled » Fri Jul 13, 2018 7:19 pm

Did you try the troubleshooting tips at the bottom of the linked page? (No + button)

The mail server simply sends out a stream of text messages to your computer whenever it is requested. You don't even need a mail client for this, and in the early days of computing we didn't use one. It is the software mail client you use that forms displays, creates folders for and keeps storage, etc. In this case it is the one supplied with Windows 10.

If it really defeats you, you could install and try another mail client.

Stever
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Joined: Sun Jul 08, 2018 2:17 pm

Re: Set up folders in mail for Windows 10

Post by Stever » Mon Jul 16, 2018 10:24 am

Yes I did but to no avail.
Thank you for your help. I guess it's another mail client.

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KavindaS
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Re: Set up folders in mail for Windows 10

Post by KavindaS » Mon Jul 16, 2018 2:09 pm

Stever wrote:
Mon Jul 16, 2018 10:24 am
Yes I did but to no avail.
Thank you for your help. I guess it's another mail client.
Different email client with the same email id and the same computer, should be the best comparison to check on this.

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