Download large messages

Email setup and troubleshooting
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John Baird
Posts: 33
Joined: Fri Sep 23, 2005 10:36 am

Download large messages

Post by John Baird » Thu Nov 08, 2018 2:30 pm

I use Thunderbird email app. for my email. I have set it to limit message dowloads to not exceed 500kb. This would signal that a message had been truncated and offer to download full message. Recently it indicates the message has been truncated but on selecting to continue download nothing happens i.e. the message gets left on the server.
So has the Exetel mail server been changed recently?

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KavindaS
Forum Admin
Posts: 1886
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Download large messages

Post by KavindaS » Thu Nov 08, 2018 4:47 pm

John Baird wrote:
Thu Nov 08, 2018 2:30 pm
I use Thunderbird email app. for my email. I have set it to limit message dowloads to not exceed 500kb. This would signal that a message had been truncated and offer to download full message. Recently it indicates the message has been truncated but on selecting to continue download nothing happens i.e. the message gets left on the server.
So has the Exetel mail server been changed recently?
I have checked with our system administration department and they have confirmed no change made with the Exetel mail servers. since no issues with receiving mails to the web server, please investigate from the email client end.

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