Email account access.

Email setup and troubleshooting
Post Reply
lw88
Posts: 2
Joined: Tue Mar 27, 2012 5:57 am
Location: Newcastle

Email account access.

Post by lw88 » Wed Jan 08, 2020 12:28 am

I rang about 2.5 hours ago to get access back to my email account that had been locked due to spammed access attempts (that I was notified of via email apparently, thanks, that's very very very helpful) and was told to attempt access to the account in half an hour.

I still cannot access my email account.

Who can I talk to that understands English and actually passes on information to other team members so that work gets done?

KavindaS
Exetel Staff
Posts: 2569
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Email account access.

Post by KavindaS » Wed Jan 08, 2020 6:17 pm

lw88 wrote:
Wed Jan 08, 2020 12:28 am
I rang about 2.5 hours ago to get access back to my email account that had been locked due to spammed access attempts (that I was notified of via email apparently, thanks, that's very very very helpful) and was told to attempt access to the account in half an hour.

I still cannot access my email account.

Who can I talk to that understands English and actually passes on information to other team members so that work gets done?
Can you provide any reference number here, or PM me the service details and I will check on this ?

Post Reply