outgoing email problems

Email setup and troubleshooting
Posts: 13
Joined: Mon Jun 25, 2007 5:38 pm
Location: AustraLIA

outgoing email problems

Post by Frangiani » Mon May 26, 2008 1:24 pm

Hi - I am having issues with outgoing emails.

I have also logged into the webmail version of my account, and it is possible to send email that way.

But if I attempt to send through my computer based email software, it is saying "an error occurred sending your message: The server sent an incorrect greeting: Too many concurrent SMTP connections; please try again later...

When I try again later I have the same issue... except now it is giving me a different message;
The message cannot be sent because connecting to smtp server smtp.exemail.com.au failed. The server may be unavailable or refusing connections. Please verify that your smtp server settings is correct and try again, or else contact your network administrator.

It appears to be receiving mail successfully - so it's just an outgoing mail issue.
Tks for you help

Posts: 76
Joined: Wed Sep 22, 2004 7:15 pm

Re: outgoing email problems

Post by mattski » Mon May 26, 2008 1:36 pm

Volunteer Site Admin
Posts: 1822
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: outgoing email problems

Post by Gidget » Mon May 26, 2008 1:49 pm

Please check for existing threads on an issue before creating new threads.

Log a fault ticket here
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