IPod Touch outgoing email failure to connect

Email setup and troubleshooting
isobel
Posts: 17
Joined: Sun Nov 16, 2008 10:17 am
Location: Canberra

Re: IPod Touch outgoing email failure to connect

Post by isobel » Wed Sep 21, 2011 9:50 pm

Arkhaeon wrote:John - Albeit a year late, I may as well post for the sake of others;

Your problem with sending is simply because you have stated your username and password.
For outgoing mail, exetel does NOT use authentication. Putting your name and password in here leads to a fail.

Cheers,
-Luke
Hi Luke -

more than a year later again - thank you!!! I've just been trying to search for why I've been able to receive but not send mail on my iPhone - I'm not using an exetel email, but I am connected to exetel as the ISP (both for the wifi and the mobile). THANK YOU THANK YOU THANK YOU!!! I thought I was going crazy because I wasn't able to get it to work this afternoon when I switched to IMAP from POP!

Isobel

jokiin
Volunteer Site Admin
Posts: 2970
Joined: Mon Feb 02, 2004 10:23 pm
Location: Sydney

Re: IPod Touch outgoing email failure to connect

Post by jokiin » Wed Sep 21, 2011 10:46 pm

isobel wrote:
Arkhaeon wrote:John - Albeit a year late, I may as well post for the sake of others;

Your problem with sending is simply because you have stated your username and password.
For outgoing mail, exetel does NOT use authentication. Putting your name and password in here leads to a fail.

Cheers,
-Luke
Hi Luke -

more than a year later again - thank you!!! I've just been trying to search for why I've been able to receive but not send mail on my iPhone - I'm not using an exetel email, but I am connected to exetel as the ISP (both for the wifi and the mobile). THANK YOU THANK YOU THANK YOU!!! I thought I was going crazy because I wasn't able to get it to work this afternoon when I switched to IMAP from POP!

Isobel
this could lead to mail not being able to send if you are connected to a different service via Wi-Fi though, keep that in mind

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