Email Issues

Email setup and troubleshooting
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k3nstyl
Posts: 3
Joined: Thu Jul 09, 2009 5:39 pm
Location: Newcastle

Email Issues

Post by k3nstyl » Thu Jul 09, 2009 6:19 pm

I have recently set up 2 email accounts under my plan, i have had them setup in Outlook 2003. I can send emails no problem, but i cannot receive.

So i isolated the problem using the webmail interface. It seems that email is coming in to the webmail inbox, but if i wait a couple of mins it then dissapears. it's like the addresses are being forwarded somewhere else. There are no forwarders set up as far as i can see. I have been trying to solve this problem for the last few days with no luck. The bizzare thing is i can send emails perfectly.

If i click send/receive within the window immediately after the emails have been sent from another account i can then download them into an email client.

Please help

CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Re: Email Issues

Post by CoreyPlover » Thu Jul 09, 2009 10:29 pm

Have you set up any other computers to retrieve email? Because it might be that another machine is retrieving them via POP3 and removing them from the server

k3nstyl
Posts: 3
Joined: Thu Jul 09, 2009 5:39 pm
Location: Newcastle

Re: Email Issues

Post by k3nstyl » Mon Jul 13, 2009 4:39 pm

No it is a brand new account, i`ve tried it with 2 and the same thing is happening

SysAdmin

Re: Email Issues

Post by SysAdmin » Mon Jul 13, 2009 4:59 pm

k3nstyl wrote:No it is a brand new account, i`ve tried it with 2 and the same thing is happening
What accounts are these? Please PM.

Andrew

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