Scam emails won't stop

Email setup and troubleshooting
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Tafkam
Posts: 323
Joined: Sat Nov 13, 2004 8:50 pm
Location: Northern Rivers NSW

Scam emails won't stop

Post by Tafkam » Thu Oct 29, 2009 8:17 am

Hi, I wonder if anyone can advise me here.
I have a normal exemail email address which I use most of the time, and it has the scam filter on it, but I also have a gmail account that I use for some things. For months now I've been getting these unsolicited fortnightly emails to the gmail account from a mob called Vet Products Direct, from whom I have never purchased anything, nor have I subscribed to anything from there. After a few of these emails I did the "unsubscribe" thing, to no avail, and did it again about 4 subsequent times. Eventually I rang the number on the bottom of the email and got the legitimate business, who say they don't have me subscribed to anything. I told them about the constant emails and was told she'd "look into it", and still they come. I rang again a couple of weeks later and was told the same things. I've tried "marking as junk" in Thunderbird but for some reason they still get through, even thought the "sender" is always the same; newsletter@vetproductsdirect.com
Other things I "mark as junk" are successfully dealt with, but not this one. My last resort is to get rid of that email address but that would be quite inconvenient. Any help appreciated.

Mixer
Posts: 181
Joined: Sun Mar 30, 2008 2:21 pm
Location: Sydney - Randwick

Re: Scam emails won't stop

Post by Mixer » Thu Oct 29, 2009 8:44 am

Tafkam, in Thunderbird /Tools use Message filters to create a rule that all email FROM vetproducts.com goes directly to trash.This will not stop them, but at least they go directly to the bin.
PS...Also would advise not to follow any links from any unknown source.
Clicking on any link can let scammers and spammers know that they have a fish, or worse can lead you to download something bad.
Last edited by Mixer on Thu Oct 29, 2009 9:07 am, edited 1 time in total.
RAND-NBN50- ZTE H268A

Dazzled
Volunteer Site Admin
Posts: 6023
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Scam emails won't stop

Post by Dazzled » Thu Oct 29, 2009 8:47 am

+1 for Mixer, but I'd go further - all messages containing that URL, whoever the sender, will be junked. See http://kb.mozillazine.org/Junk_Mail_Controls

jokiin
Volunteer Site Admin
Posts: 2970
Joined: Mon Feb 02, 2004 10:23 pm
Location: Sydney

Re: Scam emails won't stop

Post by jokiin » Thu Oct 29, 2009 10:00 am

if the problem emails are to your Gmail account then I would be inclined to set a rule there, Gmail has good spam filtering available

Tafkam
Posts: 323
Joined: Sat Nov 13, 2004 8:50 pm
Location: Northern Rivers NSW

Re: Scam emails won't stop

Post by Tafkam » Thu Oct 29, 2009 4:14 pm

Thanks guys, have set a filter and will see how it goes.

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