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Setting up email on mobile phone

Posted: Sat Jan 29, 2011 9:40 pm
by AL4K
Hi
I am using the Nokia N8 and having trouble setting it up to read my email.
Do I choose to set it up as Mail for Exchange or as "other"
And what do i need to put under domain and server?

Re: Setting up email on mobile phone

Posted: Sat Jan 29, 2011 10:56 pm
by jokiin
AL4K wrote:Hi
I am using the Nokia N8 and having trouble setting it up to read my email.
Do I choose to set it up as Mail for Exchange or as "other"
And what do i need to put under domain and server?
not familiar with your phone but it won't be the Exchange option, settings are just as per usual Exetel setup instructions

Re: Setting up email on mobile phone

Posted: Sun Jan 30, 2011 12:38 am
by AL4K
Thanks can you let me know those settings again as I forgot what they are.

Re: Setting up email on mobile phone

Posted: Sun Jan 30, 2011 1:15 pm
by Gidget
Hi AL4K

Log into your User Facilities and go to the Email setup page and you will find the details there.

For example, In the ADSL User Facilities, go to Manage Services in the left-hand menu, then select Email, then go to the Setup Instructions tab.

Alternatively, have a read of this page
http://exewiki.exetel.com.au/index.php?title=Email_page

Gidget

Re: Setting up email on mobile phone

Posted: Wed Jul 27, 2011 5:39 pm
by ch0cb0mb
i have an android phone and i setup my exemail on it.
I can recieve email but i cant send.
I dont know what could be the problem.

Here is my outgoing settings:
Server address: smtp.wa.exemail.com.au
username: ******@exemail.com.au
password: ********
Encryption: no encryption
Server Port: 25

I really need help getting it to work. thank you

EDIT: im using a Optus prepaid simcard


EDIT: i tried using the Optus SMTP outgoing mail server: mail.optusnet.com.au port 25. but it still doesnt send. im totally running out of ideas :?

Re: Setting up email on mobile phone

Posted: Wed Jul 27, 2011 5:52 pm
by rukshani
I have asked a technical support engineer to look in to this. He will soon get in touch with you.

Re: Setting up email on mobile phone

Posted: Wed Jul 27, 2011 5:58 pm
by shoner
ch0cb0mb wrote:i have an android phone and i setup my exemail on it.
I can recieve email but i cant send.
I dont know what could be the problem.

Here is my outgoing settings:
Server address: smtp.wa.exemail.com.au
username: ******@exemail.com.au
password: ********
Encryption: no encryption
Server Port: 25

I really need help getting it to work. thank you

EDIT: im using a Optus prepaid simcard


EDIT: i tried using the Optus SMTP outgoing mail server: mail.optusnet.com.au port 25. but it still doesnt send. im totally running out of ideas :?
Try

hsmtp.wa.exemail.com.au

if it still does not work let me know the error that you receive.

Re: Setting up email on mobile phone

Posted: Wed Jul 27, 2011 6:48 pm
by ch0cb0mb
hi, i tried hsmtp.wa.exemail.com.au and it says "could not connect"

Is it possible to send emails using the exemail via Android with optus prepaid? recieving emails is fine

Re: Setting up email on mobile phone

Posted: Wed Jul 27, 2011 8:00 pm
by shoner
ch0cb0mb wrote:hi, i tried hsmtp.wa.exemail.com.au and it says "could not connect"

Is it possible to send emails using the exemail via Android with optus prepaid? recieving emails is fine
ok try this

Outgoing mail server:
Host Name – hsmtp.wa.exetel.com.au or mail.optusnet.com.au
User Name – leave this field blank
Password – leave this field blank

Re: Setting up email on mobile phone

Posted: Wed Jul 27, 2011 8:24 pm
by ch0cb0mb
YAY! i got it to work! thank you so much :D

I used: mail.optusnet.com.au and left the username and password blank

Re: Setting up email on mobile phone

Posted: Wed Jul 27, 2011 10:10 pm
by shoner
ch0cb0mb wrote:YAY! i got it to work! thank you so much :D

I used: mail.optusnet.com.au and left the username and password blank
Awesome :mrgreen:

Re: Setting up email on mobile phone

Posted: Thu Jul 28, 2011 12:21 pm
by samarium
ch0cb0mb wrote:hi, i tried hsmtp.wa.exemail.com.au and it says "could not connect"

Is it possible to send emails using the exemail via Android with optus prepaid? recieving emails is fine
I was under the impression that we can't connect to exetel SMTP servers unless we are connecting over an exetel ADSL connection, or possibly a "exetel1" mobile APN.

Anything else is, I guess, regarded as a hostile and firewalled.

Re: Setting up email on mobile phone

Posted: Thu Jul 28, 2011 4:22 pm
by udara
samarium wrote:
I was under the impression that we can't connect to exetel SMTP servers unless we are connecting over an exetel ADSL connection, or possibly a "exetel1" mobile APN.

Anything else is, I guess, regarded as a hostile and firewalled.

Yes you are correct :)

SMTP relay is not enabled on smtp.[state].exemail.com.au , this is the SMTP server for the free exemail service , however SMTP relay is enabled on hsmtp.exetel.com.au , this is the SMTP server for the paid hosting services. :)