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Re: Forgot my username and password

Posted: Thu Aug 25, 2011 10:58 am
by ManUtdFans
CoreyPlover wrote: I suspect that the suggestion is not to publish the deletion policy on the website, but to email the accounts (or even better, cc the main contact email of the account holder) and inform them about the impending account deletion.
A similar notification would be useful for HSPA services, which have a policy (though I'm not sure if it is enforced) of terminating the account if the service remains inactive for 2 months
Yes, agree with CorePlover,
It is not a good way to publish on the website if the user have not visited Exetel website in 'habit'. Everyone has a main email contact account as the one receive monthly invoice notification and maintenance emails.

Email account deletion is a major, SERIOUS operation. It should take it serious and careful.