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Keeping email address when swapping to HSPA

Posted: Sun Feb 26, 2012 11:45 pm
by bowjjj
Gday, We've moved and can't get adsl at our new address. We have 2x exetel premium MBB services ( WI A )
Is there a way we can make sure our email address is still attached to these services and doesn't get deleted as
the "cancel ADSL service" page mentions...
Thanks, Jim

Re: Keeping email address when swapping to HSPA

Posted: Mon Feb 27, 2012 10:07 am
by jokiin
it can be done manually, I did the same about 18 months ago when I moved house and was without an ADSL service for a while, probably easiest to open a support ticket stating what you need done

Re: Keeping email address when swapping to HSPA

Posted: Mon Feb 27, 2012 10:11 am
by stevecJ
bowjjj wrote:Gday, We've moved and can't get adsl at our new address. We have 2x exetel premium MBB services ( WI A )
Is there a way we can make sure our email address is still attached to these services and doesn't get deleted as
the "cancel ADSL service" page mentions...
Thanks, Jim
Hi Jim,

Could you please PM me your service number or the email addresses, So I can look in to this for you :?: