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Ipad email problem

Posted: Fri Mar 16, 2012 12:47 pm
by raknal
I am unable to receive emails on my Ipad. I have set up the account exactly with the same settings on my iphone. I get this message
"The mail server "pop3.nsw.exemail.com.au is not responding.

Any help would be appreciated

Richard

Re: Ipad email problem

Posted: Fri Mar 16, 2012 1:26 pm
by Dazzled
Go to Advanced. Incoming mail uses password authentication only. SSL must be OFF. Port 110.

Re: Ipad email problem

Posted: Fri Mar 16, 2012 3:08 pm
by raknal
Thanks Dazzled, now works, but I am unable to send emails from the ipad, I have tried the exemail smtp and a bigpond one, any suggestions?

Richard

Re: Ipad email problem

Posted: Fri Mar 16, 2012 3:46 pm
by udara
raknal wrote:Thanks Dazzled, now works, but I am unable to send emails from the ipad, I have tried the exemail smtp and a bigpond one, any suggestions?

Richard
Hi Richard,

The data service on your Ipad that you are using to send emails (i.e Internet through WiFi or Mobile broadband sim card) , is it through Exetel or a different service provider ?

If it is thorough Exetel then try the outgoing mail server as "smtp.nsw.exemail.com.au" and Port 25 , if it is not with Exetel then you have to use that particular providers outgoing mail server :)

Re: Ipad email problem

Posted: Fri Mar 16, 2012 4:26 pm
by Dazzled
Plus, as before, for smtp.nsw.exemail.com.au, Advanced, SSL = OFF.

Outgoing mail to servers such as Exetel is unsecured. The server decides whether to accept it or not by checking you are using an Exetel IP address.

Re: Ipad email problem

Posted: Fri Mar 16, 2012 5:22 pm
by raknal
Once again a big thank you "dazzled" all is now working

Cheers

Richard