Webmail really slow

Email setup and troubleshooting
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rigs
Posts: 22
Joined: Wed Sep 19, 2012 8:04 am
Location: Wollongong

Webmail really slow

Post by rigs » Tue Apr 30, 2013 6:55 pm

Hey Guys,

Anyone else getting very long wait times for webmail to open \ work ?

Cheers
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Gidget
Volunteer Site Admin
Posts: 1822
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: Webmail really slow

Post by Gidget » Tue Apr 30, 2013 7:11 pm

Yep, and when it finally opens it displays a "Session: connection failed" error message.

I expect Exetel is looking into it as I write.
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal
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udara
Exetel Staff
Posts: 362
Joined: Thu Dec 17, 2009 11:06 am

Re: Webmail really slow

Post by udara » Tue Apr 30, 2013 7:34 pm

Hi,

I have escalated this issue to our Sys admins for further investigations and created a ticket for future reference (ticket id :6504024) :)
To Log a fault ticket, please click Here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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Exetel Support Portal
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angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Webmail really slow

Post by angelos » Wed May 01, 2013 3:17 pm

udara wrote:Hi,

I have escalated this issue to our Sys admins for further investigations and created a ticket for future reference (ticket id :6504024) :)

This issue has now been rectified by our sysadmins.

Regards :)
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