Emails not getting to me.com accounts

Email setup and troubleshooting
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Mixer
Posts: 180
Joined: Sun Mar 30, 2008 2:21 pm
Location: Sydney - Randwick

Emails not getting to me.com accounts

Post by Mixer » Thu Aug 27, 2015 1:25 pm

Hi I'm using Exetel as my outgoing mail server and am finding that emails are not getting through to name?@me.com accounts.
I get no bounce notification and it has been 3 days since I sent them.
Any ideas ?
RAND-NF/20INCTEL-Draytek 2710vn

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angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Emails not getting to me.com accounts

Post by angelos » Thu Aug 27, 2015 1:59 pm

Mixer wrote:Hi I'm using Exetel as my outgoing mail server and am finding that emails are not getting through to name?@me.com accounts.
I get no bounce notification and it has been 3 days since I sent them.
Any ideas ?
Please drop an email to hosting@exetel.com.au stating the mail server used for outgoing mails, the source email address, the destination email address and the date and times that these emails were sent so we could get this checked further.

User avatar
Mixer
Posts: 180
Joined: Sun Mar 30, 2008 2:21 pm
Location: Sydney - Randwick

Re: Emails not getting to me.com accounts

Post by Mixer » Thu Aug 27, 2015 4:21 pm

Thanks Angelo... done
RAND-NF/20INCTEL-Draytek 2710vn

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