Cannot forward emails from Apple Mail to Gmail

Email setup and troubleshooting
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Newbey
Posts: 9
Joined: Sun Jan 06, 2008 1:47 pm
Location: Dee Why

Cannot forward emails from Apple Mail to Gmail

Post by Newbey » Wed Oct 14, 2015 2:25 pm

I have a Apple Mail account on my laptop and wanted to forward an email to my Gmail account.

When I try to forward the email I get an error message

"Can't connect to the account "Exetel". Enter the password for user "my Gmail email name"

However I am confused. I tried all my Exetel and Gmail passwords and none seem to work. Just get message "unable to verify account name or passwords".

Is it an Exetel or Gmail password required and how do I find out what it is?

Thanks for any assistance/clarification.

Regards,

Graham

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KavindaS
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Posts: 1781
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Cannot forward emails from Apple Mail to Gmail

Post by KavindaS » Thu Oct 15, 2015 12:05 am

Newbey wrote:I have a Apple Mail account on my laptop and wanted to forward an email to my Gmail account.

When I try to forward the email I get an error message

"Can't connect to the account "Exetel". Enter the password for user "my Gmail email name"

However I am confused. I tried all my Exetel and Gmail passwords and none seem to work. Just get message "unable to verify account name or passwords".

Is it an Exetel or Gmail password required and how do I find out what it is?

Thanks for any assistance/clarification.

Regards,

Graham
Hi Graham,
Can you attach print screens here?

1. By the time you get the error message on screen
2. Email account settings page on your Laptop.

You may hide any information that you don't like to provide, before pasting the screen captures. Ex - user "my Gmail email name"

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