Page 2 of 2

Re: Unable to send emails via SMTP server

Posted: Tue Nov 17, 2015 11:46 pm
by KavindaS
6bushman wrote:
angelos wrote:As a test would you be able to change the smtp server back to smtp.<state>.exemail.com.au and check if the issue persists?...
This is already the out going address in my e-mail program(and has been during these blocked outgoing messages)
Here is part of the message I got @ 9.23AM this morning:

550 SC-004 (COL004-MC6F15) Unfortunately, messages from 220.233.0.8 weren't sent. We recommend that you contact your Internet service provider


Please note "angelos" fault ticket already logged 14/11
Issue has been re escalated. We will alert once there is an update on this.

Re: Unable to send emails via SMTP server

Posted: Wed Nov 18, 2015 7:39 am
by 6bushman
KavindaS wrote: Issue has been re escalated. We will alert once there is an update on this.
Thank you
E-mails sent to Outlook.com destinations this morning 7.30AM are going through.

Re: Unable to send emails via SMTP server

Posted: Wed Nov 18, 2015 7:54 am
by altaafa
6bushman wrote:
KavindaS wrote: Issue has been re escalated. We will alert once there is an update on this.
Thank you
E-mails sent to Outlook.com destinations this morning 7.30AM are going through.

Thank you for your confirmation. Please continue monitoring the account and let us know if you bump into any further trouble.