Samsung S7 - Exemail Email

Email setup and troubleshooting

Samsung S7 - Exemail Email

Postby Mano on Thu Jun 02, 2016 6:26 pm

Hi all..

I've seen it posted several times, but still no luck with browsing answers..

Is there anyway I can set up my Exemail email on my Samsung S7? my phone is with Telstra..

I seen people saying needs to be Telstra outgoing mail settings.. but none of them work.. spoke to them on the phone and they are saying it's Exetels settings..

So a little frustrated

Is anyone able to help please? the only issues I have is sending mail from my email. I can receive email fine



Thanks
Mano
Mano
 
Posts: 76
Joined: Wed May 12, 2004 1:26 pm
Location: Newcastle

Re: Samsung S7 - Exemail Email

Postby Dazzled on Thu Jun 02, 2016 8:59 pm

It isn't Samsung; it's your using Telstra. The Exemail SMTP (sending) server is not authenticated, unlike the POP (receiving) passworded server. So to control abuse there is a filter - you need to be using an Exetel IP to send. You can always send messages from webmail.exetel.com.au no matter who carries it - it is passworded.
User avatar
Dazzled
Volunteer Site Admin
 
Posts: 6529
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Samsung S7 - Exemail Email

Postby Mano on Thu Jun 02, 2016 9:40 pm

Hi there.

Thanks for that.

So there is there no way possible to be able to send mail from my phone?

I Guess its just easier if it worked rather then login into webmail..
Mano
 
Posts: 76
Joined: Wed May 12, 2004 1:26 pm
Location: Newcastle

Re: Samsung S7 - Exemail Email

Postby KavindaS on Thu Jun 02, 2016 10:45 pm

Mano wrote:Hi there.

Thanks for that.

So there is there no way possible to be able to send mail from my phone?

I Guess its just easier if it worked rather then login into webmail..



Ususally In those situations if you are using a different service provider for the data connection, you need to change only your outgoing email server on the email client settings. According to the service provider at that time you need to get that particular service provider's outgoing email server and enter that on the email client's settings under outgoing email server. Ususally this have resolved many issues and not sure why it is not working when only having a Telstra service. From Exetel we cannot filter such issues :(
User avatar
KavindaS
Forum Admin
 
Posts: 1654
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney


Return to Email issues

Who is online

Users browsing this forum: No registered users and 1 guest