Email Password

Email setup and troubleshooting

Email Password

Postby muzzatron on Wed Aug 03, 2016 9:39 pm

Is it hard to change my email password?
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Re: Email Password

Postby KavindaS on Wed Aug 03, 2016 11:49 pm

muzzatron wrote:Is it hard to change my email password?


1. https://www.exetel.com.au/my_exetel

2. Type your loging username and password and log in to members facilities. (The username and password of the members facilities which exetel has provided to you)

3. From the Panel on top in green color, move your mouse cursor on top of 'Premium VAS' and select Email

4. From there under the exact exemail account click on edit password and put a new password and click save. so that will be your new password for the email.
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KavindaS
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Re: Email Password

Postby muzzatron on Thu Aug 04, 2016 11:17 am

Thanks,

When I follow those instructions it says 'There is no email under your account.' But I have had the my email for years with exetel. So not sure what to do there?

'
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Posts: 33
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Location: Sydney

Re: Email Password

Postby KavindaS on Thu Aug 04, 2016 3:22 pm

muzzatron wrote:Thanks,

When I follow those instructions it says 'There is no email under your account.' But I have had the my email for years with exetel. So not sure what to do there?

'


PM me your email address and the service number that you want to check. I will check on our systems and update you with the status.
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Re: Email Password

Postby muzzatron on Wed Aug 10, 2016 12:45 am

hi pmed you :-)
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Re: Email Password

Postby KavindaS on Wed Aug 10, 2016 12:49 am

muzzatron wrote:hi pmed you :-)


Thanks. I will check this and get back to you.
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Re: Email Password

Postby KavindaS on Wed Aug 10, 2016 9:58 pm

KavindaS wrote:
muzzatron wrote:hi pmed you :-)


Thanks. I will check this and get back to you.


I have checked this for you and should be fixed by now. Email account is active and still with your old service number. I have now moved it to your given active service.
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Re: Email Password

Postby muzzatron on Thu Sep 29, 2016 9:30 pm

All good thanks!
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